Randomly occurring BSODs

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  1. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #11

    It wouldn't hurt to run SFC {Option 2} as well.
    Note you may need to run it 3 times to fix any problems.
    Reboot at the end please.
    Let us know the results.

    SFC /SCANNOW Command - System File Checker
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  3. Shimapan
    Posts : 7
    Windows 7 Professional x64
    Thread Starter
       New #12

    Ran Malwarebytes, nothing found. Did sfc 3 times in safemode since computer crashes when i do it normally. Nothing also.

    EDIT: forgot to answer your question zigzag, all 16gb (4x4gb) came preinstalled by Dell since I ordered it online. I guess it could be called custom, idk.
    Last edited by Shimapan; 21 May 2012 at 17:26. Reason: Respond to question
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  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #13

    So far so good re SFC & Malwarebytes.
    Thanks for reporting back.

    Are you still crashing?
    Is your computer under Warranty?
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  6. Shimapan
    Posts : 7
    Windows 7 Professional x64
    Thread Starter
       New #14

    yes it has kept crashing on me. I decided to call Dell and see what they say, and through a remote control of my computer, they told me it could've been an incomplete windows update and they're sending me a usb key with a basic image of windows for repairs.

    Still I appreciate the time you guys have taken to check out my problem and respond to my posts. Thank you

    PS: my comp crashed during the remote control XD
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  7. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #15

    Our pleasure. :)

    We would be interested to hear what happens.
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  8. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #16

    If you do continue to crash please upload the DMPS.
      My Computer
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