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Windows 7: BSOD playing Diablo III (persisting after uninstall), error 0x00000124

18 May 2012   #1

Windows 7 64 bit
 
 
BSOD playing Diablo III (persisting after uninstall), error 0x00000124

A few days ago, I installed Diablo III, and this was the first time I received this error. It occurs seemingly randomly any time from two hours in to six hours in. Although since the uninstall it has happened just whilst web browsing.

Looking through this thread, I am not overclocking anything, all drivers seem to be updated, the machine is custom build and cooled. The GPU maxes out at 60c when playing, I understand that that is fine.

In the zip file of all the BSOD, there is an earlier one, I'm not sure what it's from and it wasn't recurring, so we can ignore that for the purpose of this thread.

Additionally, all the files of this error are the same size except for one that happened a few hours ago, when I was asleep, which has a slightly bigger file. No idea if that is meaningful.

- ASUS P8Z68-V PRO/GEN3 motherboard
- AMD HD 6670 GPU
- Corsair XMS3 8GB (2 * 4gb)
- Windows 7 x64

The system is about six weeks old.


My System SpecsSystem Spec
.

18 May 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

All of them are unanimous: The CPU failed to perform an instruction execute because it could not read from the L0 cache (which is used to store the solitary line of code to execute).

Make sure that no motherboard software is installed, as they tend to manifest these errors. Only install and update to the latest drivers for all items on your motherboard except port interfaces like USB (these "drivers" are actually software in disguise). You do not nor should you need any of the software that comes with a motherboard. They are grotesquely coded and very gimmicky. Also, if you have no updated the BIOS already, you may wanna do so.

Since this is a CPU failure, you will want to confirm that the CPU itself is not overheating. Also, you may need to remove the CPU and inspect the socket as well as the CPU to see if there are any bent or missing pins. If it's immaculate, then we can confirm for a fact that your CPU is bad. As for my suspicion, I have little doubt that we're dealing with a bugged CPU. May wanna get it replaced if at all possible.

Analysts:

Same fatal error for all of them, including running core and bank (obviously the same bank since L0 I believe only has one):

Code:
0: kd> !errrec fffffa8007bca028
===============================================================================
Common Platform Error Record @ fffffa8007bca028
-------------------------------------------------------------------------------
Record Id     : 01cd34ee0a72f835
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 5/18/2012 12:14:18 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007bca0a8
Section       @ fffffa8007bca180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Instruction Execute
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000206a7
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007bca0f0
Section       @ fffffa8007bca240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : a7 06 02 00 00 08 10 00 - bf e3 9a 1f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8007bca240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007bca138
Section       @ fffffa8007bca2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : ICACHEL0_IRD_ERR (Proc 0 Bank 0)
  Status      : 0xf600878000040150
  Address     : 0x000000006629d910
  Misc.       : 0x0000000000000000
My System SpecsSystem Spec
18 May 2012   #3

Windows 7 64 bit
 
 

I don't believe I have installed any, but what classes as motherboard software?

The CPU has never appeared to be overheating in the BIOS, or using speedfan.

I haven't updated the BIOS, but I've seen before that it's not always safe to do so, so it seems better to contact the seller of the motherboard. I'll check the CPU now, and then contact ebuyer.

Thanks.

Edit: Pins seem fine.
My System SpecsSystem Spec
.


18 May 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Anything that doesn't relate directly to operating devices in the Windows environment constitutes as software. For example, you may have device drivers for your onboard audio in order for it to work, but they may also provide software to add extra - and often superfluous - features. Likewise, chipset suite drivers may include stuff like drive controller drivers to have your storage devices work properly, but it may also include misc. stuff like temp monitor software and all that jazz. Again, anything that isn't required to get your device to work on your PC is software. Note, again, that USB and other interface "drivers" are unnecessary. Windows standard drivers for these works perfectly, the drivers included with your motherboard software just adds extra junk like faster recharging of devices and whatnot. They are marketing gimmicks and never actually improve anything and only make your system unstable.

As for updating the BIOS, yes, if you have a faulty CPU - which I believe you have - it's probably not the best idea to update the BIOS right now. A bad or old BIOS may be the cause of your problems, but I personally extremely doubt it. Your CPU is mostly at fault here, so you'll want to get it replaced and get things a bit more stable prior to updating the BIOS.
My System SpecsSystem Spec
18 May 2012   #5

Windows 7 64 bit
 
 

Okay, thanks so much. Speaking with Amazon at the moment.

I really appreciate your help.

Edit: I don't think I have any of that.
My System SpecsSystem Spec
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 BSOD playing Diablo III (persisting after uninstall), error 0x00000124




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