DV6000 (HP DV6772us) Hibernate very frequently (Window 7 Prof x64)

M

MeetGenius

New member
Hi,

My HP Laptop HP DV6772us (DV6000) 1.5Gh T5250 hibernate very frequently while doing anything..

Can somebody help me in this regards,

Thanks
 

My Computer

Computer Manufacturer/Model Number
HP DV6772us (DV6000)
OS
Window 7 Professional x64
CPU
1.5
Motherboard
T5250
Memory
2 GB
Hard Drives
250GB
How experience are you with computers?
Are you sure it hibernates and not sleep?
Is it running on battery power when it hibernates or from AC power? It's normal for computers to go to sleep after no activity and if no further activity happens they go into a hibernate mode, saves more energy but slower starup compared to sleep mode.

It may be that hibernate detects low battery power and decides to save all work and go to hibernate sleep.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway / Slight Modifications
OS
Windows 8 64 bit PRO
CPU
AMD Phenom X4 9100e
Motherboard
Gateway RS780
Memory
2GB X2 DDR2
Graphics Card(s)
Sapphire HD 6850
Sound Card
Integrated
Monitor(s) Displays
Gateway 19" + Dell 19"
Screen Resolution
1440X900 sometimes 2880 by 900
Hard Drives
WD 80GB
WD 640GB
WD 1,000GB
PSU
Antec BP 550watts
Case
Antec 300
Cooling
Stock Cooling
Keyboard
Saitek Eclipse II
Mouse
Gigabyte GM-M6800
Internet Speed
D: 30Mbps U:4Mbps
Antivirus
Avast version 8
Browser
Internet Explorer ver 10 64 bit
Other Info
This is my work computer.
I have another laptop running Windows 7 64 bit.
Another PC running Windows 8 64 bit pro.
Total of 3
I am quite a long experience in Computing..
It Hibernate and shutdown itself.
It happens both on Battery and AC power
It happens anytime while surfing, watching movie, or doing

It gives Critical Thermal Error ID 88.
It wont happen, when it is starting window 7 or resuming, when it BootUP and it is ready to hibernate.

After that, when press ON button it resume window from that place where it left...
 

My Computer

Computer Manufacturer/Model Number
HP DV6772us (DV6000)
OS
Window 7 Professional x64
CPU
1.5
Motherboard
T5250
Memory
2 GB
Hard Drives
250GB
It is a heat problem I would imagine.

You don't say whether you have a desktop or a laptop, but whichever it is you need to open it up and carefully blow the dust away with an aerosol air spray.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
It is a Laptop HP DV6772us.... I already mentioned it earlier.
 

My Computer

Computer Manufacturer/Model Number
HP DV6772us (DV6000)
OS
Window 7 Professional x64
CPU
1.5
Motherboard
T5250
Memory
2 GB
Hard Drives
250GB
Sorry about that.

Have you tried what I suggested about cleaning it?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
seavixen32 said:
Sorry about that.

Have you tried what I suggested about cleaning it?
Click to expand...

Please suggest any video help in this matter...

BTW what I hope is not a heat issue, it is a software / driver issue that is conflicting and cause this thing happen.
 

My Computer

Computer Manufacturer/Model Number
HP DV6772us (DV6000)
OS
Window 7 Professional x64
CPU
1.5
Motherboard
T5250
Memory
2 GB
Hard Drives
250GB
Google is always a good place to start as is YouTube.



The word thermal relates to temperature and therefore heat, so dust or a hardware problem is likely to be the cause.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Can we increase the temperature level of Thermal within BIOS, so that laptop can run for a longer time???
 

My Computer

Computer Manufacturer/Model Number
HP DV6772us (DV6000)
OS
Window 7 Professional x64
CPU
1.5
Motherboard
T5250
Memory
2 GB
Hard Drives
250GB
No, you cannot change thermal settings in the BIOS, and you would not want to unless it was to increase your fan speeds to help lower the temperatures. Vendor systems built by companies like Dell and HP do not allow BIOS changes to thermal or fan settings. You should check whether it is a dust issue, first, as seavixen32 said.

  • Shut down and turn off the system,
  • unplug the system from the wall and ac adapter,
  • remove the battery,
  • and hold down the power button for 30 seconds to close the circuit and drain residual power.
Then work on getting the dust cleaned out with a can of compressed air. Just blow the air into all vents, usb ports, vga ports, etc., and into the keyboard. Then replace the battery followed by the AC power and turn on the system. See how it responds.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Hello Friends,
I have just completed Cleaning my Laptop, and also apply Thermal Paste into it.....

But the problem is there.... Is starts Hibernate just after bootup.



Please help me again....
 
Last edited:

My Computer

Computer Manufacturer/Model Number
HP DV6772us (DV6000)
OS
Window 7 Professional x64
CPU
1.5
Motherboard
T5250
Memory
2 GB
Hard Drives
250GB
Did you apply the thermal paste properly? Thermal Paste and How To Use It | techPowerUp

Your laptop fans may not be spinning or may be spinning too slow. This would indicate a failing fan or failing fans. Have you checked your fans to ensure they spin when the system runs?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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