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Windows 7: Random BSOD, even while idle

19 May 2012   #1

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Random BSOD, even while idle

So here's whats been going on. For the last few weeks my PC has been restarting on its own. Most commonly at night, while playing Final Fantasy XI. Sometimes multiple times in a short span of time. Occasionally, it will also do it while I am not even home or awake.

I do not have the error codes listed by windows from a recent crash, but attached you will find the information requested in the BSOD posting instruction thread.

Basic PC info:
AMD Phenom II x6 1090T
ASUS Radeon HD6950 2GB
8GB Ram
Windows 7 Professional 32bit OEM - original installation
Approximate PC age: 2 years(probably a bit less)

My System SpecsSystem Spec
.

20 May 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Problem Devices:
Code:
MpKsla26b2e8c	ROOT\LEGACY_MPKSLA26B2E8C\0000	This device is not present, is not working properly, or does not have all its drivers installed.
Universal Serial Bus (USB) Controller	PCI\VEN_1033&DEV_0194&SUBSYS_84131043&REV_03\4&177D5649&0&0020	The drivers for this device are not installed.
AODDriver4.1	ROOT\LEGACY_AODDRIVER4.1\0000	This device is not present, is not working properly, or does not have all its drivers installed.
My System SpecsSystem Spec
01 Jun 2012   #3

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

I did all of the things suggested and thought I had fixed the issue, until last night. This is a new dump and I copy/pasted the windows error info here.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 86FFD8FC
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
My System SpecsSystem Spec
.


01 Jun 2012   #4

Windows 7 Home Premium 64 Bit
 
 

You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.
warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!



For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through Stop 0x124 - what it means and what to try for the crash.
My System SpecsSystem Spec
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 Random BSOD, even while idle




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