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Windows 7: Black screen of death when playing games

19 May 2012   #1

Windows 7 Home Premium 64-bit SP1
 
 
Black screen of death when playing games

In the past I've post an issue I had were I was getting a B(Blue)SOD but now this is something different, I hope.

When I launch either of 2 games (Borderlands and The Secret World), after a while, the screen will go dark and most of the time I'll hear a high pitched wine, I'll restart the PC and everything is usually good. I say usually because in the last 2 days, when booting up, I'll get to the screen that says "Starting windows" or the desktop is about to be displayed and the screen goes dark.

The SSD firmware has been updated to the latest; I worked with Kingston to do this. In the BIOS, the drive is configured to use Raid (XHD) and the drive is physically connected to the SATA3 port.

I have tried physically connecting it to a SATA2 for the firmware upgrade along with changing from Raid (XHD) to ACHI to IDE. When I run the program Speccy, it says that the status of S.M.A.R.T is bad and running Crystal Disk Info, it says Unknown for the disk health and other fields.

My System SpecsSystem Spec
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20 May 2012   #2

Windows 7 Home Premium 64 Bit
 
 

You want to run the SSD in AHCI mode. By changing the mode to other settings, you have probably caused some driver incompatibility in Windows. It may be fixable by going into your device manager and uninstalling all IDE ATA/ATAPI controllers and their drivers and then installing only the Intel SATA drivers for your motherboard; stay away from the Marvell controllers because the older versions can cause conflicts with SSDs.

The following steps may help with re-installing only the Intel drivers.

To fully re-install a driver, use the following steps.
  1. First, download the latest driver. Then do the next steps.
  2. Click Start Menu
  3. Right Click My Computer/Computer
  4. Click Manage
  5. Click Device Manager from the list on the left
  6. Find the device you are trying to uninstall by expanding the appropriate set of devices
  7. Right click the device
  8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  10. Restart your computer only if Windows asks you to.
  11. Install the latest driver for the device.

Alternatively:
  1. Login as an adminstrative user.
  2. First, download the latest driver. Then do the next steps.
  3. Click Start Menu
  4. Click Control Panel
  5. Click Hardware and Sound
  6. Click Device Manager (the last link under Devices and Printers)
  7. Find the device you are trying to uninstall by expanding the appropriate set of devices
  8. Right click the device
  9. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  10. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  11. Restart your computer only if Windows asks you to.
  12. Install the latest driver for the device.


I would also recommend running Disk Check with Automatically fix file system errors checked before doing the above. That will fix any corruption to the file system that may have resulted from the forced shut downs and restarts.
My System SpecsSystem Spec
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 Black screen of death when playing games




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