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Windows 7: BSOD while playing any game, multiple error codes

19 May 2012   #1

Windows 7 Home x64
 
 
BSOD while playing any game, multiple error codes

I'm currently running Windows 7 Home Premium x64 and have been getting multiple blue screens. I thought that I had fixed it, however it seems to come and go, which is a little frustrating. The most recent blue screen displayed a NETIO.SYS crash, I did a basic Google search for it, and these forums came up as a good place to get some help in resolving the issues.

Anyway, going to attach the Dumpfiles and the PERFMON to see if someone can help me out. Thank you.

My System SpecsSystem Spec
.

20 May 2012   #2

Windows 7 Home x64
 
 

Hi guys, I had another crash while playing WoW, the error was USB.SYS or something similar.

Anyway, I'll add my specs to this in the hopes that the additional information will help someone help me.

OS: Windows 7 Home Premium x64
CPU: AMD Phenom II x4 955 BE
MOBO: Gigabyte GA-890GPA-UD3H (Rev 2.1)
Graphics: Sapphire 6950 2GB
RAM: 8GB (2GB x 4)
PSU: Corsair HX750w

He's the additional dump.
Attachment 212681
My System SpecsSystem Spec
20 May 2012   #3

Windows 7 Home Premium 64 Bit
 
 

Your crashes primarily indicate hard disk problems. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run the short and long tests with SeaTools.
    SeaTools for Windows

    SeaTools for DOS
  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.


Also, some of your information was missing from the crash reports. Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.
My System SpecsSystem Spec
.


21 May 2012   #4

Windows 7 Home x64
 
 

Thanks for the tips, I'll start doing them in order right now. Sorry for the late reply as well, most of these tests took a long time to finish, so I'm only now getting around to posting the results.

Running Disc Checks now.

C:
Checking file system on C:
The type of the file system is NTFS.
Volume label is Windows.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
564992 file records processed. File verification completed.
573 large file records processed. 0 bad file records processed. 0 EA records processed.

60 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
658358 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security

descriptors (stage 3 of 5)...
564992 file SDs/SIDs processed. Cleaning up 103 unused index entries from index $SII of file 0x9.
Cleaning up 103 unused index entries from index $SDH of file 0x9.
Cleaning up 103 unused security descriptors.
Security descriptor verification completed.
46684 data files processed. CHKDSK is verifying Usn Journal...
35253448 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
564976 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
42727265 free clusters processed. Free space verification is complete.
Windows has checked the file system and found no problems.

976759807 KB total disk space.
804920592 KB in 502925 files.
233584 KB in 46685 indexes.
0 KB in bad sectors.
696571 KB in use by the system.
65536 KB occupied by the log file.
170909060 KB available on disk.

4096 bytes in each allocation unit.
244189951 total allocation units on disk.
42727265 allocation units available on disk.

Internal Info:
00 9f 08 00 f5 62 08 00 86 86 0f 00 00 00 00 00 .....b..........
f8 0b 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 ....<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.


D: No problems were found on the device or disk. It is ready to use.

Chkdsk was executed in read/write mode.

Checking file system on D:
Volume dismounted. All opened handles to this volume are now invalid.
Volume label is Old Drive.

CHKDSK is verifying files (stage 1 of 5)...
220160 file records processed. File verification completed.
211 large file records processed. 0 bad file records processed. 0 EA records processed.

41 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
255812 index entries processed. Index verification completed.


CHKDSK is verifying security descriptors (stage 3 of 5)...
220160 file SDs/SIDs processed. Cleaning up 6 unused index entries from index $SII of file 0x9.
Cleaning up 6 unused index entries from index $SDH of file 0x9.
Cleaning up 6 unused security descriptors.
Security descriptor verification completed.
17827 data files processed. CHKDSK is verifying Usn Journal...
36780304 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
220144 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
49673498 free clusters processed. Free space verification is complete.
Windows has checked the file system and found no problems.

244187968 KB total disk space.
45105172 KB in 74981 files.
56860 KB in 17828 indexes.
331944 KB in use by the system.
65536 KB occupied by the log file.
198693992 KB available on disk.

4096 bytes in each allocation unit.
61046992 total allocation units on disk.
49673498 allocation units available on disk.



F: No problems were found on the device or disk. It is ready to use.

Chkdsk was executed in read/write mode.

Checking file system on F:
Volume dismounted. All opened handles to this volume are now invalid.
Volume label is Backups/TV Shows.

CHKDSK is verifying files (stage 1 of 5)...
9984 file records processed. File verification completed.
215 large file records processed. 0 bad file records processed. 0 EA records processed.

0 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
10702 index entries processed. Index verification completed.


CHKDSK is verifying security descriptors (stage 3 of 5)...
9984 file SDs/SIDs processed. Cleaning up 1 unused index entries from index $SII of file 0x9.
Cleaning up 1 unused index entries from index $SDH of file 0x9.
Cleaning up 1 unused security descriptors.
Security descriptor verification completed.
360 data files processed. CHKDSK is verifying Usn Journal...
35066536 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
9968 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
96859849 free clusters processed. Free space verification is complete.
Windows has checked the file system and found no problems.

976759807 KB total disk space.
589177116 KB in 5415 files.
2956 KB in 361 indexes.
140335 KB in use by the system.
65536 KB occupied by the log file.
387439400 KB available on disk.

4096 bytes in each allocation unit.
244189951 total allocation units on disk.
96859850 allocation units available on disk.


SeaTools for Windows Results

C: Short Generic - Pass | Long Generic - Will Run tonight while I sleep since it will take about 3hrs.

D: Short Generic - Pass |Long Generic - Will Run tonight while I sleep since it will take about 1hr.

F: Short Generic - Pass | Long Generic - Will Run tonight while I sleep since it will take about 3hrs.

Will run the first night of memtest tomorrow, and will run the virus scans tomorrow before I head out, but for now have downloaded and updated all the scanners.

Currently running the System File Checker for the first time, will post results when they come in. Finished, "Windows Resource Protection did not find any integrity violations."

Also see attached the results of the msinfo32.nfo
My System SpecsSystem Spec
21 May 2012   #5

Windows 7 Home Premium 64 Bit
 
 

Problem Devices:
Code:
AODDriver4.01	ROOT\LEGACY_AODDRIVER4.01\0000	This device is not present, is not working properly, or does not have all its drivers installed.


Problematic software:
Code:
Start Menu\Programs\SlimDrivers	Public:Start Menu\Programs\SlimDrivers	Public
Start Menu\Programs\Smart Defrag 2	Public:Start Menu\Programs\Smart Defrag 2	Public
  • We do not recommend automated driver update software. It often finds drivers for devices similar to but not exactly the same as the hardware actually on the system. This can lead to conflicts and blue screen crashes. If you need help finding driver updates for a certain device, please start a thread in Drivers - Windows 7 Forums instead of using software. Driver updates are not always necessary and some updates can actually decrease system stability rather than increase it, so it is usually better not to update unless a device or its driver is causing problems with the system. If it ain't broke, don't fix it.

  • I recommend against 3rd party defrag tools. Windows has some nice command line flags for the defrag command that will accomplish the same tasks as 3rd party programs. The -b and -w flags will defrag boot files and the boot registry items as well as compact the data to the center of the disk for faster access.
    defrag c: -b
    defrag -c -v -w
    The first command optimizes boot performance for the Windows drive by defragmenting boot files and boot registry items.

    The second command includes all drives on the system through the -c command and optimizes the drives by compacting the data to the center of the disk. Verbose output through the -v option is optional to provide the user with more information about the defrag tasks. The commands have to be run in an Elevated Command Prompt.

    For more flags, see Disk Defragmenter - Open and Use.
My System SpecsSystem Spec
21 May 2012   #6

Windows 7 Home x64
 
 

Thank you writhziden.

I've followed what the person on that link you provided said to do, the device is no longer in the device manager, even in the hidden section, so I hope that that was the result that was meant to happen. I have also Removed SlimDrivers and Smart Defrag 2, and will save those commands in a text file for reference for next time I run a defrag.

SeaTools for Windows finished it's scan of 2 of my drives already. Currently running it on my last drive.

D: Long Generic - Pass
F: Long Generic - Pass
My System SpecsSystem Spec
21 May 2012   #7

Windows 7 Home Premium 64 Bit
 
 

Looks good. Keep us posted on the last drive. Hopefully these will at least narrow down the problem if not solve it, though I do hope they solve it.
My System SpecsSystem Spec
21 May 2012   #8

Windows 7 Home x64
 
 

C: Long Generic - Pass

Also ran the virus scans today, Malwarebytes, SuperAntiSpyware and Microsoft Security Essentials. Malwarebytes came up with nothing, SuperAntiSpyware came up with a lot of tracking cookies which I removed, and MSE came up with a Java Script (JS) exploit, which I removed.

Also after running the scans and removing anything harmful, I've done as the link you provided said, and installed WOT for Chrome, which was already running ScriptNO and AdBlock Plus, and have disabled 3rd Party Cookies as instructed as well.

Tonight I will run Memtest86+ before bed, and will post results tomorrow.

Thank you again for all your help, writhziden.
My System SpecsSystem Spec
21 May 2012   #9

Windows 7 Home Premium 64 Bit
 
 

You're welcome. All looks good, which is great news. Best of luck with Memtest86+.
My System SpecsSystem Spec
22 May 2012   #10

Windows 7 Home x64
 
 

Just finished 7 passes of Memtest86+ with 0 errors.

When I started my computer up, I was playing around with usb devices, removing them and plugging them into different slots, and got a blue screen, so I've zipped the minidump of it, and I'll attach it to this post to see if it sheds some more light on it.

I'll run the windows memory test tonight before I head to bed and share those results tomorrow.
My System SpecsSystem Spec
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 BSOD while playing any game, multiple error codes





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