|19 May 2012||#1|
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so I have a laptop (4 years old) with the following specs:
Windows 7 Ultimate x64 (just formatted my pc, freshly installed)
Intel Core 2 Quad CPU Q9650 3.00GHz
2x Geforce 9800M GTX
I never had any problems with this pc, no matter how long it stayed on without shutting down or what games I played on it. Yesterday though I was playing a very simple game (Waveform) when all of a sudden the textures went crazy and my pc crashed. Afterwards I had to do a system restore to be able to start Windows again because every time Windows started loading a BSOD appeared. The BSOD was caused by (as far as I remember) ntokrnl.exe. I wasn't bothered to figure stuff out and just formatted my pc.
After doing so and installing the latest nvidia drivers etc I installed Diablo 3 and launched it. Guess what.. I got a black screen with the sound running fine (a bit laggy though). I rebooted the laptop and then BSOD appeared every time Windows tried to load. I did a system restore again. So here I am, asking for help.
PS the dump files have been removed after the system restore (i guess ;o)
|My System Specs|
|19 May 2012||#2|
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We will just have to wait for the next crash then.
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.
If you are overclocking STOP
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
|My System Specs|