Solved BSOD playing high graphic games

Hybr1d

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I have a BSOD problem. I thought it's only dust build-up so I cleaned my PC. It went well for a day, but then it happened again. When I don't play games, or when I play lower quality games I have no problem. But when I play games like Skyrim, Black Ops, Revelations, etc. it happens in around 10min time period.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core i3 540 @ 3.07GHzDDR3 2048MBNVIDIA GeForce GT 430 1024MB
OS
Windows 7 Ultimate 32bit
CPU
Intel Core i3 540 @ 3.07GHz
Motherboard
MSI H55M-E23
Memory
DDR3 2048MB
Graphics Card(s)
NVIDIA GeForce GT 430 1024MB
Monitor(s) Displays
18.5'' AOC N941Sw display
Screen Resolution
1366x768
Internet Speed
Download : 2.7Mbps Upload : 0.27Mbps
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
CPUID - System & hardware benchmark, monitoring, reporting

http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
It's not the cooling nor dust build-up.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core i3 540 @ 3.07GHzDDR3 2048MBNVIDIA GeForce GT 430 1024MB
OS
Windows 7 Ultimate 32bit
CPU
Intel Core i3 540 @ 3.07GHz
Motherboard
MSI H55M-E23
Memory
DDR3 2048MB
Graphics Card(s)
NVIDIA GeForce GT 430 1024MB
Monitor(s) Displays
18.5'' AOC N941Sw display
Screen Resolution
1366x768
Internet Speed
Download : 2.7Mbps Upload : 0.27Mbps

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
If it isnt dust, or cooling, it can be the driver, the video card, power, or many other software drivers. All BSOD's are a combination of things and it is up to you (hopefully with our help) to figure them out.

Have you tried all of the suggestions in that link?
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Ok last thing i tried was the video stress test. I managed to take this screenshot, and 5-10 seconds after that, PC crashed.



GFPzE.jpg
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core i3 540 @ 3.07GHzDDR3 2048MBNVIDIA GeForce GT 430 1024MB
OS
Windows 7 Ultimate 32bit
CPU
Intel Core i3 540 @ 3.07GHz
Motherboard
MSI H55M-E23
Memory
DDR3 2048MB
Graphics Card(s)
NVIDIA GeForce GT 430 1024MB
Monitor(s) Displays
18.5'' AOC N941Sw display
Screen Resolution
1366x768
Internet Speed
Download : 2.7Mbps Upload : 0.27Mbps
and the logs, and DMP?
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Apologies, I'm quite inexperienced for things like this. Where can I find that?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core i3 540 @ 3.07GHzDDR3 2048MBNVIDIA GeForce GT 430 1024MB
OS
Windows 7 Ultimate 32bit
CPU
Intel Core i3 540 @ 3.07GHz
Motherboard
MSI H55M-E23
Memory
DDR3 2048MB
Graphics Card(s)
NVIDIA GeForce GT 430 1024MB
Monitor(s) Displays
18.5'' AOC N941Sw display
Screen Resolution
1366x768
Internet Speed
Download : 2.7Mbps Upload : 0.27Mbps


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Here is the Minidump
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core i3 540 @ 3.07GHzDDR3 2048MBNVIDIA GeForce GT 430 1024MB
OS
Windows 7 Ultimate 32bit
CPU
Intel Core i3 540 @ 3.07GHz
Motherboard
MSI H55M-E23
Memory
DDR3 2048MB
Graphics Card(s)
NVIDIA GeForce GT 430 1024MB
Monitor(s) Displays
18.5'' AOC N941Sw display
Screen Resolution
1366x768
Internet Speed
Download : 2.7Mbps Upload : 0.27Mbps
Here is the Minidump


Still the same as before. You need to start thinking about what it is, not what it isnt.

Have you followed ALL of the suggestions in the link?
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I haven't reset the system to default values while troubleshooting it because I'm not sure how to do it. :D
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core i3 540 @ 3.07GHzDDR3 2048MBNVIDIA GeForce GT 430 1024MB
OS
Windows 7 Ultimate 32bit
CPU
Intel Core i3 540 @ 3.07GHz
Motherboard
MSI H55M-E23
Memory
DDR3 2048MB
Graphics Card(s)
NVIDIA GeForce GT 430 1024MB
Monitor(s) Displays
18.5'' AOC N941Sw display
Screen Resolution
1366x768
Internet Speed
Download : 2.7Mbps Upload : 0.27Mbps
The easiest way is through the BIOS. There are two others, but they are not recommended due to the need to open up the system and touch the hardware. How To Clear CMOS (Reset BIOS)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850
Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
I did it, and it didn't fix the problem.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core i3 540 @ 3.07GHzDDR3 2048MBNVIDIA GeForce GT 430 1024MB
OS
Windows 7 Ultimate 32bit
CPU
Intel Core i3 540 @ 3.07GHz
Motherboard
MSI H55M-E23
Memory
DDR3 2048MB
Graphics Card(s)
NVIDIA GeForce GT 430 1024MB
Monitor(s) Displays
18.5'' AOC N941Sw display
Screen Resolution
1366x768
Internet Speed
Download : 2.7Mbps Upload : 0.27Mbps
Ok last thing i tried was the video stress test. I managed to take this screenshot, and 5-10 seconds after that, PC crashed.



GFPzE.jpg

Wow, that's hot! [insert smiley with smoke coming out ears here]

It's not the cooling nor dust build-up.

It's not, eh? So you would expect a graphics card to reach water's boiling point and not be an issue? Some cards have a max temp of 105 C, but even then, 102 C is nothing to sneeze at...


Just as an FYI: nVidia graphics cards are not usually happy above 85 C. 90 C may be okay, but certainly not 102 C...

nVidia said:
GPU Engine Specs:
700 MHzGraphics Clock (MHz)
1400 MHzProcessor Clock (MHz)
11.2Texture Fill Rate (billion/sec)

Memory Specs:
800 - 900 MHz (1600 - 1800 data rate)Memory Clock
1 GB DDR3Standard Memory Config
GDDR3Memory Interface
128-bitMemory Interface Width
25.6 - 28.8Memory Bandwidth (GB/sec)

Feature Support:
4.2OpenGL
PCI-E 2.0 x 16Bus Support
YesCertified for Windows 7
DirectX 11, 3D Vision, CUDA, PhysXSupported Technologies

Display Support:
2560x1600Maximum Digital Resolution
2048x1536Maximum VGA Resolution
YesHDCP
YesHDMI1
HDMI, VGA (optional), Mini HDMI, Dual Link DVIStandard Display Connectors
InternalAudio Input for HDMI

Standard Graphics Card Dimensions:
5.7 inchesLength
2.713 inchesHeight
Dual-slotWidth
Thermal and Power Specs:
98 CMaximum GPU Temperature (in C)
49 WMaximum Graphics Card Power (W)
300 WMinimum System Power Requirement (W)
GeForce GT 430 - GeForce
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850
Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
I had no problems with it for more than a year (that's when I bought the PC].Anyway, there is room for another fan. Should I buy it?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core i3 540 @ 3.07GHzDDR3 2048MBNVIDIA GeForce GT 430 1024MB
OS
Windows 7 Ultimate 32bit
CPU
Intel Core i3 540 @ 3.07GHz
Motherboard
MSI H55M-E23
Memory
DDR3 2048MB
Graphics Card(s)
NVIDIA GeForce GT 430 1024MB
Monitor(s) Displays
18.5'' AOC N941Sw display
Screen Resolution
1366x768
Internet Speed
Download : 2.7Mbps Upload : 0.27Mbps
I would first suggest making sure the card's fan is spinning. Also check that no wires are blocking the fan. I have seen a failing fan cause issues or wires blocking fans cause cards to overheat.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850
Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
I just checked and it's spinning and no cables were blocking it. So I have to buy another fan, don't I?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core i3 540 @ 3.07GHzDDR3 2048MBNVIDIA GeForce GT 430 1024MB
OS
Windows 7 Ultimate 32bit
CPU
Intel Core i3 540 @ 3.07GHz
Motherboard
MSI H55M-E23
Memory
DDR3 2048MB
Graphics Card(s)
NVIDIA GeForce GT 430 1024MB
Monitor(s) Displays
18.5'' AOC N941Sw display
Screen Resolution
1366x768
Internet Speed
Download : 2.7Mbps Upload : 0.27Mbps
Difficult to say whether a new fan would solve the problem. It could be the card itself is failing. Is it still under warranty?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850
Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Yes, for another year.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel Core i3 540 @ 3.07GHzDDR3 2048MBNVIDIA GeForce GT 430 1024MB
OS
Windows 7 Ultimate 32bit
CPU
Intel Core i3 540 @ 3.07GHz
Motherboard
MSI H55M-E23
Memory
DDR3 2048MB
Graphics Card(s)
NVIDIA GeForce GT 430 1024MB
Monitor(s) Displays
18.5'' AOC N941Sw display
Screen Resolution
1366x768
Internet Speed
Download : 2.7Mbps Upload : 0.27Mbps
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