Windows 7: BSOD playing high graphic games

Hybr1d · 19 May 2012

I have a BSOD problem. I thought it's only dust build-up so I cleaned my PC. It went well for a day, but then it happened again. When I don't play games, or when I play lower quality games I have no problem. But when I play games like Skyrim, Black Ops, Revelations, etc. it happens in around 10min time period.

JMH · 19 May 2012

Quote:

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps

CPUID - System & hardware benchmark, monitoring, reporting

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Hybr1d · 20 May 2012

It's not the cooling nor dust build-up.

JMH · 20 May 2012

* Make sure you read
STOP 0x116: VIDEO_TDR_ERROR troubleshooting

* Are you overclocking?

zigzag3143 · 20 May 2012

If it isnt dust, or cooling, it can be the driver, the video card, power, or many other software drivers. All BSOD's are a combination of things and it is up to you (hopefully with our help) to figure them out.

Have you tried all of the suggestions in that link?

Hybr1d · 20 May 2012

Ok last thing i tried was the video stress test. I managed to take this screenshot, and 5-10 seconds after that, PC crashed.

zigzag3143 · 20 May 2012

and the logs, and DMP?

Hybr1d · 21 May 2012

Apologies, I'm quite inexperienced for things like this. Where can I find that?

JMH · 21 May 2012

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

Quote:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

Quote:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Hybr1d · 21 May 2012

Here is the Minidump

Windows 7: BSOD playing high graphic games

BSOD playing high graphic games problems?