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Windows 7: BSOD while playing Dota, TF2 and other games


19 May 2012   #1

Windows 7 Ultimate x64
 
 
BSOD while playing Dota, TF2 and other games

Hello. I need some help.

I'm trying to figure out what is going on with my computer, but I can't know if it's the video card.

I have a GF 285 GTX 1GB DDR3. Athlon Phenom II X2 555 Black Edition. 4gb ddr3. MBO Asus and a 750TX Corsair.

While playing some games my screen got stuck and blue screen appears.

Here is the error messages:
Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1046

Additional information about the problem:
  BCCode:	c2
  BCP1:	0000000000000007
  BCP2:	000000000000109B
  BCP3:	000000004CB004C0
  BCP4:	FFFFFA8003330570
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\050712-17050-01.dmp
  C:\Users\Stéfano\AppData\Local\Temp\WER-39764-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1046

Additional information about the problem:
  BCCode:	a
  BCP1:	FFFFFAAFD30965D8
  BCP2:	0000000000000002
  BCP3:	0000000000000001
  BCP4:	FFFFF80002AA9761
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\051812-18798-01.dmp
  C:\Users\Stéfano\AppData\Local\Temp\WER-43259-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
DUMP files here: error_files.rar

I already tested the HD because I thought that it could be the HD where my games are, but I already played without this HD and the blue screen appeared again.

So. How can I know if the problem is with my video card? Already played with my onboard video card and nothing happened. But I have to be sure, I don't wan't to buy another graphic card.

Thanks!

My System SpecsSystem Spec
.

19 May 2012   #2

Win 8 Release candidate 8400
 
 

Memory corruption, probably caused by a driver.

These need updating

Code:

ASACPI.sys          Sun Mar 27 22:30:36 2005 (42476C4C)Important

DB3G.sys            Mon Nov 07 01:33:11 2005 (436EF527)

L1C62x64.sys        Wed Apr 01 01:09:17 2009 (49D2F6FD)


a0hcywa1.SYS        Tue Jul 14 17:12:55 2009 (4A5CF4D7)

abtm7nag.SYS        Tue Jul 14 17:12:55 2009 (4A5CF4D7)

abzbffs8.SYS        Tue Jul 14 17:12:55 2009 (4A5CF4D7)

aedytunz.SYS        Tue Jul 14 17:12:55 2009 (4A5CF4D7)

ak0yskgi.SYS        Tue Jul 14 17:12:55 2009 (4A5CF4D7)

amdxata.sys         Fri Mar 19 12:18:18 2010 (4BA3A3CA)


hamachi.sys         Thu Feb 19 05:36:41 2009 (499D3639)

netr6164.sys        Wed Apr 07 08:07:21 2010 (4BBC7579)


safedrv.sys         Mon Oct 25 01:12:57 2010 (4CC511D9)

sptd.sys            Sun Oct 11 16:55:14 2009 (4AD24632)Remove and replace with magicISO

http://sysnative.com/drivers/driver.php?id=ASACPI.sys
http://sysnative.com/drivers/driver.php?id=DB3G.sys
http://sysnative.com/drivers/driver.php?id=EpfwLWF.sys
http://sysnative.com/drivers/driver.php?id=L1C62x64.sys
http://sysnative.com/drivers/driver.php?id=RimSerial_AMD64.sys
http://sysnative.com/drivers/driver.php?id=a0hcywa1.SYS
http://sysnative.com/drivers/driver.php?id=abtm7nag.SYS
http://sysnative.com/drivers/driver.php?id=abzbffs8.SYS
http://sysnative.com/drivers/driver.php?id=aedytunz.SYS
http://sysnative.com/drivers/driver.php?id=ak0yskgi.SYS
http://sysnative.com/drivers/driver.php?id=amdxata.sys
http://sysnative.com/drivers/driver.php?id=eamonm.sys
http://sysnative.com/drivers/driver.php?id=ehdrv.sys
http://sysnative.com/drivers/driver.php?id=epfw.sys
http://sysnative.com/drivers/driver.php?id=epfwwfp.sys
http://sysnative.com/drivers/driver.php?id=hamachi.sys
http://sysnative.com/drivers/driver.php?id=netr6164.sys
http://sysnative.com/drivers/driver.php?id=nvlddmkm.sys
http://sysnative.com/drivers/driver.php?id=safedrv.sys
http://sysnative.com/drivers/driver.php?id=sptd.sys
My System SpecsSystem Spec
19 May 2012   #3

Windows 7 Ultimate x64
 
 

thanks!!

and how can I update them?

I download them and then...?

Thanks!
My System SpecsSystem Spec
.


19 May 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tEhfO View Post
thanks!!

and how can I update them?

I download them and then...?

Thanks!
Go to the links, find the driver, download, and install
My System SpecsSystem Spec
20 May 2012   #5

Windows 7 Ultimate x64
 
 

just that?
easy, thanks! i'll do that and then i'll put the results!
thanks a lot!
My System SpecsSystem Spec
20 May 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tEhfO View Post
just that?
easy, thanks! i'll do that and then i'll put the results!
thanks a lot!

Let us know if you need help.

Ken
My System SpecsSystem Spec
20 May 2012   #7

Windows 7 Ultimate x64
 
 

Hi guys.

Here is the INFO about what I did.

(ASACPI.sys) - OK, installed.Asus ATK0110 ACPI Utility.

(DB3G.sys) - Diamondback USB Optical Mouse Driver. I haven't installed this one because this link is for the Diamondback mouse, mine is Diamondback 3G. I have other link on the website to download it specificly. And the 3G driver is updated.

(EpfwLWF.sys, eamonm.sys, ehdrv.sys, epfw.sys and epfwwfp.sys) Eset - I already have updated the Eset Smart Security, how am I supposed to update this specific drivers?


(L1C62x64.sys) Atheros Network Driver - installed.

(RimSerial_AMD64.sys) - downloaded from the internet, tryed to update but windows told me that it is up to date.

(a0hcywa1.SYS) - ??? no info
(abtm7nag.SYS) - ??? no info
(abzbffs8.SYS) - ??? no info
(aedytunz.SYS) - ??? no info
(ak0yskgi.SYS) - ??? no info


(amdxata.sys) - Windows Update has nothing to say about it...

(hamachi.sys) - LogmeIn Hamachi - unistalled.

(netr6164.sys) - DLink Wireless Card - installed the software that is on DLink website, hope that the driver was updated too.


(nvlddmkm.sys) nVidia - updated, as the website says... couldn't update again.

(safedrv.sys) - garena is up to date. couldn't update again.


(sptd.sys) - SCSI Pass Through Direct Host - Daemon Tools (known issues with Windows 7) - removed! the SPD and the Daemon Tools.


Then, I just started to play DOTA2 (PC was turned ON downloading torrentz all day and nothing happened) and 2 minutes after playing DOTA (match started) the blue screen came again with this error:

Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1046

Additional information about the problem:
  BCCode:	a
  BCP1:	FFFFFA80C35811F8
  BCP2:	0000000000000002
  BCP3:	0000000000000001
  BCP4:	FFFFF80002AFB761
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\052012-16520-01.dmp
  C:\Users\Stéfano\AppData\Local\Temp\WER-42822-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
Here is the new DMP file: http://www.**************/?hh2krmxj552vdo5

The WER....xml file wasn't at the LOCAL\TEMP folder.

What can I do now? Try to update the other drives that I wasn't able to?

Many thanks guys!!!!!!!!!!
My System SpecsSystem Spec
20 May 2012   #8

Win 8 Release candidate 8400
 
 

Stop 0x124 is a hardware error. All but one of yours were this.

If you are overclocking try resetting your processor to standard settings and see if that helps.

If you continue to get BSOD here are some more things you may want to consider.

This is usually heat related, defective hardware, memory or even processor though it is"possible" that it is driver related (rare).



Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.


Generic "Stop 0x124" Troubleshooting Strategy:

1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.


2) Ensure that the machine is adequately cooled.
If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.


3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware.
It is good practice to run the latest drivers anyway.


4) Update the motherboard BIOS according to the manufacturer's instructions.
Their website should provide detailed instructions as to the brand and model-specific procedure.


5) Rarely, bugs in the OS may cause "false positive" 0x124 events where the hardware wasn't complaining but Windows thought otherwise (because of the bug).
At the time of writing, Windows 7 is not known to suffer from any such defects, but it is nevertheless important to always keep Windows itself updated.

6) Attempt to (stress) test those hardware components which can be put through their paces artificially.
The most obvious examples are the RAM and HDD(s).
For the RAM, use the in-built memory diagnostics (run MDSCHED) or the 3rd-party memtest86 utility to run many hours worth of testing.
For hard drives, check whether CHKDSK /R finds any problems on the drive(s), notably "bad sectors".
Unreliable RAM, in particular, is deadly as far as software is concerned, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result from the diagnostics utilities does not guarantee that the RAM is free from defects - only that none were encountered during the test passes.

7) As the last of the non-invasive troubleshooting steps, perform a "vanilla" reinstallation of Windows: just the OS itself without any additional applications, games, utilities, updates, or new drivers - NOTHING AT ALL that is not sourced from the Windows 7 disc.
Should that fail to mitigate the 0x124 problem, jump to the next steps.
If you run the "vanilla" installation long enough to convince yourself that not a single 0x124 crash has occurred, start installing updates and applications slowly, always pausing between successive additions long enough to get a feel for whether the machine is still free from 0x124 crashes.
Should the crashing resume, obviously the very last software addition(s) may be somehow linked to the root cause.
If stop 0x124 errors persist despite the steps above, and the harware is under warranty, consider returning it and requesting a replacement which does not suffer periodic MCE events.
Be aware that attempting the subsequent harware troubleshooting steps may, in some cases, void your warranty:

8) Clean and carefully remove any dust from the inside of the machine.
Reseat all connectors and memory modules.
Use a can of compressed air to clean out the RAM DIMM sockets as much as possible.

9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed.
Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.

Should you find yourself in the situation of having performed all of the steps above without a resolution of the symptom, unfortunately the most likely reason is because the error message is literally correct - something is fundamentally wrong with the machine's hardware.

Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
20 May 2012   #9

Windows 7 Ultimate x64
 
 

Thanks man! I'll run the memtest right now and then i'll try this other things!
Thanks a lot for your help!
My System SpecsSystem Spec
20 May 2012   #10

Windows 7 Ultimate x64
 
 

Well... I think I might have discovered the problem...

Here's is the screen with the MEMTEST...



So... I may get some ram memmory with a friend and play some games to test hehehe...

I will try to get a ram and then I tell you what happened.
My System SpecsSystem Spec
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 BSOD while playing Dota, TF2 and other games




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