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Windows 7: BSOD while playing games seeing errors in kernel, ntfs and ndis driver

19 May 2012   #1

Windows Home Premium 64bit
 
 
BSOD while playing games seeing errors in kernel, ntfs and ndis driver

Hello!

I am getting BSODs while playing games. They are irregular and can happen every half hour or several hours in between.

Rig is:

Asus Sabertooth P67 (latest bios 3029, after installing these more problems occured)
Intel i5 CPU
Nvidia Geforce 9800GT
Corsair Vengeance 4gb x 4

All drivers are the latest. Graphics, chipset, SATA, BIOS and so forth.
I have run both memtest86 which showed no errors in individual testing of the memories but when I had them all in and ran it an error showed up.
I have done the chkdsk. Both /f /r and without it. Did show up errors but claims to be fixed now.
ntoskrnl is the driver that always shows up.
What I really need to know is if this is a hardware or driver problem. My biggest question is if it is a motherboard issue or not. I had bsod problems before I updated BIOS but they happened more frequently after.

Attaching the three latest minidumps.

Thanks all!

My System SpecsSystem Spec
.

20 May 2012   #2

Windows 7 Home Premium 64 Bit
 
 

The crashes implicate your graphics card, its drivers, or your RAM.

Re-install or install the latest drivers for your display card. Your current drivers may be corrupted and/or outdated. Use the following method to re-install the drivers.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. For AMD:
    • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
    • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers:
      1. Click Start Menu
      2. Right Click My Computer/Computer
      3. Click Manage
      4. Click Device Manager from the list on the left
      5. Expand Display adapters
      6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK

        Alternatively:
        1. Login as an adminstrative user
        2. Click Start Menu
        3. Click Control Panel
        4. Click Hardware and Sound
        5. Click Device Manager (the last link under Devices and Printers)
        6. Expand Display adapters
        7. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    • Restart your computer after uninstalling drivers for all display cards
    • Install the driver you selected for the display cards once Windows starts


Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
20 May 2012   #3

Windows Home Premium 64bit
 
 

Update:

While trying the very first thing, uninstalling and reinstalling my drivers, things went bad.
Uninstall went fine but when I downloaded and tried to install I first got the "7-zip: Data Error". When I finally got the files extracted and started installing the first error came after first start up post installation. It said I didnt have an Nvidia product. I tried redownloading and reinstalling. Now it simply wont install, either interrupted by blue screens or just not working.

Have bought a new graphics card as I was just about to upgrade mine anyhow.
Thank you for the help tho!
My System SpecsSystem Spec
.


20 May 2012   #4

Windows 7 Home Premium 64 Bit
 
 

Is the new graphics card now working and the system behaving in a more stable manner?
My System SpecsSystem Spec
28 May 2012   #5

Windows Home Premium 64bit
 
 

Hello,

update here. Bought a new graphics card as mentioned above. The BSODs did not stop. They are however less frequent and I can sometimes game and use the computer for a whole night without one. Other nights I have one or two. So a drastic decrease but I still have them on occassion.

Graphics card drivers are all up to date and I am not overclocking the GPU.

As I logged in today I noticed a weird issue as well. The comp froze on the BIOS screen and I had to restart a couple of times for it to start properly. It is running now with no problem.

Here are some of the latest BSOD minidumps. I have noticed different drivers showing up, but it is still the kernel driver that is always there.
Should I just buy myself a new motherboard?
My System SpecsSystem Spec
28 May 2012   #6

Windows 7 Home Premium 64 Bit
 
 

Have you checked the memory? Many of your crashes indicate a memory problem. You may have a bad RAM module or motherboard RAM slot. It could also be a driver issue. See my previous post for steps to check the RAM with Memtest86+. Run it for at least 7-10 passes. I have seen it take up to 21 passes to find errors in RAM.
My System SpecsSystem Spec
29 May 2012   #7

Windows Home Premium 64bit
 
 

I did run the memtest and it quickly showed errors when I ran all the memories, 3x 4gb COrsair Vengeance, but none when ran the tests individually. Should I run every individual test for more passes?

I am going to run more memory tests as soon as I can. Am going away for vacation soon though, but might post afterwards here if problems continue. Otherwise it worked.

Thanks for all the help! I appreciate it so much!
My System SpecsSystem Spec
29 May 2012   #8

Windows 7 Home Premium 64 Bit
 
 

You have a couple options:
  1. If your crashes are frequent enough, you can test the memory by doing your normal routine in Windows. Run one module at a time in one slot at a time for twice as long as it usually takes (on average) for you to get a crash or by doing the tasks that normally cause crashes. If you do not get a crash, that module and that slot can be assumed good. If you do get a crash, try the module in another slot. If all slots cause crashes with one module, the module is likely bad. Find a good module and a good slot and test the good module in all slots to find any bad slots. Test all modules in a good slot to find any bad modules.

  2. You can run more passes on each module in each slot with memtest86+ and try to find any bad modules/slots that way. The same steps basically apply as in 1. but with each module and slot being tested in memtest86+ rather than through doing your normal routine in Windows.

Make sure to follow ESD safety steps, and also keep the RAM stored in a static free environment when it is not used in your system.
My System SpecsSystem Spec
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 BSOD while playing games seeing errors in kernel, ntfs and ndis driver





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