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Windows 7: BSOD PFN List Corrupt

21 May 2012   #11
eksgunner

Windows 7 Home Premium 64 bit
 
 

A few more dump files are attached, we plan to discontinue verifier as soon as the mwb scan is complete.

So, I have a question. I've looked for but not found an 'about' page for sevenforums. How does sevenforums exist and provide the support that it does, how is this service paid for?

Thanks!


My System SpecsSystem Spec
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21 May 2012   #12
eksgunner

Windows 7 Home Premium 64 bit
 
 

I didn't see the file attachment on the last post. Sending again to be sure.
My System SpecsSystem Spec
21 May 2012   #13
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by eksgunner View Post
Thanks, yes, we did install the security essentials right after removing Kaspersky.

I've attached the errors file you requested and will work on getting Malwarebytes installed.

Unfortunately our 'fun and free' weekend is ending now so we may not respond again until tomorrow evening but thanks very much for your help.
I must say a rather interesting event viewer log.

First You need to change your DMP to small dmp. that is the reason it is not in \minidump.

Second you have a large variety of errors from as far back as Feb, 2012 but it seems like your problems accelerated when you updated your nvidia driver (see snips)

You need to uninstall the driver and OpenGL and re-install the newest available of both

When upgrading your graphic driver you MUST remove all traces of the current driver.

In order to do that we recommend using
http://phyxion.net/item/driver-sweeper.html

When it is removed then download and install the fresh copy.
My System SpecsSystem Spec
.

21 May 2012   #14
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by eksgunner View Post
A few more dump files are attached, we plan to discontinue verifier as soon as the mwb scan is complete.

So, I have a question. I've looked for but not found an 'about' page for sevenforums. How does sevenforums exist and provide the support that it does, how is this service paid for?

Thanks!
Event viewer logs are being looked after by my partner....

Re us "the workers" here... We are volunteers from all around our world who donate our time attending the others problems.

To find out how Seven Forums exists {& where the money comes from to pay for the service} you would be best advised to address that question to the Admin.
My System SpecsSystem Spec
21 May 2012   #15
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Analysis of recent Dmp's indicate

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
CPUID - System & hardware benchmark, monitoring, reporting

STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
21 May 2012   #16
eksgunner

Windows 7 Home Premium 64 bit
 
 

Thanks. We ran the mwb full scan last night and no malicious items were found.

Regarding the cooling possibility we've gone to great lengths to try to ensure good cooling. This coolermaster case we have has some massive fans and the h80 cpu cooler is, as I'm sure you know, liquid cooled. I don't think there's much more we can do but I'll look into the monitoring sw you recommended and will put compressed air to use to ensure things are clean again.

We will also work on re-installing the video driver cleanly.

Thanks again for all of the help. I've been getting a bit upset about not being able to deal with this myself. I've had a good number of PC's, servers, and workstations around in my time and never had one with issues that couldn't be resolved by a simple driver update or hardware swap at worst case. In fact I've been wondering if this mobo is a lemon and I'm still wondering if it is a lemon.
My System SpecsSystem Spec
21 May 2012   #17
zigzag3143

Win 8 Release candidate 8400
 
 

Did you follow all the suggestions in the link? What were the results to the memory stressing?
My System SpecsSystem Spec
21 May 2012   #18
eksgunner

Windows 7 Home Premium 64 bit
 
 

Hi. Yes, we followed every suggestion except the most recent for re-installing the video driver. The memory test was run for about 12 hours, I believe it made 10 passes, there were no failures. Thank you!
My System SpecsSystem Spec
21 May 2012   #19
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Thanks for letting us know.
My System SpecsSystem Spec
14 Jun 2012   #20
eksgunner

Windows 7 Home Premium 64 bit
 
 
Bad Mobo

Greetings. I wanted to followup and close this out. We eventually elected to send our mobo to the manufacturer (EVGA) for analysis. They determined it was 'bad' and sent us a replacement. As our memory-related BSOD's stacked up and we could find no issue with our RAM or hard drive we began to suspect that it was the mobo hardware. We've got the replacement unit installed and it is working without issue, including playing Battlefield 3, which was a sure bet to cause a BSOD or other crash. Thanks much for your help which really provided the confidence to suspect the mobo as opposed to some other hardware or driver related issue. Thank you!
My System SpecsSystem Spec
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 BSOD PFN List Corrupt




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