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Windows 7: BSOD whilst generally using computer local ID: 2057


19 May 2012   #1

Windows 7 professional 64 bit
 
 
BSOD whilst generally using computer local ID: 2057

Hi,
whilst generally using my computer it will blue screen and state that it is dumping memory, there have been several codes but the latest is:

Local ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800037B3DE0
BCP3: FFFFF880033CB848
BCP4: FFFFF880033CB0A0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051912-22620-01.dmp
C:\Users\Antony\AppData\Local\Temp\WER-72556-0.sysdata.xml

I'm currently trying to run "Windows_NT6_BSOD_v3.03_jcgriff2_" but every time i try my computer blue screens so will try and update if it manages to complete.


Edit: how should i attach the system diagnostic report as it saves as a html and says invalid file on upload.

My System SpecsSystem Spec
.

19 May 2012   #2

Win 8 Release candidate 8400
 
 

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.


If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
19 May 2012   #3

Windows 7 professional 64 bit
 
 

Hi i was running "Windows_NT6_BSOD_v3.03_jcgriff2_" again when it crashed (about the fifth time now) it managed to save some files (i dont know if they are complete).

How do i attach the system health report as a html as it seems to not be working.

below was the last error report when i reloaded windows. Thanks.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8009412B30
BCP3: FFFFFA8009412E10
BCP4: FFFFF800037D6510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052012-53243-01.dmp
C:\Users\Antony\AppData\Local\Temp\WER-113443-0.sysdata.xml
My System SpecsSystem Spec
.


22 May 2012   #4

Windows 7 Home Premium 64 Bit
 
 

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.


Your crashes primarily indicate hard disk problems. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run the short and long tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, uninstall it in device manager and see if the system performs better.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
22 May 2012   #5

Win 8 Release candidate 8400
 
 

Several of these were related to GuitarPort and were developed by company Line 6. I would update or remove at least to test.
My System SpecsSystem Spec
22 May 2012   #6

Windows 7 professional 64 bit
 
 

Hi, since last time i reformatted my computer thinking that would sort any faulty drivers. When reformatting it stated that itunes was corrupt (i was backing it up when it blue screened) and .net framework v4.0 was also corrupt. Seatools will not launch due to .net framework being corrupt again, SFC /SCANNOW Command found errors and last time and again this time it has stated that my windows activation status is not available. Last but not least before reformatting there was a windows error to do with reading the hard drive.

should i copy and paste the check disk results in here too?

Thanks for all your help guys please bear with me as i am not the best computer user.

P.S. i can play hours of diablo 3 but when i exit and idle the computer blue screens or so it would seem so far.
My System SpecsSystem Spec
22 May 2012   #7

Windows 7 Home Premium 64 Bit
 
 

Yes, please provide us with the disk check results. I would also recommend running SeaTools for DOS instead of for Windows since you have the .NET Framework issue.

I will see about getting an activation expert to help you with your activation status problem. It may be related to your SFC issue, which is likely due to the hard disk problems...
My System SpecsSystem Spec
23 May 2012   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell
My System SpecsSystem Spec
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 BSOD whilst generally using computer local ID: 2057




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