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Windows 7: Power Service related crash

20 May 2012   #1
djsash

Windows 7 Ultimate x64
 
 
Power Service related crash

For some reason, this started happening a few days ago. I finally localized the problem:

If in msconfig, the power service is enabled at bootup, I get sound but every browser crashes with the flash plugin and other problems don't work properly, some don't even launch.

But if I disable the Power service, I get no crashes but the sound is gone and I get a little x in the audio icon.

What can I do? I restored BIOS settings to default and messed around with many things but I can't solve it.

Help guys?


PD: Windos 7 Ultimate 64 bit
P6T Motherboard
6 GB RAM
Intel core i7 920 @ 2.67 GHz


Thanks in advance


My System SpecsSystem Spec
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21 May 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

It could be the power service is not the issue, but another service is conflicting with it. Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
21 May 2012   #3
djsash

Windows 7 Ultimate x64
 
 

Crap. After rebot the next day, it is still crashing with power service on. Help guys...

I had tried the clean startup ages ago and that's how I discovered it was the power service btw...
My System SpecsSystem Spec
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21 May 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

The fact that it is a Microsoft/Windows service would indicate hard disk problems. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run the short and long tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, uninstall it in device manager and see if the system performs better.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
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 Power Service related crash




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