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| 20 May 2012 | #1 |
| | Help i dont what to do my wife computer keeps giving me a blue screen every time i try to update windows the computer is a Packard bell easy note tm01 with oem windows 7 home premium 64 bit. |
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| 20 May 2012 | #2 |
| | I note you have AVG. AVG can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST Download tools and utilities | AVG Worldwide Microsoft Security Essentials - Free Antivirus for Windows |
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| 20 May 2012 | #3 |
| | In addition to JMH's suggestion please run the SURT, update to SP-1 and update these drivers. Code: SCDEmu.SYS 8/7/2007 11:19:48 AM fffff880`02c72000 fffff880`02c84000 0x00012000 0x46b88d94 NTIDrvr.sys 3/24/2009 11:09:39 PM fffff880`0751f000 fffff880`07527000 0x00008000 0x49c9a073 UBHelper.sys 4/27/2009 4:48:19 AM fffff880`07517000 fffff880`0751f000 0x00008000 0x49f57153 Quote: - search Google for the name of the driver - compare the Google results with what's installed on your system to figure out which device/program it belongs to - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager). - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program. Driver Reference Table (DRT) |
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Help i dont what to do problems?
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