Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Brand new build, random freezes, no BSOD, happens anytime

21 May 2012   #1
cashews

Windows 7 Professional 64bit
 
 
Brand new build, random freezes, no BSOD, happens anytime

Hey everyone, I am at a complete loss of what to do now. I just purchased a new build, listed below, and cannot figure out why I am getting random hard freezes. There is no blue screen of death, just hard freeze required restart. I get about 3-5 a day.

GIGABYTE GA-H61MA-D3V LGA 1155 Intel H61 SATA 6Gb/s USB 3.0 Micro ATX Intel Motherboard

Seagate Barracuda ST500DM002 500GB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive

G.SKILL Value Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Desktop Memory Model F3-10600CL9D-8GBNT

Intel Core i5-2500 Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W Quad-Core Desktop Processor Intel HD Graphics 2000

Antec NEO ECO 620C 620W Continuous Power ATX12V v2.3 / EPS12V 80 PLUS Certified Active PFC Power Supply

XFX AMD Radeon HD 6870 900M 1 GB DDR5 DUAL MINIDP HDMI DUAL DVI PCI-E Video Card (HD687AZHFC)

I am running low on time, as my one month for newegg returns runs out soon. I lost a week having to RMA the hard disk already, as the first one that came was DOA.

I have performed furmark for 20 minutes, no failure. Memtest overnight, no failure. Seagate tools, passed test (didnt do thorough long test). Prime95 CPU small FFT for 8 hours, no problem. Prime95 CPU blend for 3 hours, no problem. I have tried reinstalling windows 7, and I have updated the BIOS. I do not know what to do now, any tips would be great!


My System SpecsSystem Spec
.

21 May 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.
My System SpecsSystem Spec
21 May 2012   #3
cashews

Windows 7 Professional 64bit
 
 

attached now
My System SpecsSystem Spec
.


21 May 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by cashews View Post
attached now
With less than a days worth of event log these are the only two worth mentioning. I would start with re-installing net framework.
My System SpecsSystem Spec
21 May 2012   #5
cashews

Windows 7 Professional 64bit
 
 

net framework was not the issue before all the crashes. net framework was only installed in order to install seatools, after I have had the problem already. I ill try reinstalling it anyway.

Net framework has been re installed with no error messages, although there were 'warning' messages. attached is new log, including a new crash.

Would removing GPU and trying to run on integrated graphics be worth a try? or is this definitely not the problem.

thank you for your help!

Well then..... I tried removing GPU and trying integrated graphics, and now my machine crashed and looked similar to this


wtf?? it did it right away this time...

I JUST bought these parts, should I RMA the mobo or something?

EDIT: I have attached the logs including all of the recent crashes with the PCI-E GPU removed.
My System SpecsSystem Spec
21 May 2012   #6
cashews

Windows 7 Professional 64bit
 
 

I know bumping probably not allowed but I really don't know what to do and it's effecting my ability to work ((
My System SpecsSystem Spec
21 May 2012   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by cashews View Post
I know bumping probably not allowed but I really don't know what to do and it's effecting my ability to work ((
I would try pulling the card and using the integrated. Does it do the same thing with the card in safe mode (F8)?
My System SpecsSystem Spec
21 May 2012   #8
cashews

Windows 7 Professional 64bit
 
 

I pulled the card, and with the integrated card I got video card error screens almost immediately after installing drivers that came with the mobo, safe mode worked fine to adjust to drivers back to before. I decided I would just refund the mobo/ram, get replacement mobo/ram and see if that works. If I am still having issues I will do the same with GPU/PSU. and by then, everything will have been replaced. I just decided that I shouldn't spend days trying to fix something that should work correctly as i literally just bought the parts brand new. I will update post if the issue is resolved by replacing mobo/ram or not.

thank you so much for your help! It really is a pain, as the companies I contacted did not take the time to respond to my ticket.

Actually, I have a question. Would you recommend that I replace the PSU before also? Is it possible that PSU has been corrupting/damaging my other components?
My System SpecsSystem Spec
22 May 2012   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by cashews View Post
I pulled the card, and with the integrated card I got video card error screens almost immediately after installing drivers that came with the mobo, safe mode worked fine to adjust to drivers back to before. I decided I would just refund the mobo/ram, get replacement mobo/ram and see if that works. If I am still having issues I will do the same with GPU/PSU. and by then, everything will have been replaced. I just decided that I shouldn't spend days trying to fix something that should work correctly as i literally just bought the parts brand new. I will update post if the issue is resolved by replacing mobo/ram or not.

thank you so much for your help! It really is a pain, as the companies I contacted did not take the time to respond to my ticket.

Actually, I have a question. Would you recommend that I replace the PSU before also? Is it possible that PSU has been corrupting/damaging my other components?
I dont know what you currently have. If it is 400w or more I might wait on it to see.

Sorry we couldnt get it fixed.
My System SpecsSystem Spec
22 May 2012   #10
cashews

Windows 7 Professional 64bit
 
 

My System SpecsSystem Spec
Reply

 Brand new build, random freezes, no BSOD, happens anytime




Thread Tools





Similar help and support threads
Thread Forum
Brand new Build. Random restarts under load and idle
Hi, im not sure if this is the right section but here we go; i5 4690k, MSI Z97 PC MATE mobo, 212 evo cooler, MSI GTX 970, basic 8gb ram,Corsair CX 600W 80+ Bronze psu The main problem im having is random restarts. For instance i just ran heaven benchmark and my PC randomly reset itself after...
Performance & Maintenance
Random BSOD on brand-new build, Bugcheck 1A
Thanks for taking the time to help. I'm new to the forum so I'm hoping you guys can assist me. I just recently put together my first build, and so far it's been running well. However, I've been getting random BSOD's (four so far) and I'm not exactly sure what's causing the problem. My build is: ...
BSOD Help and Support
BSOD on brand new build
I was in Photoshop editing some photos, and was chatting with someone on Skype when suddenly I got a BSOD. The computer restarted before I got a chance to read what the BSOD said, but I did make sure to run a scan after the computer came back up. Any help would be appreciated.
BSOD Help and Support
Random BSODs in brand new build
Hello. Just put together new HTPC and it is randomly crashing. OS: Windows 7 64-bit, OEM Retail Processor: AMD A8-3850 Graphics: Onboard MOBO: ASRock A75M-ITX Memory: Mushkin Silverline 8GB (2x4) HD: Western Digital Caviar Black 1 TB (WD1002FAEX) Blu-Ray/DVD: Lite-On internal (IHES112-04)
BSOD Help and Support
Brand New Build - Random BSOD 124
Need some help with this. Brand new build: Intel i5-3570K Gigabyte G1.Sniper M3 Z77 G.Skill 16GB (2x8GB) 1600MHz CL9 2x120GB OCZ Vertex 3 RAID-0 (FW 2.25 on both) Nothing overclocked but running Intel XMPP Installed Win7 SP1 and ran all updates, then random BSOD 124. Could be me just...
BSOD Help and Support
bsod on a brand new build its random and comes as different errors
so i recently built my gaming desktop and every now and then windows crashes and i get a blue screen which says dumping physical memory. i read the thread about what i should upload in order to get help however i dont know how to run a system health report as i cant find the program in start.i have...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:31.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App