BSOD problem, losing the will to continue xD

michael mcsor · May 21, 2012

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[FONT=&quot]Hey there, i have been getting blue-screens alot while playing World of warcraft and star trek but havent discovered a pattern it has also crashed while browsing the internet. I am very fed up with it and it just isnt any good, especially when i raid etc.[/FONT]

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[FONT=&quot]please, if anyone has any ideas, post them!

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[FONT=&quot]Problem Event Name: BlueScreen[/FONT]
[FONT=&quot] OS Version: 6.1.7601.2.1.0.768.3[/FONT]
[FONT=&quot] Locale ID: 2057[/FONT]
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[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot] BCCode: 1a[/FONT]
[FONT=&quot] BCP1: 0000000000003452[/FONT]
[FONT=&quot] BCP2: 0000000041268000[/FONT]
[FONT=&quot] BCP3: FFFFF7000121C9E8[/FONT]
[FONT=&quot] BCP4: 0AC000015CF30424[/FONT]
[FONT=&quot] OS Version: 6_1_7601[/FONT]
[FONT=&quot] Service Pack: 1_0[/FONT]
[FONT=&quot] Product: 768_1[/FONT]
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zigzag3143 · May 21, 2012

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

Click to expand...

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Click to expand...

michael mcsor · May 21, 2012

hey! im not overclocking anything.
i have no idea how to access the minidump, when i have tried all i got was access denied even though i am the only account (and administrator) on this computer, any ideas?

writhziden · May 21, 2012

Try following the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html, it makes it easier.

michael mcsor · May 21, 2012

kk, currently running the tests, once its finished and i have the results i will post them on here for yous to view

cheers

michael mcsor · May 21, 2012

im trying to upload the attachment but its not responding ? its just loading forever!!!

michael mcsor · May 21, 2012

is there any other way of posting this Zip folder because its not loading through, some of the files in the zip from the BSOD scan thing are above the max amount on this site i think. what can i do ?

michael mcsor · May 21, 2012

done!!! there you go people, help whenever you can

writhziden · May 21, 2012

No .dmp files included.

You have a lot of problematic software that will require that you clean install Windows 7.

Code:

Start Menu\Programs\Advanced SystemCare 5	Public:Start Menu\Programs\Advanced SystemCare 5	Public
Start Menu\Programs\Registry Toolkit	Public:Start Menu\Programs\Registry Toolkit	Public
Start Menu\Programs\Uniblue\DriverScanner	Public:Start Menu\Programs\Uniblue\DriverScanner	Public
Start Menu\Programs\Uniblue\RegistryBooster	Public:Start Menu\Programs\Uniblue\RegistryBooster	Public
Start Menu\Programs\Uniblue\SpeedUpMyPC	Public:Start Menu\Programs\Uniblue\SpeedUpMyPC	Public

http://www.sevenforums.com/tutorials/615-backup-user-system-files.html?filter[2]=Backup Restore, then http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html, and do not install the above if you want your system to continue to function normally and not have crashes and instability.

Don't just take my word for it, here are some reviews by people who have used some software you have installed: registrytoolkit.com | WOT Reputation Scorecard | WOT (Web of Trust)

uniblue.com | WOT Reputation Scorecard | WOT (Web of Trust)

The reviews basically say what I stated before. The software is questionable at best, and harmful over time.

michael mcsor · May 21, 2012

ahhh ok, i didnt relise that, in fact i downloaded them to attempt to "fix" my computer...so ironic xd so wait by "clean install" you mean delete it off and reinstall it?! do you think that will fix all the BSOD problems?

zigzag3143 · May 21, 2012

michael mcsor said:
ahhh ok, i didnt relise that, in fact i downloaded them to attempt to "fix" my computer...so ironic xd so wait by "clean install" you mean delete it off and reinstall it?! do you think that will fix all the BSOD problems?

It will unless you install the same things back that caused the problem in the first place.

writhziden · May 21, 2012

Optimization software and driver updating software:

Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to http://www.sevenforums.com/tutorial...ws-7-a.html?filter[2]=Performance Maintenance.
We do not recommend automated driver update software. It often finds drivers for devices similar to but not exactly the same as the hardware actually on the system. This can lead to conflicts and blue screen crashes. If you need help finding driver updates for a certain device, please start a thread in Drivers - Windows 7 Forums instead of using software. Driver updates are not always necessary and some updates can actually decrease system stability rather than increase it, so it is usually better not to update unless a device or its driver is causing problems with the system. If it ain't broke, don't fix it.

It is also difficult to know whether this was a hardware or software issue since the programs I mentioned in my previous post probably cleaned out all remnants of the crash reports that would have told us what caused the crashes... A clean install will at least get you started fresh and clean up the damage that those programs caused.

michael mcsor · May 21, 2012

ahh kk, i have to admit i have learned quite abit on this forum

so if i clean install windows 7 again, do you think it will stop the -almost constant- BSODs ?

writhziden · May 21, 2012

We'll have to see. The bugcheck codes indicate a driver issue, so if you install the same driver that caused the crashes, they may start again. I do not know what driver that is because the system tune-up software you used deleted the .dmp files.

BSOD problem, losing the will to continue xD

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