|21 May 2012||#1|
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BSODs when watching streaming full screen videos and closing Civ5
Hi I seem to be getting frequent BSODs when streaming videos on youtube or when using other streaming video players if I have them fullscreen. In addition, when I close the game Civilization 5 my computer will often crash to a BSOD.
When I checked bluescreenview there was only one minidump summary, however, I have had probably 20 BSODs in the past week. I'm unsure how many summaries are included in the attached minidump files.
I'm running 64 bit 7 with 4GB ram, an Intel Quad core Q9550 cpu running at 2.83 GHz, GPU is a Nvidia Geforce GTS 250 (up to date) and I use Microsoft Security Essentials as an Antivirus. I have a 700 Watt psu, with a single hard drive at about 60% capacity.
I've been getting BSODs frequently for the past few months but much more frequently lately. Thank you for any and all help, and please let me know if more information is required.
|My System Specs|
|22 May 2012||#2|
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Daemon Tools (and Alcohol 120% software) are known to cause BSOD's on some Windows 7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the programs, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ
Some free alternatives (I don't use them, so I can't comment on them)
MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor
I'd suggest updating your network drivers from the manufacturer's website also. They date from 2009, so they may be troublesome.
Please post back if this doesn't stop the BSOD's - there's 2 ways that we can go (either running Driver Verifier or hardware diagnostics).
The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA) sptd.sys Sat Aug 20 00:34:53 2011 (4E4F396D) tap0901t.sys Wed Sep 16 02:02:43 2009 (4AB07F83) MpFilter.sys Fri Mar 09 06:05:26 2012 (4F59E3F6) dtsoftbus01.sys Mon Oct 17 08:12:30 2011 (4E9C1BAE) aaywadx3.SYS Tue Nov 16 13:51:16 2010 (4CE2D2A4) aelejix3.SYS Mon Oct 17 11:34:18 2011 (4E9C4AFA) cpuz135_x64.sys Tue Nov 09 08:33:36 2010 (4CD94DB0) nvlddmkm.sys Wed Feb 29 13:04:52 2012 (4F4E68C4) Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
BSOD BUGCHECK SUMMARY
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\051512-20685-01.dmp] Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504 Debug session time: Tue May 15 14:15:22.317 2012 (UTC - 4:00) System Uptime: 0 days 22:04:06.557 *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys Probably caused by : ntkrnlmp.exe ( nt!SepMandatoryIntegrityCheck+2ae ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x50 PROCESS_NAME: MsMpEng.exe FAILURE_BUCKET_ID: X64_0x50_nt!SepMandatoryIntegrityCheck+2ae Bugcheck code 00000050 Arguments fffff8a0`31d379a4 00000000`00000000 fffff800`02ab228e 00000000`00000002 BiosVersion = FB BiosReleaseDate = 05/20/2009 CPUID: "Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz" MaxSpeed: 2830 CurrentSpeed: 2833 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
|My System Specs|
|31 May 2012||#10|
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My computer was running good up until a couple days ago - I've had a few more BSODs. I've addressed everything that was brought up previously in this thread, so I'm not sure what to do at this point. I've attached a new Health Report and a new Minidump.
Nothing new on my computer to note. The Health Report claims that there is no antivirus, however, it seems to neglect my Microsoft Security Essentials for some reason (should I be concerned?). Thanks in advance!
|My System Specs|
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