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Windows 7: BSOD while doing certain things..

22 May 2012   #1

Sarawak
 
 
BSOD while doing certain things..

Things like compressing a 4 gig or above file using winrar,
Trying to convert a 15 gig MKV movie to MP4 format using Avs Video Converter,
playing avengers in facebook while listening to MP3 using Winamp.

This are the ones I noticed that is guaranteed to cause a BSOD after quite a while.

checking event viewer, everything seems in order except for this error,
which always occurs at the exact time to the second when the BSOD happens..

error :- "File System Filter 'bdfsfltr' (Version 6.1, ‎2010‎-‎06‎-‎25T21:41:26.000000000Z) failed to attach to volume '\Device\CdRom0'. The filter returned a non-standard final status of 0xc0000013. This filter and/or its supporting applications should handle this condition. If this condition persists, contact the vendor."

p.s :- Note I already did a MemTest and my memory checks out fine, no errors with them.

any help that can be provided to this problem will be greatly appreciated..

My System SpecsSystem Spec
.

22 May 2012   #2

Sarawak
 
 

also, unable to post a minidump.dmp or Full kernel dump
because for some reason when it BSOD, it will just hang there until I manually resetted the system.

sometimes it will show memory dumping and then it stops like at 75 or so..
after restarting, can't find the dump file anywhere...
My System SpecsSystem Spec
22 May 2012   #3

Windows 7 Home Premium 64 Bit
 
 

Caused by BitDefender. Recommend removing it and replacing it with Microsoft Security Essentials - Free Antivirus for Windows.

How to uninstall BitDefender and use the second method with the BitDefender removal tool.

Here is my experience with BitDefender: BitDefender Forum > False Positive; Optional Windows Updates
My System SpecsSystem Spec
.


22 May 2012   #4
Microsoft MVP

 
 

Posting at the same time as writhziden Follow his advice first!

bdfsfltr belongs to your BitDefender Antivirus program.
The status of 0xc0000013 is
Quote:
// MessageId: STATUS_NO_MEDIA_IN_DEVICE
//
// MessageText:
//
// {No Disk}
// There is no disk in the drive.
// Please insert a disk into drive %hs.
//
#define STATUS_NO_MEDIA_IN_DEVICE ((NTSTATUS)0xC0000013L)
Why BitDefender would be looking for your CD drive is unknown to me - but I suspect that this could be related to the problem. My suspicion is that it's either a corruption of the BitDefender program - or that there's a virus infection on your system that's preventing BitDefender from working properly.

To test, please run some of these free antivirus scans: Free Online AntiMalware Resources
If the system scans clean, then:
- download a fresh copy of BitDefender
- uninstall the current copy of BitDefender
- install the freshly downloaded copy and immediately update and scan your system.

It could also be that one of the "certain things" is corrupted and it's pointing BitDefender at the CD drive. If so you'll have to go through each of the "certain things" programs and replace them with a fresh copy.

Please provide this information so we can provide a more definitive assessment: http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
22 May 2012   #5

Sarawak
 
 

Thanks for the replies..

yea, I know the file is because of Bitdefender.
but I don't really see why it keeps trying to do that with my DVD drive since I don't have anything in it..

I am looking for an alternative anti virus that will not conflict with me Zone Alarm Firewall.

Any advices?
My System SpecsSystem Spec
22 May 2012   #6

Sarawak
 
 

Anything but microsoft essentials, that is.. LOL
My System SpecsSystem Spec
22 May 2012   #7

Windows 7 Home Premium 64 Bit
 
 

You'll find most of the gurus on here will recommend MSE since it is the most stable of all the antivirus programs available. Why are you against installing it?
My System SpecsSystem Spec
22 May 2012   #8

Sarawak
 
 

lack confidence for it..
because bitdefender have detected stuff that MSE didn't..
My System SpecsSystem Spec
22 May 2012   #9

Windows 7 Home Premium 64 Bit
 
 

That is why most of us rely on a combination of MSE and Malwarebytes : Free anti-malware, anti-virus and spyware removal download

If you want even better security for free: Good and Free system security combination.
My System SpecsSystem Spec
22 May 2012   #10

Sarawak
 
 

too much stuff required..

LOL..

just trust on my trusty zone alarm for firewall..
problem is looking for a good antivirus (not necessarily have to be free)
that doesn't conflict with zone alarm.

Kaspersky Looks good, but sadly it conflicts with zone alarm
My System SpecsSystem Spec
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 BSOD while doing certain things..





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