Random BSOD on barely 6 month old pc

hark0039 · 22 May 2012

I have been experiencing a crash or two every month, randomly, with frequency increasing recently. I can be doing anything, spreadsheet, surfing internet, video, or music, and the computer crashes.

Win 7 Home Premium x64 on my ~6 month old PC with original installation from OEM (HP).

usasma · 23 May 2012

You have a Belkin Wireless G USB Network Adapter. Win7 doesn't like these devices, and with a Vista-era driver you can be sure that it's going to spit out BSOD's. Here's my rant about these devices:

I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

All of the BSOD's in the MSINFO32 file relate to USB, wifi, or directly to the wireless USB device. I'd be pretty sure that this device is the cause of your problems. And the memory dump analysis agrees with this. The driver for the device dates from 2008.

Please update to a later version of the driver that's Win7 compatible. If not available, then I'd suggest an in-the-case PCI/PCIe wireless card or a very long wire.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


amdxata.sys             Fri Mar 19 12:18:18 2010 (4BA3A3CA)
SRTSPX64.SYS            Thu Mar 15 14:09:21 2012 (4F623051)
SYMDS64.SYS             Mon May 16 18:15:03 2011 (4DD1A1E7)
SYMEFA64.SYS            Tue Nov 22 19:49:28 2011 (4ECC4318)
Ironx64.SYS             Mon Nov 14 21:00:53 2011 (4EC1C7D5)
ccSetx64.sys            Fri Nov 04 18:05:25 2011 (4EB461A5)
ahcix64s.sys            Sun Mar 20 18:42:58 2011 (4D8682F2)
BHDrvx64.sys            Tue Mar 13 16:02:37 2012 (4F5FA7DD)
atikmpag.sys            Tue May 31 21:19:13 2011 (4DE59391)
AtihdW76.sys            Thu Mar 31 03:15:43 2011 (4D942A1F)
LHidFilt.Sys            Fri Sep 02 02:23:09 2011 (4E60764D)
LMouFilt.Sys            Fri Sep 02 02:23:15 2011 (4E607653)
athrxusb.sys            Tue Jul 29 08:47:13 2008 (488F1151)
LEqdUsb.Sys             Fri Sep 02 02:22:56 2011 (4E607640)
LHidEqd.Sys             Fri Sep 02 02:22:59 2011 (4E607643)
SYMNETS.SYS             Sat Nov 12 16:11:53 2011 (4EBEE119)
SYMEVENT64x86.SYS       Mon Jan 23 13:57:54 2012 (4F1DADB2)
eeCtrl64.sys            Fri Jan 20 18:39:48 2012 (4F19FB44)
EraserUtilRebootDrv.sys Fri Jan 20 18:39:49 2012 (4F19FB45)
IDSvia64.sys            Fri Mar 09 16:57:02 2012 (4F5A7CAE)
tixhci.sys              Thu Apr 21 15:15:07 2011 (4DB0823B)
usbfilter.sys           Wed Dec 15 05:34:49 2010 (4D0899C9)
atikmdag.sys            Tue May 31 21:51:01 2011 (4DE59B05)
Rt64win7.sys            Thu Apr 21 14:15:33 2011 (4DB07445)
stwrt64.sys             Fri Jun 10 03:41:46 2011 (4DF1CABA)
tihub3.sys              Thu Apr 21 15:15:22 2011 (4DB0824A)
ENG64.SYS               Wed Apr 25 05:29:25 2012 (4F97C3F5)
SRTSP64.SYS             Thu Mar 15 14:09:13 2012 (4F623049)
EX64.SYS                Wed Apr 25 05:27:28 2012 (4F97C380)
ENG64.SYS               Fri Jul 29 09:17:51 2011 (4E32B2FF)
EX64.SYS                Fri Jul 29 09:15:11 2011 (4E32B25F)
SRTSPX64.SYS            Tue Nov 22 18:52:20 2011 (4ECC35B4)
IDSvia64.sys            Tue Nov 22 15:23:23 2011 (4ECC04BB)
SRTSP64.SYS             Tue Nov 22 18:52:13 2011 (4ECC35AD)

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\052212-23228-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Tue May 22 22:37:29.574 2012 (UTC - 4:00)
System Uptime: 0 days 0:10:35.541
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+103 )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nwifi!Pt6RepackRecvNBL+103
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = Ang_711
BiosReleaseDate = 11/01/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\052112-18782-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Mon May 21 22:35:33.037 2012 (UTC - 4:00)
System Uptime: 0 days 0:00:55.003
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+103 )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nwifi!Pt6RepackRecvNBL+103
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = Ang_711
BiosReleaseDate = 11/01/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\052112-17097-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Mon May 21 16:07:28.682 2012 (UTC - 4:00)
System Uptime: 0 days 0:54:20.009
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+103 )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nwifi!Pt6RepackRecvNBL+103
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = Ang_711
BiosReleaseDate = 11/01/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\050212-20217-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Wed May  2 22:17:30.499 2012 (UTC - 4:00)
System Uptime: 0 days 1:08:22.825
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+103 )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nwifi!Pt6RepackRecvNBL+103
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = Ang_711
BiosReleaseDate = 11/01/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\050212-18735-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Tue May  1 23:59:35.093 2012 (UTC - 4:00)
System Uptime: 0 days 2:05:25.075
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : athrxusb.sys ( athrxusb+6e8e5 )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_athrxusb+6e8e5
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = Ang_711
BiosReleaseDate = 11/01/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\043012-19000-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Mon Apr 30 23:53:35.983 2012 (UTC - 4:00)
System Uptime: 0 days 1:00:16.442
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+103 )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  X64_0x1E_0_nwifi!Pt6RepackRecvNBL+103
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = Ang_711
BiosReleaseDate = 11/01/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\042712-29827-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Thu Apr 26 23:12:12.444 2012 (UTC - 4:00)
System Uptime: 2 days 4:52:50.771
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : nwifi.sys ( nwifi!Pt6Receive+296 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nwifi!Pt6Receive+296
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff880`032b65d0 00000000`00000000 00000000`00000000
BiosVersion = Ang_711
BiosReleaseDate = 11/01/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\041512-18392-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Sun Apr 15 12:40:06.663 2012 (UTC - 4:00)
System Uptime: 0 days 0:26:59.990
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+103 )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nwifi!Pt6RepackRecvNBL+103
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = Ang_711
BiosReleaseDate = 11/01/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

hark0039 · 20 Jun 2012

Thank you. I haven't had a problem since I hard wired my PC to the router.