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Windows 7: BSOD randomly ,ntoskrnl, non_paged_area

23 May 2012   #1

Windows 7 Home Premium x64
BSOD randomly ,ntoskrnl, non_paged_area

Hello guys, around 4 months ago i bought a Samsung NP300-E7A. After 2 months of using the notebook i started to get the BSOD. I have warranty on the notebook so i gave it to them to repair , and they said it was the motherboard so they replaced it, but it still still showed the BSOD. I gave it to samsung again to fix but they said they found nothing and made an excuse that it is a 'software' issue and that warranty doesn't cover that. So that is why i have come here. I have attached the appropriate files for you guys to analyze. I also ran the 'blue screen view' app to find out why i get the BSOD and i have attached a .txt for you guys to see.

Here is more information:

x86 (32-bit) or x64 ?
- the original installed OS on the system?

- an OEM or full retail version?

- What is the age of system (hardware)?
Around 5 months old
- What is the age of OS installation

1-2 months

Also samsung re-formated my computer and that didnt help neither

My System SpecsSystem Spec

23 May 2012   #2
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit

I see solitary bits missing from CPU registers in almost all the crashdumps. Most likely this is a RAM problem, with CPU and PSU being other possible suspects (mobo can be ruled out since it was replaced).

Run some hardware tests, in the order provided:

RAM: Memtest86+ - 7+ passes
CPU: Prime95 - Torture Test; Blend; overnight (9+ hours)
GPU: MemtestCL - Run twice (if any of the tests work on your GPU; ATI cards will need to install the ATI APP SDK as it requires OpenCL)
Drives: Seatools - All basic tests aside from the Fix all or the advanced ones.

All of these (excluding MemtestCL) are included in the UBCD if you prefer a Live CD environment (which is the best environment to test hardware on). Note that Prime95 currently does not work on the latest version of UBCD. Also, please provide us temps/voltages using HWInfo with Sensors only option checked. Log two 30-minute instances: one for idle, and one for high load. If you can get the system to crash during high load logging, that's even better.
My System SpecsSystem Spec

 BSOD randomly ,ntoskrnl, non_paged_area

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