|23 May 2012||#1|
BSOD at random times - error 0x00000116
I'm running Windows 7 Home Premium 64-bit on an HP desktop purchased in January 2010 from a retail store. The OS came pre-installed on the machine and I have never re-installed it.
I had been getting a BSOD maybe once a month for about a year. Now I've been getting a BSOD maybe once a week. They occur at random times, so I can't point to one activity that is causing them.
Blue Screen View says the most recent 0x00000116 error was caused by dxgkrnl.sys. I recently updated the driver for my ATI Radeon HD 4600 Series card. It seems like every time I've had a BSOD, it's had something to do with my graphics card, but I'm not tech savvy enough to be able figure out if that's the case.
I should point out that I just updated DirectX 9.0 and ran the OCCT GPU stress test and got no errors. I also ran the Memtest86 overnight for seven passes and got no errors.
I think I've attached the necessary zip file, but please let me know if I missed something.
Thanks in advance for any help.
|My System Specs|
|23 May 2012||#2|
You are getting a TDR Error blue screen crash.
You should also make sure AMD Vision Engine Control Center is not overclocking your graphics card without your knowledge.
|My System Specs|
|Similar help and support threads for2: BSOD at random times - error 0x00000116|
|BSOD at random times error 0x0000008e||BSOD Help and Support|
|BSOD at random times, error ntoskrnl.exe||BSOD Help and Support|
|Bsod during Random Times. Error 0x000000x1E.||BSOD Help and Support|
|BSOD during Random times, error 0x8000000000000002||BSOD Help and Support|
|Random BSOD during Random times, error 0x8000000000000002||BSOD Help and Support|
|BSOD At random times - WHEA Error||BSOD Help and Support|
|BSOD at random times error 0x0000001e||BSOD Help and Support|
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
All times are GMT -5. The time now is 05:53 AM.