I'm running Windows 7 Home Premium 64-bit on an HP desktop purchased in January 2010 from a retail store. The OS came pre-installed on the machine and I have never re-installed it.
I had been getting a BSOD maybe once a month for about a year. Now I've been getting a BSOD maybe once a week. They occur at random times, so I can't point to one activity that is causing them.
Blue Screen View says the most recent 0x00000116 error was caused by dxgkrnl.sys. I recently updated the driver
for my ATI Radeon HD 4600 Series card. It seems like every time I've had a BSOD, it's had something to do with my graphics card, but I'm not tech savvy enough to be able figure out if that's the case.
I should point out that I just updated DirectX 9.0 and ran the OCCT GPU stress test and got no errors. I also ran the Memtest86 overnight for seven passes and got no errors.
I think I've attached the necessary zip file, but please let me know if I missed something.
Thanks in advance for any help.