Computer Crashes When Left Idle if Being Used Extensively

TheStormPow

New member
This is a weird problem that showed up in my laptop over the past few months, but I'm just now heading here to try to get some insight on the problem.

So when I first got this computer about two and a half years ago, it could edit/render/encode HD videos with little sweat. Now, it can sorta still do that. The only quaint problem is that it tends to crash if I go AFK for about 10 minutes or so while it is doing so. I can sit while rendering a video and browse the internet with no problem--I don't even really feel the laptop getting very warm, let alone crashing. However if I am to leave it alone while I go to do something else, I always come back to it turned off.

When I reboot, I get the typical "Windows did not shut down correctly" spiel.

It's just weird.. I mean I can work around it, but I wouldn't mind knowing what's causing this and if it's fixable. I even set my computer to where it never dims/blanks the screen, thinking that was causing it, but to no avail.

Thanks in advance.

EDIT:

It should be noted that the computer is perfectly fine if left idle while not doing something strenuous like rendering.
 

My Computer

Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 Bit
CPU
Intel Core i7
Memory
4GB RAM
Graphics Card(s)
ATI Mobility Radeon HD 4650
Hard Drives
451GB

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
I think I did everything correctly. Here's what I got.

View attachment 213214

And to answer the questions in that other thread..

- My program files is x86, but System Properties says that it's 64 Bit
- Win7 was installed on this originally
- It's OEM

- I got it very late 2009/early 2010 (can't remember)
- I had to reinstall Windows and completely wipe the hard drive around August 2011.
 

My Computer

Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 Bit
CPU
Intel Core i7
Memory
4GB RAM
Graphics Card(s)
ATI Mobility Radeon HD 4650
Hard Drives
451GB
Interesting error:
Code:
Event[349]:
  Log Name: System
  Source: ACPI
  Date: 2012-05-23T08:56:02.207
  Event ID: 13
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Darren-PC
  Description: 
: The embedded controller (EC) did not respond within the specified timeout 
period. This may indicate that there is an error in the EC hardware or firmware 
or that the BIOS is accessing the EC incorrectly. You should check with your 
computer manufacturer for an upgraded BIOS. In some situations, this error 
may cause the computer to function incorrectly..

Is there a BIOS update available from your Dell support site?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Sorry for the late reply, but I sorta procrastinated to looking into this.

I can't seem to figure out my exact model name for my laptop.. I was trying to find a new BIOS update on Dell.com, and when it asked me to identify my model, I didn't know exactly which one to choose (I assume that picking the wrong one and installing the wrong BIOS can be pretty bad, so I was cautious). I know it's a Studio 17-something. I'm thinking 1747 or 1749 or something...
Do you know of any way for me to find out for sure before I go about updating?

Also, should updating it be fairly newbie-friendly? I've read that updating BIOSes in newer computers is fairly easy (mostly just letting the .exe do its thing) but I don't want to mess anything up.
 

My Computer

Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 Bit
CPU
Intel Core i7
Memory
4GB RAM
Graphics Card(s)
ATI Mobility Radeon HD 4650
Hard Drives
451GB
Does your computer still have the Dell Service Tag attached to it?

If so, you can go to Dell Support and input the tag and let Dell carry out an inventory of your computer, which should list your model name, number, and drivers available along with a BIOS update if applicable.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Unfortunately not that I'm aware of. I checked the bottom of my laptop for any kind of stickers that may identify it, but they're all pretty smudged up and unreadable.

EDIT:
I found a page on the control panel that tells me the model name. I'll start looking for a new BIOS now.

http://gyazo.com/964e3cd9064d051443071588ea53aefc

EDIT2:
http://www.dell.com/support/drivers...&productCode=studio-1747&urlProductCode=False
This is what came up as the only BIOS update. The installation instructions seem pretty easy. Anything else I should know going into this? I won't be able to actually do this till sometime tomorrow or later tonight.
 

My Computer

Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 Bit
CPU
Intel Core i7
Memory
4GB RAM
Graphics Card(s)
ATI Mobility Radeon HD 4650
Hard Drives
451GB
Your BIOS may already be up to date, but it shouldn't hurt to flash it again. Just make sure you do not interrupt the flashing procedure. Do not turn off your computer or reset it for any reason while the BIOS flash is taking place.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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