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Windows 7: BSOD error 0x0000001E (0xfffffffffc0000005, 0xffff88008fb4680)

30 May 2012   #11
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dylaney2012 View Post
i have a minidump but it will not let me zip it and send it
Take minidump, drag to desktop. drop it. Right click it and "send to compressed folders" take zipped folder and attach it using the paperclip shaped icon in the top line of the reply form.

If the file still wont let you compress it you may need to take ownership of it.

How to ask a question.

http://support.microsoft.com/kb/555375


My System SpecsSystem Spec
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31 May 2012   #12
dylaney2012

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

above i have attached the minidump. i have no idea why i was having so many problems.
My System SpecsSystem Spec
02 Jun 2012   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

Have you customized any settings with Norton 360? Do you run the registry cleaner with it? If so, please refrain from running the registry cleaner.
  • Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

    In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.


Your crash was DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
  • If you are overclocking any hardware, please stop.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.


Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. For AMD:
    • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
    • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
      1. Click Start Menu
      2. Right Click My Computer/Computer
      3. Click Manage
      4. Click Device Manager from the list on the left
      5. Expand Display adapters
      6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK

        Alternatively:
        1. Login as an adminstrative user
        2. Click Start Menu
        3. Click Control Panel
        4. Click Hardware and Sound
        5. Click Device Manager (the last link under Devices and Printers)
        6. Expand Display adapters
        7. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    • Restart your computer after uninstalling drivers for all display cards
    • Install the driver you selected for the display cards once Windows starts

There have been some problems on some systems with the 12.x drivers from AMD. Try 11.9 and then each of the drivers leading up to 12.4 and see if any provide better stability.
My System SpecsSystem Spec
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02 Jun 2012   #14
dylaney2012

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

first run said no integrity violations about to uninstall the drivers for my video card. where will i find the 11.9 drivers?
My System SpecsSystem Spec
03 Jun 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

Previous Catalyst is the best source.


Also, I had to look up your graphics card in your .nfo file to find out what you had. Could you please fill in your system specs in your profile and not in a post in this thread. That will make it easier for us to help you in the future if you have similar questions.

System Info - See Your System Specs will help with filling in your specs.
My System SpecsSystem Spec
03 Jun 2012   #16
dylaney2012

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i have filled in my specs. lately i haven't had a BSOD but i have had just random freezes and i have to reboot my computer iorder for it work. i would like to just chunk it at ibuypower right about now.
My System SpecsSystem Spec
03 Jun 2012   #17
dylaney2012

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

since i have the 7750 i believe i have to have 12.2 or higher drivers.
My System SpecsSystem Spec
03 Jun 2012   #18
dylaney2012

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

my computer just blue screened attached the minidump
My System SpecsSystem Spec
03 Jun 2012   #19
dylaney2012

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have tried all drivers an none of them have worked.
My System SpecsSystem Spec
03 Jun 2012   #20
dylaney2012

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I suspect maybe RAM, MOBO, or processor
My System SpecsSystem Spec
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 BSOD error 0x0000001E (0xfffffffffc0000005, 0xffff88008fb4680)




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