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Windows 7: BSOD While Burning/Ripping DVDs

24 May 2012   #1
cappullio

Windows 7 Home Premium 64bit
 
 
BSOD While Burning/Ripping DVDs

I have no idea what is happening. Every time I try to RIP a DVD and burn it I get the BSOD "after" the burn has completed. No problems ripping just after the process has completed. I have BSOD using ConvertXtoDVD 4 and 1Click DVD Copy.

HP ProBook4530s (A7K05UT#ABA)
2 Weeks Old
Windows 7 Home Premium 64-Bit
Intel Core i3-2350M 2.3GHz
Intel HD Graphics 3000
4GB DDR3 1333
DVD Super Multi

Files for your review are attached. I appreciate your help and suggestions. Thank you.


My System SpecsSystem Spec
.
24 May 2012   #2
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

All the crashdumps are inconclusive, but they show an extremely consistent behavior (all completely identical), which definitely shows a driver bug somewhere. I recommend turning on Driver Verifier. Do not select the following checks: Force Pending I/O Requests, IRP Logging, and Low Resource Sim. Make sure to restart system after you finish setup. If you experience a boot loop afterwards, go into Safe Mode by pressing F8 prior to Windows logo and disable DV there. Get the system to crash once or twice afterwards (like by burning a disc), and send us the crashdumps.
My System SpecsSystem Spec
24 May 2012   #3
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

capullio,
This is Win 7 which has built-in software for ripping and for burning.
The software that you are presently using is the source of your problems.

WIN + F1 keycombo | type Rip DVD | ENTER
WIN=key with the Microsoft logo on top
My System SpecsSystem Spec
.

24 May 2012   #4
cappullio

Windows 7 Home Premium 64bit
 
 

I don't see any DVD ripping options (for store bought DVDs) available in the suggested location.
WIN + F1 keycombo | type Rip DVD | ENTER

Thank you...
My System SpecsSystem Spec
24 May 2012   #5
cappullio

Windows 7 Home Premium 64bit
 
 

Driver Verifier may work "but" it is too iffy for me to attempt as I am not tech savvy if something should go drastically wrong. I only have the one computer and do not have ready access to another if needed for troubleshooting...

Thank you.
My System SpecsSystem Spec
24 May 2012   #6
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

DV is nondestructive, nor does it permanently alter anything. Rather, it just increases the amount of safety checks Windows performs on drivers. The worst case scenario DV may give you is after you restart the PC from setting it up you may enter a boot restart loop, in which case DV is doing its job by finding an unscrupulous driver that did something bad at Windows startup and is catching and BSODing the system as a result. All you have to do is press F8 at system startup to bring up the boot menu then go into Safe Mode to deactivate DV.

Just simply follow the instructions provided by the article linked in their entirety. Of course, don't forget my recommendation on which checks you should not select. There's nothing dangerous about them, but they will either provide absolutely nothing to assist us with this, or worse, they will create false positives which will lead us in the wrong direction.
My System SpecsSystem Spec
24 May 2012   #7
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by cappullio View Post
I don't see any DVD ripping options (for store bought DVDs) available in the suggested location.
WIN + F1 keycombo | type Rip DVD | ENTER

Thank you...
Read the various topics which are presented to you there.

Furthermore, driver verifier is NOT going to cause your system to crash and burn.

Driver Verifier is an excellent approach for determining the "drivers" responsible for your crashes.

I can save you some time. Dump those two programs you are presently using. If you don't want to use the free solutions provided to you by Win 7, then choose a well-established software package. I don't use them. I use Win 7's own software.
My System SpecsSystem Spec
24 May 2012   #8
cappullio

Windows 7 Home Premium 64bit
 
 

I will give Driver Verifier a try... It may take me a few but I will post back the results. Thank you...
My System SpecsSystem Spec
24 May 2012   #9
cappullio

Windows 7 Home Premium 64bit
 
 

Installed additional 4GB Ram, total 8GB. Tested again, before using Driver Verifier and received the following:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000008
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


"If you experience a boot loop afterwards, go into Safe Mode by pressing F8 prior to Windows logo and disable DV there".

How do I disable once I am in Safe-Mode???

Thank you....
My System SpecsSystem Spec
24 May 2012   #10
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

just go back into DV and then select the option "Delete existing settings" and then click "Finish".
My System SpecsSystem Spec
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 BSOD While Burning/Ripping DVDs




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