Stop errors + Crashes shortly after boot


  1. Aminr
    Posts : 7
    Windows 7 Home Premium x64
       New #1

    Stop errors + Crashes shortly after boot


    Hey everyone, for a while now I've been getting a lot of BSODS and random crashes shortly after startup and i don't know what is causing them.The problem does not seem to occur in safe mode.

    Computer specs:
    -Intelо Core™ i7-720QM Processor (1.6GHz, 6MB L3 Cache)
    -8GB RAM 1066MHz DDR3 (2 DIMM)
    -640GB HDD 5200RPM
    -ATI Mobility Radeon™ HD 5650 graphics with 1024MB DDR3 dedicated graphics
    -Microsoftо Windowsо 7 Home Premium 64-bit-OEM
    -Directx 11

    - What is the age of system (hardware)?: Approximately 2 years
    - What is the age of OS installation:Approximately 2 years

    I have uploaded my mini dump files but had problems obtaining the performance report:"The system cannot find the path specified"

    Thanks
      My Computer
    Quote Quote

  3. jcgriff2
    Posts : 845
    Windows 7 - Vista
       New #2

    Hi -

    Update Bluetooth VcommMgr Driver - known problems in Windows 7. Remoce Daemon Tools/ Alcohol 120 -
    Code:
    VcommMgr.sys        Mon Mar 05 07:17:48 2007 (45EC0A6C)
sptd.sys            Wed Apr 07 21:29:00 2010 (4BBD315C)
    http://sysnative.com/drivers/driver.php?id=VcommMgr.sys
    http://sysnative.com/drivers/driver.php?id=sptd.sys

    See if Driver Verifier flags any 3rd party drivers - http://sysnative.com/forums/showthre...wfull=1#post87

    Regards. . .

    jcgriff2


    `

    BSOD SUMMARY

    Code:
    
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\041812-35131-01.dmp]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Apr 18 04:59:39.073 2012 (GMT-4)
System Uptime: 0 days 0:25:20.216
BugCheck 3B, {c0000005, fffff80002e77905, fffff8800a71d620, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  AvastSvc.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExpInterlockedPopEntrySListFault16+0
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02e77905 fffff880`0a71d620 00000000`00000000
BiosVersion = F.23
BiosReleaseDate = 10/21/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
MaxSpeed:     1600
CurrentSpeed: 1596
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\042112-26083-01.dmp]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Apr 21 00:46:33.029 2012 (GMT-4)
System Uptime: 0 days 0:02:17.621
BugCheck D1, {0, 2, 0, fffffa800a4a7480}
Probably caused by : WinUSB.sys ( WinUSB!WinUSB_SubmitWrite+291 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  vcsFPService.e
FAILURE_BUCKET_ID:  X64_0xD1_WinUSB!WinUSB_SubmitWrite+291
Bugcheck code 000000D1
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffffa80`0a4a7480
BiosVersion = F.23
BiosReleaseDate = 10/21/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
MaxSpeed:     1600
CurrentSpeed: 1596
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\042112-40123-01.dmp]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Apr 21 06:28:06.440 2012 (GMT-4)
System Uptime: 0 days 5:18:27.626
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = F.23
BiosReleaseDate = 10/21/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
MaxSpeed:     1600
CurrentSpeed: 1596
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\042812-37892-01.dmp]
Built by: 7600.16973.amd64fre.win7_gdr.120305-1504
Debug session time: Sat Apr 28 09:30:10.681 2012 (GMT-4)
System Uptime: 0 days 11:01:28.868
BugCheck 3B, {c0000046, fffff80002eef8f8, fffff88009d10110, 0}
*** WARNING: Unable to verify timestamp for VcommMgr.sys
*** ERROR: Module load completed but symbols could not be loaded for VcommMgr.sys
Probably caused by : VcommMgr.sys ( VcommMgr+6dfe )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  BlueSoleil.exe
FAILURE_BUCKET_ID:  X64_0x3B_VcommMgr+6dfe
Bugcheck code 0000003B
Arguments 00000000`c0000046 fffff800`02eef8f8 fffff880`09d10110 00000000`00000000
BiosVersion = F.23
BiosReleaseDate = 10/21/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
MaxSpeed:     1600
CurrentSpeed: 1596
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\043012-37986-01.dmp]
Built by: 7600.16973.amd64fre.win7_gdr.120305-1504
Debug session time: Mon Apr 30 05:09:34.612 2012 (GMT-4)
System Uptime: 0 days 0:05:20.768
BugCheck D1, {0, 2, 8, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
PROCESS_NAME:  System
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_NULL_IP_nt!KiPageFault+260
Bugcheck code 000000D1
Arguments 00000000`00000000 00000000`00000002 00000000`00000008 00000000`00000000
BiosVersion = F.23
BiosReleaseDate = 10/21/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
MaxSpeed:     1600
CurrentSpeed: 1596
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\050712-25849-01.dmp]
Built by: 7600.16973.amd64fre.win7_gdr.120305-1504
Debug session time: Mon May  7 03:24:54.168 2012 (GMT-4)
System Uptime: 0 days 0:20:45.354
BugCheck 1000007E, {ffffffffc0000005, fffff880051c8cf7, fffff880023c46a8, fffff880023c3f10}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+2b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+2b
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff880`051c8cf7 fffff880`023c46a8 fffff880`023c3f10
BiosVersion = F.23
BiosReleaseDate = 10/21/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
MaxSpeed:     1600
CurrentSpeed: 1596
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\050712-26488-01.dmp]
Built by: 7600.16973.amd64fre.win7_gdr.120305-1504
Debug session time: Mon May  7 03:26:50.422 2012 (GMT-4)
System Uptime: 0 days 0:01:26.608
BugCheck A, {fffff98003868180, 2, 0, fffff80002e8a6ba}
Probably caused by : NETIO.SYS ( NETIO!WfpSysTimerQueuePassiveCallback+b6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  AvastSvc.exe
FAILURE_BUCKET_ID:  X64_0xA_NETIO!WfpSysTimerQueuePassiveCallback+b6
Bugcheck code 0000000A
Arguments fffff980`03868180 00000000`00000002 00000000`00000000 fffff800`02e8a6ba
BiosVersion = F.23
BiosReleaseDate = 10/21/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
MaxSpeed:     1600
CurrentSpeed: 1596
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\050812-24398-01.dmp]
Built by: 7600.16973.amd64fre.win7_gdr.120305-1504
Debug session time: Tue May  8 03:13:09.185 2012 (GMT-4)
System Uptime: 0 days 0:16:51.371
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : sptd.sys ( sptd+45c7e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_sptd+45c7e
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = F.23
BiosReleaseDate = 10/21/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
MaxSpeed:     1600
CurrentSpeed: 1596
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\050912-30232-01.dmp]
Built by: 7600.16973.amd64fre.win7_gdr.120305-1504
Debug session time: Wed May  9 02:36:26.578 2012 (GMT-4)
System Uptime: 0 days 0:04:26.170
BugCheck A, {fffffa000bb3c3f0, 2, 0, fffff80002f88f0f}
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+23f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!MiIdentifyPfn+23f
Bugcheck code 0000000A
Arguments fffffa00`0bb3c3f0 00000000`00000002 00000000`00000000 fffff800`02f88f0f
BiosVersion = F.23
BiosReleaseDate = 10/21/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
MaxSpeed:     1600
CurrentSpeed: 1596
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\051212-28860-01.dmp]
Built by: 7600.16973.amd64fre.win7_gdr.120305-1504
Debug session time: Fri May 11 21:20:50.266 2012 (GMT-4)
System Uptime: 0 days 0:01:27.452
BugCheck 1, {77b4f81a, 0, ffffffff, fffff880097c0ca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0x1_nt!KiSystemServiceExit+245
Bugcheck code 00000001
Arguments 00000000`77b4f81a 00000000`00000000 00000000`ffffffff fffff880`097c0ca0
BiosVersion = F.23
BiosReleaseDate = 10/21/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
MaxSpeed:     1600
CurrentSpeed: 1596
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\052512-65941-01.dmp]
Built by: 7600.16988.amd64fre.win7_gdr.120401-1505
Debug session time: Fri May 25 03:41:56.527 2012 (GMT-4)
System Uptime: 0 days 0:05:42.119
BugCheck 1A, {5002, fffff70001080000, b38, b0000b3afffffffe}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2929c )
BUGCHECK_STR:  0x1a_5002
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  HPHC_Service.e
FAILURE_BUCKET_ID:  X64_0x1a_5002_nt!_??_::FNODOBFM::_string_+2929c
Bugcheck code 0000001A
Arguments 00000000`00005002 fffff700`01080000 00000000`00000b38 b0000b3a`fffffffe
BiosVersion = F.23
BiosReleaseDate = 10/21/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
MaxSpeed:     1600
CurrentSpeed: 1596
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\052512-67283-01.dmp]
Built by: 7600.16988.amd64fre.win7_gdr.120401-1505
Debug session time: Fri May 25 03:35:17.797 2012 (GMT-4)
System Uptime: 0 days 0:05:32.389
BugCheck 1A, {403, fffff6800000b5b0, 95c00001aa5e1867, fffff6c00000b5b0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+31a72 )
BUGCHECK_STR:  0x1a_403
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  AvastSvc.exe
FAILURE_BUCKET_ID:  X64_0x1a_403_nt!_??_::FNODOBFM::_string_+31a72
Bugcheck code 0000001A
Arguments 00000000`00000403 fffff680`0000b5b0 95c00001`aa5e1867 fffff6c0`0000b5b0
BiosVersion = F.23
BiosReleaseDate = 10/21/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
MaxSpeed:     1600
CurrentSpeed: 1596
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\052512-75052-01.dmp]
Built by: 7600.16988.amd64fre.win7_gdr.120401-1505
Debug session time: Fri May 25 03:28:42.377 2012 (GMT-4)
System Uptime: 0 days 0:05:49.969
BugCheck 1A, {5003, fffff70001080000, 8896, 6000c8980001113c}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+292b1 )
BUGCHECK_STR:  0x1a_5003
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+292b1
Bugcheck code 0000001A
Arguments 00000000`00005003 fffff700`01080000 00000000`00008896 6000c898`0001113c
BiosVersion = F.23
BiosReleaseDate = 10/21/2010
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
MaxSpeed:     1600
CurrentSpeed: 1596
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``


	    
             
       J. C. Griffith, Microsoft MVP (jcgriff2)   
             
           https://mvp.support.microsoft.com/profile/Griffith   

           www.sysnative.com
             
           www.jcgriff2.com 


ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
      My Computer
    Quote Quote

  4. Aminr
    Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       New #3

    Ran into a problem:
    I could not find Bluetooth VcommMgr Drivers and i can't uninstall it due to "The windows installer service could not be accessed"

    -Uninstalled daemon tools


    There was a stop error after running driver verifier. These are the mini dump files after the stop error

    *I ran system restore but the latest restore point was 6 days ago, just stating incase this corrupts results
      My Computer
    Quote Quote

  6. Aminr
    Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       New #4

    ^ Bump
      My Computer
    Quote Quote

  7. writhziden
    Posts : 11,269
    Windows 7 Home Premium 64 Bit
       New #5

    You did have one crash since the previous one. It points to a graphics card driver issue. Try other driver versions starting with 11.9 and going up to 12.4. There have been some problems on some systems with the 12.x drivers, so that is why I recommend starting with 11.9 first.
    1. Download the drivers you want for your display card(s)
    2. Click Start Menu
    3. Click Control Panel
    4. Click Uninstall a program
    5. For AMD:
      • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
      • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
        1. Click Start Menu
        2. Right Click My Computer/Computer
        3. Click Manage
        4. Click Device Manager from the list on the left
        5. Expand Display adapters
        6. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK


          Alternatively:
          1. Login as an adminstrative user
          2. Click Start Menu
          3. Click Control Panel
          4. Click Hardware and Sound
          5. Click Device Manager (the last link under Devices and Printers)
          6. Expand Display adapters
          7. Do the following for each adapter (in case you have multiple display cards)
            • Right click the adapter
            • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
            • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    6. Restart your computer after uninstalling drivers for all display cards
    7. Install the driver you selected for the display cards once Windows starts
      My Computer
    Quote Quote

 

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