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Windows 7: x64 Enterprise restarts overnight

26 May 2012   #1
astertian

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
x64 Enterprise restarts overnight

Hello,

I've been experiencing overnight restarts with increasing frequency. Here are my system details:

- x64
- Came with Windows Vista installed; I then installed windows 7 myself
- The hardware is a ~2.5 years old
- I don't remember when I installed Windows 7, but not recently

I don't know if this is related, but I also have been experiencing a problem in which everything on my screen seems to freeze except the mouse. After a minute or two, the mouse usually freezes too and I have to restart the computer. Like the overnight restarts, the frequency of this problem also seems to have increased recently.

Thanks!


My System SpecsSystem Spec
.
26 May 2012   #2
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

Can I ask how you obtained your copy of Windows 7 Enterprise? As I understand it, the Enterprise version is not available through retail or OEM channels.

Windows 7 editions - Wikipedia, the free encyclopedia

If there is doubt as to its authenticity, that could go some way to explain your current problems.
My System SpecsSystem Spec
26 May 2012   #3
astertian

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

No, the copy is definitely legit-- it's from the university where I work.
My System SpecsSystem Spec
.

26 May 2012   #4
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Unfortunately, I'm no BSOD analyst, but all being well, one of our BSOD experts will be along shortly.

If not, I'll ask for some extra help for you.
My System SpecsSystem Spec
26 May 2012   #5
astertian

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Awesome! Thanks!
My System SpecsSystem Spec
26 May 2012   #6
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Your files are being analyzed so you should get a diagnosis before too long.
My System SpecsSystem Spec
26 May 2012   #7
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:
cfp.exe	c:\program files\comodo\comodo internet security\cfp.exe	1284	8	2048	9216	5/24/2012 4:32 PM	5.10.31649.2253	9.13 MB (9,569,096 bytes)	6/1/2010 7:00 PM
msmpeng.exe	c:\program files\microsoft security client\msmpeng.exe	1160	8	200	1380	5/24/2012 4:31 PM	4.0.1526.0	12.30 KB (12,600 bytes)	3/26/2012 6:49 PM
You only need one of the above unless you have disabled the realtime protection of Comodo Ineternet Security and are using the firewall by itself.


The following drivers are out of date and should be updated:
Code:
mdmxsdk	fffff880`08000000	fffff880`08004280	Mon Jun 19 15:27:26 2006 (449716be)	00010210		mdmxsdk.sys
tvtfilter	fffff880`021c2000	fffff880`021d1000	Tue Oct 17 13:22:42 2006 (45352d82)	00016399		tvtfilter.sys
Tppwr64v	fffff880`043d2000	fffff880`043d8000	Wed Oct 18 02:40:21 2006 (4535e875)	000114d0		Tppwr64v.sys
DLARTL_E	fffff880`01864000	fffff880`0186be00	Thu Feb 08 21:04:36 2007 (45cbf2d4)	0000f63e		DLARTL_E.SYS
DLACDBHE	fffff880`040d7000	fffff880`040d9300	Thu Feb 08 21:05:10 2007 (45cbf2f6)	0000b1ac		DLACDBHE.SYS
DRVEDDM	fffff880`021d1000	fffff880`021ded80	Fri Feb 09 13:34:03 2007 (45ccdabb)	0000fdcf		DRVEDDM.SYS
DRVECDB	fffff880`01200000	fffff880`0121c960	Mon Mar 12 03:25:09 2007 (45f51c75)	0002ad37		DRVECDB.SYS
DLAIFS_E	fffff880`02000000	fffff880`02021200	Mon Jun 18 17:25:21 2007 (46771461)	00027408		DLAIFS_E.SYS
DLAPoolE	fffff880`02029000	fffff880`0202bb80	Mon Jun 18 17:25:52 2007 (46771480)	00008b19		DLAPoolE.SYS
DLAUDF_E	fffff880`02080000	fffff880`020a1680	Mon Jun 18 17:26:15 2007 (46771497)	0002f684		DLAUDF_E.SYS
DLAUDFAE	fffff880`02060000	fffff880`0207f680	Mon Jun 18 17:26:36 2007 (467714ac)	0002678c		DLAUDFAE.SYS
DLABOIOE	fffff880`02057000	fffff880`0205f900	Mon Jun 18 17:26:38 2007 (467714ae)	00018b2f		DLABOIOE.SYS
DLABMFSE	fffff880`0204d000	fffff880`02056180	Mon Jun 18 17:26:42 2007 (467714b2)	000196b3		DLABMFSE.SYS
DLAOPIOE	fffff880`02022000	fffff880`02028c00	Mon Jun 18 17:27:20 2007 (467714d8)	000142ae		DLAOPIOE.SYS
DLADResE	fffff880`021df000	fffff880`021dfd80	Mon Jun 18 17:27:48 2007 (467714f4)	00004340		DLADResE.SYS
rimspx64	fffff880`04c00000	fffff880`04c17000	Thu Jul 26 05:33:52 2007 (46a886a0)	0001c6db		rimspx64.sys
rixdpx64	fffff880`02f40000	fffff880`02f97000	Fri Jul 27 04:45:50 2007 (46a9ccde)	0000fbda		rixdpx64.sys
xaudio64	fffff880`057f7000	fffff880`057ff000	Thu Oct 18 16:37:08 2007 (4717e014)	0000f8eb		xaudio64.sys
rimmpx64	fffff880`051e4000	fffff880`051f9000	Wed Feb 20 18:24:19 2008 (47bcd2c3)	00018087		rimmpx64.sys
CAX_CNXT	fffff880`0a4f4000	fffff880`0a5bf000	Tue Mar 25 17:45:42 2008 (47e98ea6)	000be341		CAX_CNXT.sys
CAXHWAZL	fffff880`0a16b000	fffff880`0a1be000	Tue Mar 25 17:47:04 2008 (47e98ef8)	00051491		CAXHWAZL.sys
CAX_DPV	fffff880`0a22e000	fffff880`0a3a2000	Tue Mar 25 17:51:10 2008 (47e98fee)	0016f018		CAX_DPV.sys
HECIx64	fffff880`04b5c000	fffff880`04b6d000	Wed Mar 26 15:12:59 2008 (47eabc5b)	00014bad		HECIx64.sys
smiifx64	fffff880`04268000	fffff880`0426f000	Mon May 12 03:01:13 2008 (48280759)	0000a640		smiifx64.sys
ApsHM64	fffff880`01b1b000	fffff880`01b25000	Thu May 29 01:08:34 2008 (483e5672)	00015653		ApsHM64.sys
Apsx64	fffff880`01b67000	fffff880`01b8b000	Thu May 29 01:08:47 2008 (483e567f)	0002cf4f		Apsx64.sys
5U875	fffff880`02169000	fffff880`0217f780	Tue Sep 02 20:27:57 2008 (48bdf62d)	0001aafb		5U875.sys
ibmpmdrv	fffff880`0587a000	fffff880`05885000	Fri Sep 26 05:30:30 2008 (48dcc7d6)	00013644		ibmpmdrv.sys
ATSwpWDF	fffff880`020c4000	fffff880`02150000	Thu Oct 02 11:41:36 2008 (48e507d0)	0008e105		ATSwpWDF.sys
PROCEXP113	fffff880`0c373000	fffff880`0c37b000	Mon Nov 03 14:19:45 2008 (490f6af1)	00008fd1		PROCEXP113.SYS
dne64x	fffff880`063d2000	fffff880`063fe000	Mon Nov 10 18:01:24 2008 (4918d964)	000359da		dne64x.sys
hardlock	fffff880`081ae000	fffff880`081fbc00	Mon Feb 02 08:34:08 2009 (49871270)	0005c226		hardlock.sys
iaNvStor	fffff880`012bf000	fffff880`01328000	Mon Feb 02 21:36:09 2009 (4987c9b9)	00058725		iaNvStor.sys
iaStor	fffff880`010b4000	fffff880`011d1000	Wed Feb 11 18:24:30 2009 (49937a4e)	00070691		iaStor.sys
netw5v64	fffff880`04c4b000	fffff880`05186000	Thu Mar 26 10:21:24 2009 (49cbab84)	00533de3		netw5v64.sys
mdmxsdk.sys
tvtfilter.sys
Tppwr64v.sys
DLARTL_E.SYS
DLACDBHE.SYS
DRVEDDM.SYS
DRVECDB.SYS
DLAIFS_E.SYS
DLAPoolE.SYS
DLAUDF_E.SYS
DLAUDFAE.SYS
DLABOIOE.SYS
DLABMFSE.SYS
DLAOPIOE.SYS
DLADResE.SYS
rimspx64.sys
rixdpx64.sys
xaudio64.sys
rimmpx64.sys
CAX_CNXT.sys
CAXHWAZL.sys
CAX_DPV.sys
HECIx64.sys
smiifx64.sys
ApsHM64.sys
Apsx64.sys
5U875.sys
ibmpmdrv.sys
ATSwpWDF.sys - USB driver related and most likely the the cause of crashes...
PROCEXP113.SYS
dne64x.sys
hardlock.sys
iaNvStor.sys
iaStor.sys
netw5v64.sys


Your crashes all point to a USB device that is preventing the computer from entering a power state. It is either preventing your system from shutting down, entering sleep/hibernate mode, or waking from sleep/hibernate mode. My guess is it is preventing a sleep/hibernate sequence since you mention it happens at night.

One possible culprit is in red above; it is actually blamed directly in some of the crashes, so it is the most likely cause.

If you use the Swipe Fingerprint Sensor USB Driver AuthenTec, Inc., see if there is an updated driver for the device. Otherwise, remove the driver. To properly remove the driver, use the following steps:
  1. Click Start Menu
  2. Right Click My Computer/Computer
  3. Click Manage
  4. Click Device Manager from the list on the left
  5. Find the device you are trying to uninstall by expanding the appropriate set of devices
  6. Right click the device
  7. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  8. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  9. Restart your computer.

Alternatively:
  1. Login as an adminstrative user.
  2. Click Start Menu
  3. Click Control Panel
  4. Click Hardware and Sound
  5. Click Device Manager (the last link under Devices and Printers)
  6. Find the device you are trying to uninstall by expanding the appropriate set of devices
  7. Right click the device
  8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  10. Restart your computer.

You may need Device Manager : Hidden Devices to find the device and remove it.
My System SpecsSystem Spec
26 May 2012   #8
carwiz

Windows 7 Pro-x64
 
 

In addition to what Mike (Writhziden) compiled, You should know that you have a SAS (SuperAV) utility driver attempting to run. It looks like you may have tried various AV packages and failed to completely un-install them or there's more than one running. Better to pick one and get rid of all the rest. Multiple AVs will cause problems.

Also, it's likely that you're running out of resources. Possibly the pagefile is too small. There are numerous apps that fail to run due to lack of resources. (Maybe too many AVs.)

And, maybe the cause of many of your troubles; Your processor is throttling! This is caused by high temperatures. Check all the venting and inspect for excessive dust inside. A weak fan(s) can cause this too. Install a temperature monitoring program and log the temps and fan speeds over a period of time. High temperatures will shorten the life of you processor.
My System SpecsSystem Spec
26 May 2012   #9
carwiz

Windows 7 Pro-x64
 
 

Here's a few more items you should investigate. These appear to be more "left overs" or wrong drivers loaded.

C:\Windows\SysWow64\drivers\Haspnt.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

C:\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications. (This could be caused by multiple AVs, Malware or system (user) wide utilities such as key changer.) Worth looking into as it it uses resources.

The Computer Browser service depends on the Server service which failed to start because of the following error:
Not enough storage is available to complete this operation. (Check memory usage, drive space and/or pagefile.)
My System SpecsSystem Spec
26 May 2012   #10
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Make sure your Windows Update does not install updates automatically at 3am
My System SpecsSystem Spec
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 x64 Enterprise restarts overnight




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