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Windows 7: BSOD When Loading Steam

26 May 2012   #1

BSOD When Loading Steam

I'm not sure steam had anything to do with the crash the computer was idle and not really being stressed. The computer and its parts are all relatively new, some parts up to a year old. All drivers are up to date, as far as im aware. I think the bsod code was something lik 0x000000124. Any idea what caused it ? Driver or hardware related?

My System SpecsSystem Spec

26 May 2012   #2

Windows 7 Ultimate x64 - Service Pack 1

Hello mattbuck.

I tried to analyze your Minidump files and your BSOD error.

To fix problem :

1. STOP with overclocking if you overclock and back all settings to default.
2. Update all your drivers. For CPU, Graphic Card, or any other drivers and etc.
3. Check your cooling. That can be problem with cooling too.
4. Keep your Windows up-to-date.
5. If that dont help (do this on your own risk) Update motherboard BIOS according to the manufacturer's instructions.

Maybe that can help.

Edit : I tried to search on this forum and the Internet and I found this : Stop 0x124 - what it means and what to try
There is all about how to fix it.
My System SpecsSystem Spec
26 May 2012   #3

Windows 7 Home Premium 64 Bit

In addition to the link given by Trinity: You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.
warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through Stop 0x124 - what it means and what to try for the crash.
My System SpecsSystem Spec


 BSOD When Loading Steam

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