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Windows 7: Computer crash after ticking sounds


26 May 2012   #1

windows 7
 
 
Computer crash after ticking sounds

Hello,

My computer has been crashing recently and i don't know why. It seems to be most frequent when i open a program quickly after logging on but it's only the case about 70% of the times.

The crashing is always in 3 steps:

- ticking sounds for about a minute where my mouse is able to move on the screne but nothing responds
- Blue screen error message which says:
"A problem has been detected and windows has been shut down to prevent damage to your computer. A process of thread crucial to system operation has unexpectedly - or been terminted. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps: chek to make sure any new hardware or software is properly installed ...
If problems continue, disable or remove any newly installed hardware. Disable eror memory option such as caching or shadowing. ...
Technical information:
*** STOP: 0x000000F4 (0x000000000000).FFFFFA80676CD)0.0xFFFFFa50610.0xFFFFF80031D815)
... Physical memory dump FAILED with status 0xC0000010.
- computer turns off

When i turn my computer on, it asks me to turn it on on safe mode or not, if i say no, sometimes it happens again (up to 2 times) sometimes no.

If anyone has any ideas as to how i could solve ths problem i would be grateful (knowing that I have no knowledge on computers, just had the idea of filming the crash so i could read the blue sceen that only comes on for a second).
Thank you


My System SpecsSystem Spec
.

26 May 2012   #2

Win 8 Release candidate 8400
 
 

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.


If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. If empty (or non existent) please look in the following folders. C:\windows (the dmp should be called memory.dmp), and C:\windows\LiveKernelReports\Watchdog.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
26 May 2012   #3
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

The clicking may be a quickly failing hard drive. As a precaution you should immediately backup all of your personal data to a separate device. Run HDD diagnostics for your brand drive. 7 Free Hard Drive Testing Software Tools
Clicking can also be caused if you have left a disk in an optical drive, but that wouldn't explain the non-response issue.
My System SpecsSystem Spec
.


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 Computer crash after ticking sounds




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