My computer has been crashing recently and i don't know why. It seems to be most frequent when i open a program quickly after logging on but it's only the case about 70% of the times.
The crashing is always in 3 steps:
- ticking sounds for about a minute where my mouse is able to move on the screne but nothing responds
- Blue screen error message which says:
"A problem has been detected and windows has been shut down to prevent damage to your computer. A process of thread crucial to system operation has unexpectedly - or been terminted. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps: chek to make sure any new hardware or software is properly installed ...
If problems continue, disable or remove any newly installed hardware. Disable eror memory option such as caching or shadowing. ...
*** STOP: 0x000000F4 (0x000000000000).FFFFFA80676CD)0.0xFFFFFa50610.0xFFFFF80031D815)
... Physical memory dump FAILED with status 0xC0000010.
- computer turns off
When i turn my computer on, it asks me to turn it on on safe mode or not, if i say no, sometimes it happens again (up to 2 times) sometimes no.
If anyone has any ideas as to how i could solve ths problem i would be grateful (knowing that I have no knowledge on computers, just had the idea of filming the crash so i could read the blue sceen that only comes on for a second).