BSOD while playing Battlefield 3, ntoskrnl.exe

cyrax1311 · 26 May 2012

I play Battlefield 3 for anywhere from 5-25 minutes and get a BSOD

I attached the minidumps.

usasma · 26 May 2012

Please provide this info for a more complete analysis: https://www.sevenforums.com/crashes-d...tructions.html

Driver Verifier is turned on and it's purpose is to cause BSOD's. Please turn it off - the BSOD's will either stop or decrease in frequency.

To do this, launch Verifier.exe
Select "Delete existing settings" and click on Finish
Reboot to complete the operation.

You have both nVidia and ATI video drivers installed - why is this? Please uninstall the one that you're not using.

We have seen numerous problems with the USB XBox controller. Please uninstall it's software and remove the device from your system. Then test to see if it stops the BSOD's.

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems. If you choose to uninstall the AMD/ATI video drivers this step may not be necessary.

Please uninstall all AMD/ATI video stuff from Control Panel...Programs...Uninstall a program
Then, download and install a fresh copy of the ATI drivers from http://www.ati.com (in the upper right corner of the page)
- Select the "Custom" installation option and don't let it install AMD OverDrive or the VISION Engine Control Center (if present)
Then use the ATI uninstall manager to uninstall the Catalyst Control Center (CCC). This is a separate issue and isn't required for the AMD OverDrive removal.

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Uninstall". Reboot for changes to take affect.

Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

Some free alternatives (I don't use them, so I can't comment on them)
KernSafe iSCSI initiator, Virtual CD/DVD-RW Emulator, Virtual Encryption Disk and Virtual CD/DVD-ROM Emulator All-in-One free software.
MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


amdxata.sys          Fri Mar 19 12:18:18 2010 (4BA3A3CA)
MpFilter.sys         Fri Mar 09 06:05:26 2012 (4F59E3F6)
PxHlpa64.sys         Tue Oct 20 14:08:42 2009 (4ADDFCAA)
dtsoftbus01.sys      Fri Jan 13 08:45:46 2012 (4F10358A)
AtiPcie.sys          Mon Aug 24 04:25:26 2009 (4A924E76)
uxpatch.sys          Mon Jul 13 01:09:18 2009 (4A5AC17E)
MijXfilt.sys         Mon Aug 29 09:50:27 2011 (4E5B9923)
CM10864.sys          Thu Aug 12 06:26:14 2010 (4C63CC46)
rsdrvx64.sys         Thu Feb 12 08:01:49 2009 (49941DBD)
nusb3xhc.sys         Tue Sep 13 03:14:43 2011 (4E6F02E3)
atikmpag.sys         Thu Apr 05 21:10:44 2012 (4F7E4294)
LGBusEnum.sys        Mon Nov 23 20:36:48 2009 (4B0B38B0)
amdiox64.sys         Thu Feb 18 10:17:53 2010 (4B7D5A21)
Rt64win7.sys         Wed Jun 23 05:10:45 2010 (4C21CF95)
hamachi.sys          Thu Feb 19 05:36:41 2009 (499D3639)
RimSerial_AMD64.sys  Wed Jul 06 19:20:01 2011 (4E14EDA1)
ASACPI.sys           Wed Jul 15 23:31:29 2009 (4A5E9F11)
atikmdag.sys         Thu Apr 05 21:48:25 2012 (4F7E4B69)
AODDriver2.sys       Tue Mar 06 04:55:00 2012 (4F55DEF4)
cmudaxp.sys          Mon Dec 19 22:23:23 2011 (4EEFFFAB)
AtihdW76.sys         Thu Feb 23 07:30:12 2012 (4F463154)
nusb3hub.sys         Tue Sep 13 03:14:40 2011 (4E6F02E0)
xusb21.sys           Wed Apr 08 10:28:44 2009 (49DCB49C)
LGVirHid.sys         Mon Nov 23 20:36:48 2009 (4B0B38B0)
NTIOLib_X64.sys      Wed Oct 20 02:45:49 2010 (4CBE901D)
msibios64_100507.sys Fri May 07 05:17:12 2010 (4BE3DA98)
nvBridge.kmd         Fri May 20 23:58:23 2011 (4DD7385F)
RimUsb_AMD64.sys     Thu Jun 23 17:26:20 2011 (4E03AF7C)
nvlddmkm.sys         Sat Oct 15 02:07:55 2011 (4E99233B)

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\052512-36785-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Fri May 25 23:16:06.366 2012 (UTC - 4:00)
System Uptime: 0 days 2:16:36.428
Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectByHandleWithTag+12f )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x50
PROCESS_NAME:  bf3.exe
FAILURE_BUCKET_ID:  X64_0x50_VRF_nt!ObReferenceObjectByHandleWithTag+12f
Bugcheck code 00000050
Arguments fffff89f`8ce628eb 00000000`00000001 fffff800`0358fcff 00000000`00000005
BiosVersion = 2001   
BiosReleaseDate = 07/08/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\052512-35381-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Fri May 25 20:58:44.574 2012 (UTC - 4:00)
System Uptime: 0 days 9:51:55.636
Probably caused by : ntkrnlmp.exe ( nt!KiIpiInterrupt+df )
BUGCHECK_STR:  0x1E_c000001d
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  bf3.exe
FAILURE_BUCKET_ID:  X64_0x1E_c000001d_VRF_BAD_IP_nt!KiIpiInterrupt+df
Bugcheck code 0000001E
Arguments ffffffff`c000001d fffff800`032da03f 00000000`0000000e fffffa80`08501700
BiosVersion = 2001   
BiosReleaseDate = 07/08/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\052212-43368-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Tue May 22 01:51:26.529 2012 (UTC - 4:00)
System Uptime: 0 days 2:32:09.590
Probably caused by : ntkrnlmp.exe ( nt!IopXxxControlFile+607 )
BUGCHECK_STR:  0xc9_302
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID:  X64_0xc9_302_VRF_nt!IopXxxControlFile+607
Bugcheck code 000000C9
Arguments 00000000`00000302 fffff800`035e7717 fffff980`14e62d30 00000000`00000001
BiosVersion = 2001   
BiosReleaseDate = 07/08/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

cyrax1311 · 27 May 2012

RESOLVED! I uninstalled Daemon Tools and BAM! BSODs are gone and they won't be missed!!

Thank you very much!!

cyrax1311 · 27 May 2012

One more thing to say. You asked why it is I have both AMD and Nvidia drivers. The reason for that is because I am using Hybrid Physx. If none of what you suggested would have worked I would have been forced to remove the Nvidia card and drivers which would have really sucked.

usasma · 27 May 2012

I'm going to have to learn more about Hybrid Physx. Can you suggest any good resources?

cyrax1311 · 27 May 2012

Nah just Google it.