BSOD random and when playin games

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  1. Posts : 10
    Windows 7 Ultimate x64
       #1

    BSOD random and when playin games


    Hello,BSOD started to occur when I installed clean version of Windows 7 x64 couple of months. I also have another HD. with windows 7 x86 installed, they obv. dont run together cos one is unpluged when other runnning but wiered thing is that BSOD happens on both HD.s(so hard discs we can exclude as a problem)
    i have also stoped updating windows after last big update cos I couldnt boot my comp after latest update(I restored from safe mode)
    i am playing a lots of online games and 90% of crashes happend when i was playin,but sometimes crash randomly.

    version of OS is full reatil installed couple of months ago
    hardwer is 2-3 years old(same configuration worked without any BSOD on my previous OS
    (vista ultimate)
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Related to kernexplorer.sys ad-aware security program from Lavasoft. I would simply remove it.
      My Computer


  3. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #3

    kk,will do that,but i think bsod started before I installed that free version of ad-aware.
    hope will help,thx
    oh and on my other HD. with 32 bit win. 7 i have no anti virus installed and bsod still occur
      My Computer


  4. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #4

    so far for last 2 weeks i had no more bsod on my 64 bit system.
    but on my 32 bit system I continue to get bsod.
    finally managed to collect report for latest crash...
    also i tred "driver verifier" as instructed but during test i got no bsod(I run it for around 12 hours with no crash,wiered right?)
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    Many of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.

    • If you are overclocking any hardware, please stop.

    • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.



    Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

    1. Download the drivers you want for your display card(s)
    2. Click Start Menu
    3. Click Control Panel
    4. Click Uninstall a program
    5. For AMD:
      • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
      • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
        1. Click Start Menu
        2. Right Click My Computer/Computer
        3. Click Manage
        4. Click Device Manager from the list on the left
        5. Expand Display adapters
        6. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK

        Alternatively:
        1. Login as an adminstrative user
        2. Click Start Menu
        3. Click Control Panel
        4. Click Hardware and Sound
        5. Click Device Manager (the last link under Devices and Printers)
        6. Expand Display adapters
        7. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    6. Restart your computer after uninstalling drivers for all display cards
    7. Install the driver you selected for the display cards once Windows starts


    Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.
      My Computer


  6. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #6

    not really sure if any errors occured while runing sfc.(run it 3 times anyway) report from last one in att.

    also i have never overclocked my components,dxdiag found no problems.
    graphic driver was up to date but i followed instructions above and reinstall it
    anyway.
      My Computer


  7. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #7

    wow,thing getting worse and worse..
    had 2 bsod in short period of time,after reinstalling graphic driver.
    here are last 2 reports..
      My Computer


  8. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #8

    running out of options here so I just run a huge windows update,will see what that does to stability...
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #9

    You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

       Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.

    • If you are overclocking any hardware, please stop.

    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.


    Remember to read closely through Stop 0x124 - what it means and what to try for the crash.
      My Computer


  10. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #10

    so far i did temp. check,looks fine by me..

    Intel Core 2 Duo E8500 @ 3.16GHz 46 °C
    Wolfdale 45nm Technology

    RAM
    8,00 GB Dual-Channel DDR2 @ 400MHz (5-5-5-18)

    Motherboard
    Gigabyte Technology Co., Ltd. EP43-DS3 (Socket 775) 41 °C

    Graphics
    SyncMaster (1920x1080@59Hz)
    ATI Radeon HD 4800 Series (ATI) 80 °C

    Hard Drives
    313GB Maxtor Maxtor 6V320F0 ATA Device (SATA) 36 °C
      My Computer


 
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