Getting BSOD's on shutdown and with Onboard sound

alt1231 · May 26, 2012

I got tired of crashing because the onboard sound driver clashes with the ati card
I've looked that up already and im not sure of a way to resolve it
I've included info of latest BSOD's.
I have been crashing when I shut down. One i looked up and it said it was a ethernet controller error, but I could have been mistaken about it.
I included a zip file as per instructions to submit BSOD's for windows forums
Any help will be appreciated

JMH · May 26, 2012

Kaspersky is a frequent cause of BSOD's.
I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

http://support.kaspersky.com/downloads/utils/kavremover10.zip

Microsoft Security Essentials - Free Antivirus for Windows

alt1231 · May 29, 2012

i uninstalled kaspersky

JMH · May 29, 2012

Let us know how you go.

alt1231 · May 30, 2012

Session "Homegroup Log" failed to start with the following error: 0xC0000035
the above is newest error
the onboard sound im just gonna leave disabled till i get a soundcard

JMH · May 30, 2012

Submit any further DMP's for analysis.

alt1231 · May 31, 2012

heres a new a updated upload
still have the homegroup error

writhziden · Jun 2, 2012

Crashes primarily indicate hardware. Run some hardware checks.

If you are overclocking any hardware, please stop.
Monitor temperatures during the following tests.

Use the following programs to monitor the temperatures.
- Real Temp is a good CPU temperature monitor.
- Speccy - System Information - Free Download will monitor all hardware temperatures.
- HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
- Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). The goal is to get a steady temperature, find out if the GPU is overheating, or to see if there are any artifacts present in the test itself: look for strange pixelated patterns on the screen or colors that do not look like they belong. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.
- Run http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.
- Follow the steps for doing CPU stress test using IntelBurnTest
Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

Warning

Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: The steps that follow can void your warranty!!!

For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
1. Shut down and turn off your computer.
2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.

alt1231 · Jun 5, 2012

nope none of those just typical windows errors
i did find a bad memory stick though and removed it

writhziden · Jun 5, 2012

Good job!

Getting BSOD's on shutdown and with Onboard sound

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