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Windows 7: BSOD playing Dota 2 error 0x0000007e and 0x1000007e


27 May 2012   #1

Windows 7
 
 
BSOD playing Dota 2 error 0x0000007e and 0x1000007e

Recently, within the past couple of weeks, I have been getting the BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
error 0x1000007e

(I recently got the error 0x0000007e as well)

In one instance I got the BSOD for
PROCESS_HAS_LOCKED_PAGES 0x00000076

but the BSOD I am having issues with is the first one.

This only occurs when I play games, mainly, Dota 2 on steam.


System Specs:
- Dell Inspiron N7010
- Windows 7 Home Premium (My Original OS)
- x64 (64-bit)
- Full Retail
- Hardware is 1 year and 4 months old, since I bought the laptop
- OS installation is also 1 year and 4 months old, haven't changed it at all since purchase.

Graphics drivers are up to date (as far as I know)
Using Nod32 Antivirus

My System SpecsSystem Spec
.

27 May 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

No DMP'S included.
Please try this way....

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.


If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. If empty (or non existent) please look in the following folders. C:\windows (the dmp should be called memory.dmp), and C:\windows\LiveKernelReports\Watchdog.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.

* Reboot if changes have been made.
My System SpecsSystem Spec
27 May 2012   #3

Windows 7
 
 
I did include DMP

The DMP's are located inside the Windows_NT6_BSOD_jcgriff2 folder, within the zip file.
My System SpecsSystem Spec
.


27 May 2012   #4

Windows 7
 
 

If you cant find them, heres a copy of my minidumps that I took from the windows folder.
My System SpecsSystem Spec
27 May 2012   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cmatt View Post
If you cant find them, heres a copy of my minidumps that I took from the windows folder.

These crashes were related to stdriver64.sys stdriver.sys from NCH Software. I would remove it to test


I would also remove this driver Related to MarvinBus.sys Marvin/MarvinPro Bus Enumerator from Pinnacle Systems..
My System SpecsSystem Spec
27 May 2012   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

My System SpecsSystem Spec
27 May 2012   #7

Windows 7
 
 
Remove NCH Software

Alright, I completely deleted the NCH Software folder from my program files, and I also deleted the Pinnacle/MarvinBus Folder.

I will do a clean reboot, and let you know If I still get the BSOD. Thank you alot.
My System SpecsSystem Spec
27 May 2012   #8

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cmatt View Post
Alright, I completely deleted the NCH Software folder from my program files, and I also deleted the Pinnacle/MarvinBus Folder.

I will do a clean reboot, and let you know If I still get the BSOD. Thank you alot.
Good job and good luck. Let us know if you need help.

Ken
My System SpecsSystem Spec
27 May 2012   #9

Windows 7
 
 

Alright, so the problem was not fixed. I had no problems last night, or at all today, until about an hour ago. I received the same BSOD stdriver64.sys

Even though that folder and all of its files were completely deleted.

I attached the most recent minidump. Please advise.
My System SpecsSystem Spec
27 May 2012   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cmatt View Post
Alright, so the problem was not fixed. I had no problems last night, or at all today, until about an hour ago. I received the same BSOD stdriver64.sys

Even though that folder and all of its files were completely deleted.

I attached the most recent minidump. Please advise.
Related to stdriver64.sys stdriver.sys from NCH Software as before.

Related to MarvinBus.sys Marvin/MarvinPro Bus Enumerator from Pinnacle Systems. Yours is from 2005
My System SpecsSystem Spec
Reply

 BSOD playing Dota 2 error 0x0000007e and 0x1000007e




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