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#1
Daily 3b BSOD errors
Hi there! I hope this will be a new subject! Well, I have a Dell XPS 15 laptop and, less than 3 months after being unpacked, it started with this daily BSOD crash, turning itself off after some 30 minutes of use or less. If I turn it on again, I can use it for hours with no BSODs. When I run the pre-boot diagnostics from Dell, it shows the 2000-0152 error code. It has something to do with the Blu-ray drive, but as you can see, it is not what the daily crash dumps tells:
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Dump File : 052912-19796-01.dmp
Crash Time : 29/05/2012 17:52:12
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`0074bd0c
Parameter 3 : fffff880`0a8fb070
Parameter 4 : 00000000`00000000
Caused By Driver : cdd.dll
Caused By Address : cdd.dll+bd0c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f140
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052912-19796-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262.144
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Dump File : 052812-26457-01.dmp
Crash Time : 28/05/2012 18:15:25
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff960`00186d30
Parameter 3 : 00000000`00000001
Parameter 4 : 00000000`7a849600
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+c6d30
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f140
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052812-26457-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262.144
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Dump File : 052712-21684-01.dmp
Crash Time : 27/05/2012 18:03:21
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`001440b2
Parameter 3 : fffff880`057e9f80
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+c40b2
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f140
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052712-21684-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262.144
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Dump File : 052712-22027-01.dmp
Crash Time : 27/05/2012 09:40:31
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`0cf67a98
Parameter 3 : fffff880`0cf672f0
Parameter 4 : fffff800`02dc8617
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+5a78
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f140
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052712-22027-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262.144
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Dump File : 052612-29062-01.dmp
Crash Time : 26/05/2012 07:54:46
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`002952c7
Parameter 3 : fffff880`0ca3da30
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+2052c7
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f140
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052612-29062-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262.144
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Dump File : 052512-30794-01.dmp
Crash Time : 25/05/2012 20:39:00
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`00257d14
Parameter 3 : fffff880`0bff3e40
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+1f7d14
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f140
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052512-30794-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262.144
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I'd really aprecciate any help and sorry for my bad English.