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Windows 7: My computer keeps turning off with a blue screen

28 May 2012   #1
DAVIDG3794

windows 7 32bit
 
 
My computer keeps turning off with a blue screen

i came back from a party and turned on my computer. went on youtube and after 5min i got a blue screen. i have attached the errors


My System SpecsSystem Spec
.
28 May 2012   #2
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Please fill out your system specs. Read the link in my signature for instructions. We can't help unless we know what hardware you are using.

My apologies. That information no longer exists, apparently. I'll find the instructions and post an updated link.

*edit* I updated my signature link - this will take you directly to your system specs, where you can update your information.
My System SpecsSystem Spec
29 May 2012   #3
DAVIDG3794

windows 7 32bit
 
 
message error that came up after i went into Safe Mode with Networking

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 831C2487
BCP3: 9EBEC754
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052912-33828-01.dmp
C:\Users\David\AppData\Local\Temp\WER-82390-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
_________________________________________________________________________

i have attached the errors already that came up yesterday from the files that help describe the problem
My System SpecsSystem Spec
.

29 May 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

It is difficult to find patterns with only one .dmp file. Your .dmp file is inconclusive. If you have had more than one, please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide the full crash reports. If you have only had one, we will have to wait until you have more to determine the cause.
My System SpecsSystem Spec
29 May 2012   #5
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

To facilitate another crash and dump file, please go out partying again.
My System SpecsSystem Spec
29 May 2012   #6
DAVIDG3794

windows 7 32bit
 
 
bsod coming soon

hey thanks for the support.i can get a dump file everytime i boot up regularly. right now the only way to use my computer is in Safe Mode with Networking. everytime i boot up regular it shuts down after 5min and get the BSOD...i will get you guys the bsod info as soon as the jcgriff2 thing is done...thx again for the support guys & i am just thinking about starting a fresh copy of windows on my hdd will that help?
My System SpecsSystem Spec
29 May 2012   #7
DAVIDG3794

windows 7 32bit
 
 
Windows_NT6_BSOD_v3.03_jcgriff2 taking too long

Windows_NT6_BSOD_v3.03_jcgriff2...this was taking too long (past 40min) so i canceled it. i've attached all the dmp files
My System SpecsSystem Spec
29 May 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

Your crashes indicate possible malware/viruses. Something has corrupted Microsoft Security Essentials. First, go through steps 1. and 2. in Troubleshooting Windows 7 Failure to Boot.

Post back when that is complete. Also, post the results of those two steps.


Your Netgear Neutral Wireless Solution and Intel PRO/100 Adapter NDIS 5.1 drivers were also out of date. Please update those drivers once you are able to get Windows running again.
My System SpecsSystem Spec
30 May 2012   #9
DAVIDG3794

windows 7 32bit
 
 
malwarebytes results

Malwarebytes Anti-Malware (Trial) 1.61.0.1400
Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Database version: v2012.05.30.04

Windows 7 Service Pack 1 x86 NTFS (Safe Mode/Networking)
Internet Explorer 9.0.8112.16421
David :: DAVID-PC [administrator]

Protection: Disabled

5/30/2012 9:55:21 AM
mbam-log-2012-05-30 (09-55-21).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 260323
Time elapsed: 8 minute(s), 49 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 7
C:\Users\John\Downloads\DownloadSetup (1).exe (Affiliate.Downloader) -> Quarantined and deleted successfully.
C:\Users\John\Downloads\DownloadSetup (2).exe (Affiliate.Downloader) -> Quarantined and deleted successfully.
C:\Users\John\Downloads\DownloadSetup.exe (Affiliate.Downloader) -> Quarantined and deleted successfully.
C:\Users\John\Downloads\PageRage.exe (PUP.BundleInstaller.OI) -> Quarantined and deleted successfully.
C:\Users\John\Downloads\XvidSetup.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Users\John\Local Settings\Temporary Internet Files\Content.IE5\42CZIYCA\PageRage.exe (PUP.BundleInstaller.OI) -> Quarantined and deleted successfully.
C:\Users\Paco\Local Settings\Temporary Internet Files\Content.IE5\LJSUHX2B\SoftonicDownloader_for_aim.exe (PUP.ToolbarDownloader) -> Quarantined and deleted successfully.

(end)

thats what i got and for the module protection i cant use it in safe mode. as well as for step 2 i cannot use the program in safe mode so i couldnt do the full scan
My System SpecsSystem Spec
30 May 2012   #10
writhziden

Windows 7 Home Premium 64 Bit
 
 

Step 2 is not supposed to run in Safe Mode or Normal Mode. It runs outside of Windows when the computer first boots. I still recommend that step given that Malwarebytes found some items, especially since Malwarebytes is not as effective in Safe Mode as it is in Normal Mode.

Windows Defender Offline is not the same as Windows Defender. As karlsnooks has said to many users, the name chosen by Microsoft for that program is most unfortunate and confusing to users who are unfamiliar with the program...


Further reading:

Windows Defender Offline
My System SpecsSystem Spec
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 My computer keeps turning off with a blue screen




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