Help computer reboots,, no dmp file is created,


  1. Posts : 30
    WINDOWS 7 64 BIT
       #1

    Help computer reboots,, no dmp file is created,


    Every few days , (could be 4. or 5 days) my computer rebooted by itself and I get a error code 41 kernel power, the system rebooted with properly shuttiong down. A dump file is not bering created. This started in beginning of may. Until then this never happened. This happened when windows is in low use or idle. Microsoft took control of my computer and could not find why it happens Again I am not getting a dump file to check. what can this be.

    hard drive tesr--wiith Hdd reginator and check disk no problems
    memory test no problem
    cpu test by intel softeware diagnostic tool no problem and cpu is cool
    test with asus al suitee and cpu temp is 32c and system temp is 31c
    virus check with kaspersky and no virus

    windows 7 64 bit
    malibastes free software
    superanitspyware free software
    kaspersky internet security
    i7 processor, asus motherboard,
    2 teribite hard drives,850 corsair watt power supply
    h50 cpu cooler, 12 gig 1600 speed balastic memory,
    evga gtx460 1gb exhaust ddr 5 memory
    creative xfi extreme gaamer sound card
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file here.
      My Computer


 

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