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Windows 7: BSOD while PC was idling (BCCode 116)

29 May 2012   #1

Windows 7 Home Premium 64-bit SP1
 
 
BSOD while PC was idling (BCCode 116)

Didn't think it'd be long before this rubbish started happening again...

So after upgrading my PC (apart from the graphics card) all was well until today, a good 2 weeks after doing so, I suddenly get a BSOD after I thought everything was fixed. Codes and stuff attached, system spec in my profile. I made sure to update all my chipst/USB/etc drivers the second I put the PC together.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800B1E5130
BCP2: FFFFF880042FF768
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I did notice that somehow my Catalyst Control Center somehow updated itself to 12.4 from 12.3 ...don't know if that has anything to do with it. Also it's been unnaturally warm for England...GPU is cacking itself at around 53 degrees C, dunno if that's bad or normal?

My System SpecsSystem Spec
.

29 May 2012   #2

Win 8 Release candidate 8400
 
 

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps CPUID - System & hardware benchmark, monitoring, reporting
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
29 May 2012   #3

Windows 7 Home Premium 64-bit SP1
 
 

I stressed my GPU - nothing happened. So I'm assuming it's that damn crappy software AMD likes to keep churning out...again.
My System SpecsSystem Spec
.


29 May 2012   #4

Win 8 Release candidate 8400
 
 

Distinctly possible. BCC116 is often heat, power, vid card,etc.
My System SpecsSystem Spec
30 May 2012   #5

Windows 7 Home Premium 64-bit SP1
 
 

I stuck an extra case fan in my PC just in case it's the heat of it, and made sure everything was firmly plugged in on the graphics card. As I have a 750w PSU I don't think it's the power, but I did notice the fan really seemed to be having a hard time before the PC rebooted - does the graphics driver regulate the speed of the fan?
My System SpecsSystem Spec
01 Jun 2012   #6

Windows 7 Home Premium 64 Bit
 
 

The driver typically does not regulate the fan speed. Make sure nothing is blocking the fan such as power wires, dust, etc. There is some software installed with the graphics card drivers that may regulate fan speeds, so check that. Catalyst Control Center/AMD Vision Engine Control Center are the usual names.
My System SpecsSystem Spec
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 BSOD while PC was idling (BCCode 116)





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