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Windows 7: BSOD when resuming from sleep. Bad_pool_caller

29 May 2012   #1

Windows 7 Professional X64 SP1
 
 
BSOD when resuming from sleep. Bad_pool_caller

Hello, everyone. I came across this forum while searching for a solution to my BSOD problem. Usually I can fix things myself, but this has me stumped. Your help is much appreciated.

I don't know how much of this is relevant, but I will include everything that has happened leading up to my problem.

I got a new monitor (Dell 2007wfp) and hooked it up to via VGA cable. I ordered a usb cable for it, and a DVI cable and then I went out of town for two weeks and completely unplugged all electronics including my computer. When I got back I installed the new cables, plugged everything back in, and the computer wouldn't start. The light on the PSU was flashing. I re-seated the PSU and then it came on just fine. Now every time my computer tries to resume from sleep I get a BSOD with the error "Bad_Pool_Caller".

I have included the files requested in the instructions.

Again, thanks for any help you may be able to give me.

My specs are listed on my profile.

My System SpecsSystem Spec
.

29 May 2012   #2

Win 8 Release candidate 8400
 
 

Related to hssdrv.sys Hotspot Shield Routing Driver from AnchorFree Inc. yours is 2 years old. Reinstall newest available or remove.
My System SpecsSystem Spec
29 May 2012   #3

Windows 7 Professional X64 SP1
 
 

Thanks, zigzag! I will uninstall Hotspot Shield, let my computer go to sleep again, and see if that fixes the problem. If it does I'll install the latest version and see if it happens again.

Update: After an uninstall, the problem resolved, so I re-installed, and it seems to be working fine now.

Thanks a bunch, zigzag!
My System SpecsSystem Spec
.


29 May 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Xubaru View Post
Thanks, zigzag! I will uninstall Hotspot Shield, let my computer go to sleep again, and see if that fixes the problem. If it does I'll install the latest version and see if it happens again.

Update: After an uninstall, the problem resolved, so I re-installed, and it seems to be working fine now.

Thanks a bunch, zigzag!
\


Good luck and if you feel the problem is resolved please use the red triangle and ask the thread be marked solved.
My System SpecsSystem Spec
20 Jun 2012   #5

Windows 7 Professional X64 SP1
 
 

I got the same BSOD today, and rebooted. Everything was working fine, until I went back to the computer a few hours later, and it is now off, and wont turn back on. The LED indicator on the PSU is flashing again, so I think my PSU is going bad. I will order a new one tonight and see if that takes care of the problem.

Update - I found a PSU and installed it. The computer turns on again. Time will tell if I get the BSOD.
My System SpecsSystem Spec
20 Jun 2012   #6

Windows 7 Home Premium 64 Bit
 
 

Let us know whether the problem is solved or you need more help. Best of luck!
My System SpecsSystem Spec
21 Jun 2012   #7

Windows 7 Professional X64 SP1
 
 

Just had to reboot from the same BSOD error. I will remove HotSpot Shield again, and this time leave it off my system. Any other suggestions?
My System SpecsSystem Spec
21 Jun 2012   #8

Windows 7 Professional X64 SP1
 
 

I found this on HP's website, but it says it's for Windows Vista, and I have Windows 7. Should I install this BIOS update?

M2N68-LA Motherboard BIOS Update - HP Customer Care (United States - English)
My System SpecsSystem Spec
24 Jun 2012   #9

Windows 7 Home Premium 64 Bit
 
 

Yes, you should install the BIOS update.

warning   Warning
WARNING: Never interrupt a BIOS flash; it can leave the computer unable to boot or even reach Power On Self Test (POST).
My System SpecsSystem Spec
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 BSOD when resuming from sleep. Bad_pool_caller




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