I wonder if you guys would help me figure this mystery out, about my PC giving me random BSODs. I don't remember when this started, but at the beginning was very rare, maybe once in a few months. Recently, it is happening more often - once a week, and some days couple times a day.
I did some research and performed the following:
1. Windows Update - recent
- up to date
3. Checked for viruses - Kaspersky IS (always running); Malwarebytes; Comodo Cleaning Esentials; ComboFix (bleepingcomputers) - all clean.
4. MemTest - run for almost a day - No errors
5. Chkdsk - no problems.
After that, I installed the WinDbg and tried to debug the crash dumps. It was showing that dxgmms.sys
was probably the cause. Uninstalled my graphics drivers completely, and downloaded the latest from ATI, installed and rebooted. The PC was working for a week without any sign of a BSOD. I thought that I fixed it, but suddenly, it happen again. I was just browsing the internet. Not playing games or anything like that. The debugger showed the dxgmms
as the problem again.
Followed some instructions and enabled Driver
Verifier. After a day running on it, the computer crashed again. (The last two dumps in the zip file are Driver_Verifier_Enabled dumps). Turned off the verifier and tried to debugg, but the tool is getting stuck at "Loading Symbols" and it stays for hours like that.
Downloaded the BlueScreenView and it shows that the last two dumps (verifier enabled) are caused by ntkmpla.exe and snapman.sys
The weird thing for me is, that the snapman never showed before as a problematic. So my question is, is it my CPU failing or a driver issue?
My system is custom made: MSI K9N SLI Platinum, 4GB Corsair Memory; AMD Athlon 64 X2; ATI Radeon HD5570
The system is almost 5 years old, except the ATI - 2 years old.
The original OS was XP Pro, then I did a fresh install of Retail Windows 7 Ultimate x86, 3 years ago. Never reinstalled since then. I've had a faulty HDD, an year ago, and replaced it with cloning.
I hope you guys help me with this. Attached you may find all the required reports.
Thanks in advance.