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Windows 7: display stopped and recovered, then BSOD

30 May 2012   #1
fredcoupon

Windows 7 Home Premium 64bit
 
 
display stopped and recovered, then BSOD

Windows 7 . . .
- x64
- the original installed OS on the system
- an OEM

- 3 days is the age of system (hardware)
- 3 days is the age of OS installation (never re-installed the OS)

I receive this message: "Display driver stopped responding and has recovered."

Sometime soon, I get a BSOD.

This BSOD happened when I was using Media Monkey media player, which I then uninstalled. BSOD happened two more times while I was refreshing a green-screen youtube video. The display driver error message precedes the BSOD.

Attached is the BSOD jcgriff2 folder.


My System SpecsSystem Spec
.
31 May 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

* McAfee is a frequent cause of BSOD's.
I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!

http://download.mcafee.com/products/...tches/MCPR.exe


Microsoft Security Essentials - Free Antivirus for Windows




*
Re your stop-0x116
Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps CPUID - System & hardware benchmark, monitoring, reporting
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
01 Jun 2012   #3
fredcoupon

Windows 7 Home Premium 64bit
 
 

I uninstalled McAfee and installed MSE, but that didn't solve the problem.

I'm trying some of the tests from the link you provided. The PC is currently running the Prime95 test, and then I will try Furmark and System File Checker. I will post the results later.

Thanks for the link.
My System SpecsSystem Spec
.

01 Jun 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

On behalf of JMH, you're welcome. Let us know if you need any further help or if you find the problem.
My System SpecsSystem Spec
09 Jun 2012   #5
fredcoupon

Windows 7 Home Premium 64bit
 
 

After running Prime95 for over 24 hours, I encountered no errors and stopped the test. Also, System File Checker did not find any errors. How safe is the Furmark test btw? I hesitated to use it because of possible damage to the pc.

It seems that I only get the Display driver message when something from a website is loading. The most I've observed of this is when I'm watching a youtube or google video. If I continue using the Internet by loading another video or website after receiving the message, I will get the BSOD. But if I close the application and wait a few minutes before using the Internet again, then I won't get the BSOD.
My System SpecsSystem Spec
09 Jun 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

Furmark will not damage the system as long as you watch the temperatures. Anything over 95 C on your card, and you should stop the test immediately.


Video Card - Stress Test with Furmark
My System SpecsSystem Spec
12 Jun 2012   #7
adnanm

Windows 7 Professional x64
 
 

Whats your RAM?
My System SpecsSystem Spec
12 Jun 2012   #8
fredcoupon

Windows 7 Home Premium 64bit
 
 

My RAM is 12 GB. You can see it right where I posted My System Specs at the bottom left of my posts.

When I first ran the Furmark Test, the temperature seems to have maxed at 69 C, because it wouldn't go above that after a while.
My System SpecsSystem Spec
12 Jun 2012   #9
writhziden

Windows 7 Home Premium 64 Bit
 
 

That is a good temperature. Did you see any artifacts or strange colors on the screen when FurMark ran?
My System SpecsSystem Spec
13 Jun 2012   #10
fredcoupon

Windows 7 Home Premium 64bit
 
 

None.

It seems that BSOD occurs even if I'm not trying to load a site after getting the Display driver message. Immediately after the message, as long as I'm trying to use a software that requires the use of the display adapter, like playing a video on Windows Media Player, BSOD occurs.
My System SpecsSystem Spec
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 display stopped and recovered, then BSOD




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