Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: BSOD shortly after start up, 0x0000001e

31 May 2012   #1

Windows 7 Ultimate x64
 
 
BSOD shortly after start up, 0x0000001e

Title says it all, minidump file attached.

My System SpecsSystem Spec
31 May 2012   #2

Windows 7 Home Premium 64 Bit
 
 

It is difficult to find patterns with only one .dmp file. Yours indicates Catalyst Control Center/AMD Vision Engine Control Center as a possible culprit. You can install your drivers without Catalyst.
  • You should already have the installer downloaded and installed the drivers/Catalyst software, so your drivers probably exist in C:\AMD\Support\xx-x_vista_win7_64_dd_ccc where the x's replace your version number of the driver software.
  • Uninstall all AMD software related to your graphics card by uninstalling AMD Catalyst Install Manager in Start Menu -> Control Panel -> Uninstall a program
  • Restart your computer.
  • Re-install your drivers from the C:\AMD\Support\xx-x_vista_win7_64_dd_ccc folder using a similar method to that in OPTION TWO of Drivers - Install Vista Drivers on Windows 7


If you continue to have problems after the above, please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with the full crash reports and more information.
My System SpecsSystem Spec
01 Jun 2012   #3

Windows 7 Ultimate x64
 
 

Ok I got a different BSOD now this time, "0x0000001a MEMORY_MANAGEMENT"

minidump attached
My System SpecsSystem Spec
.


01 Jun 2012   #4

Windows 7 Home Premium 64 Bit
 
 

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.


Crash indicates memory problems or driver conflicts.
  • If you are overclocking any hardware, please stop.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

  • An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
    a. Backup your system and user files
    b. Create a system restore point
    c. If you do not have a Windows 7 DVD, Create a system repair disc
    d. In Windows 7:
    • Click the Start Menu
    • Type verifier in Search programs and files (do not hit enter)
    • Right click verifier and click Run as administrator
    • Put a tick in Create custom settings (for code developers) and click next
    • Put a tick in Select individual settings from a full list and click next
    • Set up the individual settings as in the image and click next
      Attachment 214669
    • Put a tick in Select driver names from a list
    • Put a tick next to all non-Microsoft drivers.
    • Click Finish.
    • Restart your computer.

    If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

    Thanks to zigzag3143 for contributing to the Verifier steps.
    If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
    The idea with Verifier is to cause the system to crash, so do the things you normally do that cause crashes. After you have a few crashes, upload the crash reports for us to take a look and try to find patterns.

    When you are ready to disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:
    verifier /reset
    -> Restart your computer.


Again: Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.
My System SpecsSystem Spec
01 Jun 2012   #5

Windows 7 Ultimate x64
 
 

I've uploaded the msinfo32.nfo file and also minidump of the BSOD I get when having Driver Verifier enabled (I tried 3 times and each time I got the exact same error). The BSOD happens just as the system enters the Windows 7 welcome screen.
I will leave Memtest86 running for the night once I go to sleep in a few hours.
My System SpecsSystem Spec
02 Jun 2012   #6

Windows 7 Home Premium 64 Bit
 
 

In case you had not determined the cause, it is the ESL Wire Anti-Cheat software you have installed. It is probably not the cause of your crashes, but it will hinder the Verifier investigation. You can either uninstall the software or see if disabling/unchecking it in Verifier allows the system to start normally.

You can also see if getting the latest ESL Wire Anti-Cheat software helps: ESL: ESL Wire - Main - ESL Wire - Europe - ESL - The eSports League
My System SpecsSystem Spec
02 Jun 2012   #7

Windows 7 Ultimate x64
 
 

Ok so I left Memtest86 running for almost 12 hours and during that it made 20 passes. I took a pic of the final result. I guess this means my memory is damaged?

http://i50.tinypic.com/2gwcohz.jpg

The system booted without BSOD and seems to be working without problems with Driver Verifier enabled after I unticked ESLwire drivers from the list.
My System SpecsSystem Spec
02 Jun 2012   #8

Windows 7 Home Premium 64 Bit
 
 

Yes, it would indeed appear to be a memory problem. See if Verifier finds anything else conclusive by running for 24-36 hours. Otherwise, we will look closer at your RAM if you then get crashes with Verifier disabled.

To be clear: you want to keep Verifier enabled for 24-36 hours. At that time, you may disable it to see if your system is stable. If it crashes with Verifier disabled, then we will check the RAM more closely.
My System SpecsSystem Spec
04 Jun 2012   #9

Windows 7 Ultimate x64
 
 

I've been using my PC for around 24 hours with Driver Verifier enabled and haven't had a single crash so far. I ran Memtest86 again last night and this time it found 2793 errors in 11 passes.

EDIT: Interesting, I just received one BSOD during the boot process after rebooting my pc to disable Driver Verifier. After that the PC booted normally. Minidump here:
My System SpecsSystem Spec
04 Jun 2012   #10

Windows 7 Home Premium 64 Bit
 
 

Crashes indicated a network related problem. I would recommend re-installing network related drivers, audio drivers, and your antivirus software. Uninstall ESET first, then download a fresh copy, and install it again with the fresh installer.
  • How do I manually uninstall my Windows ESET security product? - ESET Knowledgebase

  • Your drivers will appear under Network adapters and Sound, video and game controllers. To fully re-install a driver, use the following steps.
    1. First, download the latest driver. Then do the next steps.
    2. Click Start Menu
    3. Right Click My Computer/Computer
    4. Click Manage
    5. Click Device Manager from the list on the left
    6. Find the device you are trying to uninstall by expanding the appropriate set of devices
    7. Right click the device
    8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
    9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    10. Restart your computer only if Windows asks you to.
    11. Install the latest driver for the device.

    Alternatively:
    1. Login as an adminstrative user.
    2. First, download the latest driver. Then do the next steps.
    3. Click Start Menu
    4. Click Control Panel
    5. Click Hardware and Sound
    6. Click Device Manager (the last link under Devices and Printers)
    7. Find the device you are trying to uninstall by expanding the appropriate set of devices
    8. Right click the device
    9. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
    10. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    11. Restart your computer only if Windows asks you to.
    12. Install the latest driver for the device.

  • Please fill in your system specs in your profile and not in a post in this thread to get help finding drivers: System Info - See Your System Specs.


Also, let's check your RAM settings.
  • Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.

    Also, go into your BIOS and post all Voltages (CPU, RAM, NB, IMC, etc.) and all RAM settings (timings, frequency, etc.)

    Thanks to Dave76 for help learning RAM Stability
My System SpecsSystem Spec
Reply

 BSOD shortly after start up, 0x0000001e





Thread Tools



Similar help and support threads for2: BSOD shortly after start up, 0x0000001e
Thread Forum
BSOD shortly after start up, Bugcheck code: 0x1E (0xFFFFFFFFC0000005, BSOD Help and Support
Solved BSOD whenever I start up, error 0x0000001E BSOD Help and Support
BSOD every start up, error 0x0000001E BSOD Help and Support
BSOD on start up, error 0x0000001E BSOD Help and Support
BSOD a little bit after start up. STOP: 0X0000001E BSOD Help and Support
BSOD shortly after start up 75% of time BSOD Help and Support
Solved Blue Screen shortly after start up General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:17 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33