Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Seemingly Random (gaming, browsing, desktop) BSOD

31 May 2012   #1
FnHope

Windows 7 Home Premium 64-bit
 
 
Seemingly Random (gaming, browsing, desktop) BSOD

Hi, this is my first time posting so I hope I've provided enough info/zipped the right stuff.

My PC has begun crashing (last few days) quite often and seemingly at random. It can crash 3 times in 15minutes or not at all in 3 hours. I used it for undemanding gaming, browsing and office apps.

It's a 2.5 year old Acer Aspire X3812 with Windows 7 Home Premium 64-bit.

I think I've zipped the BSOD Dump & System File Collection right but I wasn't able to do a System Health Report due to the error "an error occurred while attempting to generate the report" (I tried changing stuff in services but no luck).

I don't know if it's enough of the error code but the BSOD showed something like 0x0000001E.

Attachment 214518


My System SpecsSystem Spec
31 May 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

The only .dmp file was corrupted and therefore inconclusive. This could indicate hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run the short and long tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, uninstall it in device manager and see if the system performs better.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
Reply

 Seemingly Random (gaming, browsing, desktop) BSOD




Thread Tools





Similar help and support threads
Thread Forum
seemingly random bsod, more often when gaming (WoW)
I built the wife a computer she would use primarily for her facebook/pintrest nonsense as well as Sims/WoW/Diablo3 and whatever else she chooses to play. From day one she has been getting random BSODs. Sometimes weeks in between, sometimes multiple times a day. Lately it has been multiple times...
BSOD Help and Support
Random BSOD'S during gaming/browsing.
Hey, I've been experience random Blue screens of death for about a year now during gaming or just listening to music. some of them were memory related so I have replaced my ram but I still get like 2 blue screens of death a day at least. I'd be very happy if someone could figure out what's going...
BSOD Help and Support
BSOD seemingly at random, mostly when gaming
Hello! I'm at my wits end here trying to figure out what has been going on with my PC. I got a BSOD once months and months ago, only the one time, can't even remember what I was doing when it happened, as it never happened again. Then after the new SimCity shipped, I started getting them about 20...
BSOD Help and Support
BSOD at seemingly random times. Often when web browsing/playing games.
Hi, I'm new to the forums as a poster, but often find solutions here (thank you). I've been having issues with my computer for a while now, it crashes at unpredictable times. I believe the crashes started about the same time I installed my current video card. Any advice would be much appreciated.
BSOD Help and Support
BSOD while Gaming/Browsing/Afking(Desktop)
Hello, im new here, just registered so please let me know if im doing something wrong. Ok, problem is BSOD's started occuring on my machine recently and gets way too often for my taste. The PC is one i've built myself piece with piece and installed a retail copy of win 7 ultimate...
BSOD Help and Support
Seemingly random BSOD during gaming
Hi there, I've got a problem that I just can't seem to fix, so I figured it was time to ask for help. I've recently replaced my HD, RAM, and motherboard and when I play World of Warcraft, randomly the screen will lock up and eventually lead me to a BSOD. I believe I've updated all of the drivers,...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:05.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App