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Windows 7: Please help identify the faulty driver

31 May 2012   #1

Ubuntu 32 bit
 
 
Please help identify the faulty driver

Hey, I'm hoping somone might be able to help me figure out which driver is causing a seemingly random DRIVER_POWER_STATE_FAILURE BSOD on my shuttle XPC.

Also, I'd be a bit curious to find out how you go about tracking down the culprit.. do you basically just have to find the address of the fault and look through the list of drivers in the dump file? I tried to, but got a bit lost..

Windows 7 64-bit, Retail. The system and os are just a few months old.


My System SpecsSystem Spec
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31 May 2012   #2

Ubuntu 32 bit
 
 

ok, I ended up reallizing my error in how I was utilising BlueScreenView program, and after opening all the dumps, it appears to likely be graphics drivers as far as I can tell. I updated the ATI drivers yesterday, so I'll give it a while to see if I get another BSOD.
Can anyone recommend any other good programs for checking these dump files?
My System SpecsSystem Spec
01 Jun 2012   #3

Windows 7 Home Premium 64 Bit
 
 

We use WinDbg. Here are some guides on how to analyze the .dmp files using it (there is a bit of a steep learning curve):

Download and Install Debugging Tools for Windows -> Install Debugging Tools for Windows as a Standalone Component

Configuring the "Debugging Tools"

User-friendly: Analyzing your first BSoD!

BSOD Analysis - Getting Started

"How I do it" - BSOD analysis for Users


Information about the crash codes themselves:

BSOD Index

Bug Check Code Reference
My System SpecsSystem Spec
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01 Jun 2012   #4

Ubuntu 32 bit
 
 

Awesome, thank you.
My System SpecsSystem Spec
02 Jun 2012   #5

Windows 7 Home Premium 64 Bit
 
 

You're welcome. We appreciate the interest. Let us know if you want any further help with those guides. Feel free to send me a private message if you'd like to.

Also, I noted the thread is solved. Did the graphics drivers update resolve the problem, then?
My System SpecsSystem Spec
04 Jun 2012   #6

Ubuntu 32 bit
 
 

I'm not sure if the graphics driver did it as the bsods are very few and far between, I just marked it as solved cause I realised how use BlueScreenViewer.. maybe it was a mistake
My System SpecsSystem Spec
04 Jun 2012   #7

Windows 7 Home Premium 64 Bit
 
 

Only time will tell. I'll notice if you post again needing help. Otherwise, best of luck to you, and I hope you learned some valuable steps for debugging crashes.
My System SpecsSystem Spec
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 Please help identify the faulty driver




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