BSOD while playing games or view a video after 6-30 minutes

mika945 · 02 Jun 2012

OK, I've been lurking this board for 3 months searching for answer behind my BSOD. First of all, my computer did have BSOD problem since I've tried to add 2 GB of RAM on my Windows XP SP 3 on October 2011. BSOD came out after playing a game for 6-30 minutes (or game application crashed) or viewing a video (random occurence). After getting no results of all to cure BSOD, I decided to change my OS to Windows 7 and I still got this problem. I've tried to bring my CPU to service center with no luck at all.

Here, I attached my recent dump and perfmon report with it. Although a few hours before I post this thread, I cleaned earlier dumps with CCleaner. I'll be sure to attach new dump and report if another BSOD occurs. And let me know if my attached files get corrupted or cannot be read.

Attachment 214777

Attachment 214778

Oh yeah, another thing, my antivirus scanner detected BSOD & System File Collection app as a virus, so I ignored it.

So my computer spec is :

Windows 7 x86 Ultimate
Intel Core2Duo CPU E4600 @ 2.40 Ghz
2 GB RAM
NVIDIA GeForce GTX 460 SE

Thank you for all your attention :)

usasma · 02 Jun 2012

SP1 isn't installed (you only have 2 updates total), please do the following:

Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2

I have had limited success in installing updates/Service Packs when using a "clean boot". I suspect that I'm just bypassing the problem - and that it can come back to bite me in the butt later on.

Daemon Tools (and Alcohol 120% software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

Some free alternatives (I don't use them, so I can't comment on them)
KernSafe iSCSI initiator, Virtual CD/DVD-RW Emulator, Virtual Encryption Disk and Virtual CD/DVD-ROM Emulator All-in-One free software.
MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor

Update your Asus utilities and your dialup modem drivers (they date from 2007/8) from the Asus website.

The BSOD blames your nVidia video drivers. Please update them with the latest version available from World Leader in Visual Computing Technologies | NVIDIA

Also, uninstall the nVidia System Tuner utility as it dates from 2009 also.

Check (at the Asus website) for BIOS updates - but DON'T install them until it's discussed here (it's a dangerous operation).

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


amdxata.sys       Tue May 19 13:57:35 2009 (4A12F30F)
avgmfx86.sys      Fri Dec 23 07:07:02 2011 (4EF46EE6)
avgrkx86.sys      Mon Jan 30 22:10:09 2012 (4F275B91)
avgidshx.sys      Wed Apr 18 22:18:30 2012 (4F8F75F6)
avgtdix.sys       Sun Mar 18 23:52:09 2012 (4F66AD69)
avgldx86.sys      Tue Feb 21 22:56:38 2012 (4F446776)
AsIO.sys          Mon Dec 17 04:10:20 2007 (47663CFC)
VSTBS23.SYS       Wed Oct 15 20:30:15 2008 (48F68B17)
VSTDPV3.SYS       Wed Oct 15 20:32:04 2008 (48F68B84)
VSTCNXT3.SYS      Wed Oct 15 20:29:13 2008 (48F68AD9)
ASACPI.sys        Wed Jul 15 23:28:28 2009 (4A5E9E5C)
RimSerial.sys     Wed Jul 06 19:22:47 2011 (4E14EE47)
nvoclock.sys      Tue Sep 15 17:59:22 2009 (4AB00E3A)
nvlddmkm.sys      Wed Feb 29 12:59:51 2012 (4F4E6797)
RTKVHDA.sys       Tue Mar 27 04:53:56 2012 (4F718024)
avgidsshimx.sys   Fri Dec 23 07:05:01 2011 (4EF46E6D)
avgidsfilterx.sys Fri Dec 23 07:04:59 2011 (4EF46E6B)
avgidsdriverx.sys Fri Dec 23 07:04:44 2011 (4EF46E5C)
l160x86.sys       Fri Jun 19 09:14:40 2009 (4A3B8F40)

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060212-25109-01.dmp]
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sat Jun  2 05:20:25.260 2012 (UTC - 4:00)
System Uptime: 0 days 21:48:53.198
BugCheck D1, {54, 2, 0, 8f574c54}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : hardware ( nvlddmkm+359c54 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  IP_MISALIGNED_nvlddmkm.sys
Bugcheck code 000000D1
Arguments 00000054 00000002 00000000 8f574c54
BiosVersion = 0203   
BiosReleaseDate = 08/13/2007
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E4600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

mika945 · 02 Jun 2012

I've already used NVIDIA 296.10 (newest one is 301.42 but some people said that it has many bugs). Also I've performed clean install with driver sweeper when I installed 296.10 driver 2 months ago. Nvida Tuner? Do you mean Nvidia Control Panel? I've installed those just to check whether my video card is overclocked or not, because from what I read, overclocked video card could cause BSOD too.

And I've checked ASUS website, it has many things to download for. It has :
BIOS Update (2009.11.20 update)
BIOS Utilities (2008.01.11 update)
Chipset (2009.09.18)
Audio (2009.10.10)
Utilities (ATK0110 Driver 2009.12.07)

So which utilities should I download and safely install? Well, I wouldn't update BIOS yet cause I am afraid and can't afford to lose my data yet.

usasma · 02 Jun 2012

FWIW - I've seen a lot of issues with the Asus P5 series of boards. I usually recommend this:
- DO NOT use the AUTO setting for memory. Go to the RAM manufacturer's website and get the recommended settings for the RAM. Then set those settings manually in the BIOS
- one person with a 2009 BIOS has experienced success by updating the BIOS. This is dangerous and one simple mistake can easily damage your motherboard so it won't work. Be VERY, VERY CAREFUL!!!
- one person reports bad caps ( Badcaps.net - How To Identify ) in this post: [SOLVED] Bad overclock and now can't load windows 7 - Tech Support Forum

Leave the BIOS update alone for now - but keep it in mind if nothing else fixes this problem.

Install the Asus PCProbe program to see if that updates the AsIO.sys driver

Use the newest nVidia drivers (despite what other people say). You can always go back to the older drivers - but it's possible that these newer drivers can fix the error that you're seeing.

mika945 · 02 Jun 2012

Well, I'm gonna check the capacitor later thing then. And I've installed PCProbe as you told me to, and although most people have problems when using it (need to upgrade BIOS), I didn't have that problem when I installed it.

And I've got another two BSOD, so I attach my newest dump files for it.

Attachment 214920

usasma · 03 Jun 2012

PCProbe didn't fix the Asus driver problem - so please uninstall it.

The memory dumps point to hardware and DirectX - I still suspect your video.
Please run the video tests (and Prime95) listed at this link: Additional Hardware Diagnostics

These are the older drivers that need updating or removal from your system:
amdxata.sys Tue May 19 13:57:35 2009 (4A12F30F)
AsIO.sys Mon Dec 17 04:10:20 2007 (47663CFC)
VSTBS23.SYS Wed Oct 15 20:30:15 2008 (48F68B17)
VSTDPV3.SYS Wed Oct 15 20:32:04 2008 (48F68B84)
VSTCNXT3.SYS Wed Oct 15 20:29:13 2008 (48F68AD9)
nvoclock.sys Tue Sep 15 17:59:22 2009 (4AB00E3A)
l160x86.sys Fri Jun 19 09:14:40 2009 (4A3B8F40)

If you notice the first one, it will never update until you've installed SP1.
Please install SP1 immediately.

mika945 · 03 Jun 2012

I've ran video test with Furmark for half an hour and it doesn't have any problems at all. For additional report, my video card temperature peaked at 80 Celsius for 70% of the test. I haven't ran Prime95 yet, gonna do it tomorrow and I think I'm going to try newest graphic driver too tomorrow night (+7 GMT here).

About the 3 VST drivers, I cannot update it any further when I searched it on the internet.

BTW, If I had a serious problem with the newest graphic driver that I intend to use it, how to safely revert back to previous driver? Simply used rollback driver or uninstall/install with safe mode?

usasma · 03 Jun 2012

Rollback is simplests
Uninstall/install is great if you have copies of each.
Set a System Restore point also - just in case.
Make a System Repair Disc (to access System Restore if the computer won't boot). To do this, go to Start...All Programs...Maintenance...Create a System Repair Disc.

mika945 · 04 Jun 2012

Ok, I've updated my video cards driver to the newest one a few minutes ago, then tested it for playing games, all my games running each for about 5 to 10 minutes then application crashed with exception code 0xc0000005, and got another BSOD afterwards. Oh, and I've got more BSOD than usual a few hours ago when trying to download NVIDIA drivers.

I suspect my RAM is faulty and the network drivers, which sadly cannot be updated anymore, is it possible?

Here's my latest dump I've gathered... Thank you for your patience :)

Attachment 215102

usasma · 04 Jun 2012

Prime95 and MemTest86+ are for memory. Here's a page with all the free diagnostics that I recommend: Hardware Diagnostics

More to follow after I mow the lawn.......