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Windows 7: blue screen problem

02 Jun 2012   #1
Oyama

Windows 7 Ultimate x86
 
 
blue screen problem

Hello everybody. I have a blue screen problem every time I try to install adobe flash player. On a brand new installation of Windows 7 Ultimate x86, I get a blue screen related to some memory problems. I have run the memtest86+ and it didn't find anything bad to report. I have attached read the instructions and attached all you need to see what's happening. Thanks in advance for any of your help.


My System SpecsSystem Spec
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02 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Due to the age of your system, I recommend checking hardware compatibility with Windows: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads.


Problem Devices:
Code:
Mass Storage Controller	PCI\VEN_104C&DEV_803B&SUBSYS_FF001179&REV_00\4&495F778&0&22F0	The drivers for this device are not installed.
Not Available	ACPI\TOS6205\5&767B7C&0	The drivers for this device are not installed.
Texas Instruments PCIxx12 device
Toshiba BlueTooth device

The above should be installed ASAP for your hardware to function properly. I have an old Toshiba that works fine, as well, with Windows 7. Your problems may be due to the above missing drivers. You can install them from the Toshiba site: http://www.csd.toshiba.com/cgi-bin/t...t/jsp/home.jsp

You may need to use: Drivers - Install Vista Drivers on Windows 7.


All crashes caused by ESET Smart Security. What version of the software are you running? If you do not have the 2012 version, version 5, then I would recommend uninstalling the current version and then installing the latest version. If you already have the latest version, uninstall it and then download a fresh copy. Install the fresh copy. Your current installation is either out of date or corrupted. ESET Uninstall instructions may be helpful.
My System SpecsSystem Spec
03 Jun 2012   #3
Oyama

Windows 7 Ultimate x86
 
 

Thank you very much. I have done what you said and I don't have bluescreens until now. Let's hope that this was the cause of my problem. Thanks a lot again!!!
My System SpecsSystem Spec
.

04 Jun 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

You're very welcome. Monitor the system and do your normal routine for a few days, and then post back whether your problem is resolved.
My System SpecsSystem Spec
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