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Windows 7: Random BSOD Need help

11 Jun 2012   #11
anj123

Windows 7 Ultimate x64
 
 

Hi mate, im afraid that the BSOD has occurred again. its happened three times in the same day but with different errors each time. Please could you have a look at the zip file when you have time.

Attachment 216137

Thank you


My System SpecsSystem Spec
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11 Jun 2012   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

Crashes indicate Windows corruption. Do the following:
My System SpecsSystem Spec
12 Jun 2012   #13
anj123

Windows 7 Ultimate x64
 
 

Hi there writhziden i have followed all the steps you said to take. Hopefully this will have solved the BSOD. Thank you very much for helping me out. I will let you know if the BSOD has been solved but If the BSOD does however does continue i will post back. Thanks again.
My System SpecsSystem Spec
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12 Jun 2012   #14
writhziden

Windows 7 Home Premium 64 Bit
 
 

You're welcome. Thank you for keeping us updated. Look forward to finding out whether the problem was solved.
My System SpecsSystem Spec
20 Jun 2012   #15
anj123

Windows 7 Ultimate x64
 
 

Hi there writhziden the bsod has happened again. I have attached the zip file. please could you take a look when you have time and suggest what i could do. thanks

Attachment 217336
My System SpecsSystem Spec
20 Jun 2012   #16
writhziden

Windows 7 Home Premium 64 Bit
 
 

Your most recent crash was DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
  • If you are overclocking any hardware, please stop.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.


Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. Restart your computer after uninstalling drivers for all display cards
  7. Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.
My System SpecsSystem Spec
24 Jun 2012   #17
anj123

Windows 7 Ultimate x64
 
 

Hi, i have followed the steps you mentioned and then I have uploaded the SFC text file. Thanks and sorry for the late reply.

Attachment 218045
My System SpecsSystem Spec
25 Jun 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

SFC was clean. How are things going with the display card driver changing?
My System SpecsSystem Spec
25 Jun 2012   #19
anj123

Windows 7 Ultimate x64
 
 

Hi, The driver that i downloaded was the same as the one installed. So i just uninstalled the current one and installed the new one. I got a bluescreen today please could you have a look, i have attached the file. could it be that the hard drive is faulty which is causing the BSOD.

Attachment 218331

Thanks
My System SpecsSystem Spec
26 Jun 2012   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

The crash may have been caused by a corrupted install of Microsoft Security Essentials.

Also, the crash still points to memory, so if the above does not resolve it, remove one stick of RAM and see if the system runs more stable. Test the memory slots and modules as follows.
  1. Shut down and turn off your computer.
  2. Unplug all power sources to the tower (unplug the power from the outlet/surge protector or PSU).
  3. Hold down the power button for 30 seconds (for your safety and the safety of the components) to close the circuit and drain all power from components.
  4. Remove the casing.
  5. Remove all but one memory module making sure you are grounded while doing so.
  6. Replace the casing and put the remaining memory modules in a safe, static free environment.
  7. If the problem persists, repeat steps 1-4 and move the memory module to another slot (while staying grounded, of course).

Do this until all slots have been tested. If all slots fail, the memory module may be bad. Test with one of the remaining modules. Continue one module at a time in one slot at a time until you find a good module and good slot. Test remaining modules in the good slot, test good modules in other slots to find bad slots, etc.


Test by doing your normal routine in Windows for twice as long as it takes to get a crash or until you get a crash, whichever comes first. You can also test by doing the tasks that generally cause crashes.
My System SpecsSystem Spec
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