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Windows 7: Getting random BSODs excessively, memory management, win32k.sys, etc

05 Jun 2012   #11
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Good job on the 'System Specs'.

Quote:
What Anti-Virus are you using?
The vsserv.exe, is normally used by BitDefender and some other AVs. This can be caused by AV conflicts.
Have had other AVs installed previusly?
Where they completely removed by specific program removal apps?
Are you using any Acronis products?



My System SpecsSystem Spec
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06 Jun 2012   #12
BranKeye

Windows 7 Ultimate x64
 
 

I'm using BitDefender Plus 2012. Before BitDefender I had Kaspersky 2011 installed. I'm not sure exactly how "removed" Kaspersky was. As in, I think I just went through the programs uninstall process and installed BitDefender either right after or after a reboot. I could uninstall BitDefender and then clean the registry, reboot and reinstall I suppose.
My System SpecsSystem Spec
07 Jun 2012   #13
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Run the uninstaller from Kaspersky.
How to uninstall Kaspersky Internet Security 2011

Then uninstall BitDefender Plus 2012.
How to uninstall BitDefender

These uninstallers will do everything required, best not to use any registry cleaners as they usually do more harm than good.


Then install MSE for testing, if another cause is found, you can try other Anti-Virus programs later.
Microsoft Security Essentials*- Free Antivirus for Windows
My System SpecsSystem Spec
.

08 Jun 2012   #14
BranKeye

Windows 7 Ultimate x64
 
 

I've recently had another irql_not_less_or_equal BSOD, but I uninstalled BitDefender after the fact, and installed MSE. So I figure I'll wait and see if I get another BSOD with only MSE installed.
My System SpecsSystem Spec
11 Jun 2012   #15
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Hope that will help with your issues.

Let us know how your system is running.
My System SpecsSystem Spec
15 Jun 2012   #16
Sayo

Windows 7 Professional 64 Bit
 
 

Hey, not to thread hijack or anything but OMG I HAVE THE SAME PROBLEM :O

For weeks, I've been plauged by what I thought were seemingly unrelated errors, until I remembered an IRQL error and thinking it had something to do with my RAM and then this win32k.sys error led me to this very thread. It sounds like this is a memory tweaking issue, in which case could you lend me a hand as well, I know nothing about those specific settings (I was just messing around with ganged vs unganged mode and interleaving to see if using one or the other would fix it, nothin)
My System SpecsSystem Spec
15 Jun 2012   #17
writhziden

Windows 7 Home Premium 64 Bit
 
 

Impossible to read your CPU-Z images. If you want help, Dave needs to be able to see what you have on the system. Dark blue text on a black background hurts my eyes.
My System SpecsSystem Spec
16 Jun 2012   #18
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Agree with writhziden, can't read the CPUZ snips.

Can you change the colors so we can read them?
We can help with the CPUZ info and your 'System Specs'.
My System SpecsSystem Spec
10 Aug 2012   #19
BranKeye

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Dave76 View Post
Hope that will help with your issues.

Let us know how your system is running.
Took me a long time to get back to you guys, but I'll explain why. After I'd done what you'd told me, my system was running fine, great in fact. Then I decided to bump up the processor speed to 4.5GHz. I did so successfully, but the BSODs came back, so I bumped up the voltages that I fiddled with before (the ones you suggested) and the BSODs went away. I didn't post back because the BSODs came back, but not due to the overclock. It's quite stable, but after much thought, I think it's due to some unknown software/driver issues. So you did help. I'm just having the occasional BSOD, but it's more manageable now. I can't figure out how to give you "plus reputation" though.
My System SpecsSystem Spec
12 Aug 2012   #20
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Glad it helped.

There is a time limit on giving rep to someone in a thread, this one is past that date.
My System SpecsSystem Spec
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