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Windows 7: DXGI.DLL error related to Windows Live Movie Maker

06 Jun 2012   #11
mjn

windows 7 home premium 64bit
 
 

lucky I checked. Windows 7 Home Premium NO SP1


My System SpecsSystem Spec
.
06 Jun 2012   #12
carwiz

Windows 7 Pro-x64
 
 

If you don't have SP1 then you probably don't have the rest of the 60 or so updates and fixes that came after it.
My System SpecsSystem Spec
06 Jun 2012   #13
mjn

windows 7 home premium 64bit
 
 

OH. Now, I am wondering based on my original post in this thread if this could have caused my problem with WLMM AND DIRECTX??? Should I still do the REPAIR INSTALL? Which one should I download?

Thanks so much for your time and expertise.
My System SpecsSystem Spec
.

06 Jun 2012   #14
carwiz

Windows 7 Pro-x64
 
 

I would un-install WLE first then update Windows. DirectX is part of Windows and I believe DX-10 is part of the updates. After your PC is up to date, reboot and run a sfc /verifyonly from an elevated command prompt and if no errors then web-install WLE. During the install, you'll have the option to select Move Maker or whatever.

Use the web-install directly from Microsoft for Windows Live Essentials. Do NOT use any other download site for this.
My System SpecsSystem Spec
06 Jun 2012   #15
mjn

windows 7 home premium 64bit
 
 

I sure do ask alot of questions. I am doing a repair install WITHOUT SP1 (turning off security software and firewall). Should I download it to my HD or a flash drive?
My System SpecsSystem Spec
06 Jun 2012   #16
carwiz

Windows 7 Pro-x64
 
 

Download what?
What do you get when you run sfc /verifyonly from an elevated command prompt (Run as Administrator)?
If you don't get errors then why do a repair install?
Bring Windows up to to date and that will more than likely fix your problem.

What shows on the bottom right of your System screen as above?
My System SpecsSystem Spec
06 Jun 2012   #17
mjn

windows 7 home premium 64bit
 
 

Carwiz,

When I originally posted my question/problem USASMA recommended a repair install. So, I thought your post was a continuation of that recommendation. I have uninstalled WLE and did do a Windows update at some point during this six day period. So, I was asking if I had to download the ISO file for the repair onto a flashdrive rather than the HD.

I have used sfc /scannow several times and there are errors. Here is a screenshot.
My System SpecsSystem Spec
06 Jun 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

Those errors indicate that you should do the repair install as mentioned prior.

You can download the ISO file anywhere you want. You will need to double click it and burn it to a DVD, though. Do you have a DVD available?
My System SpecsSystem Spec
06 Jun 2012   #19
mjn

windows 7 home premium 64bit
 
 

I will go with the forum's link to do a repair install that was given in the first response to my thread. I can attach an external DVD to my notebook or use a flashdrive; I think I need the flashdrive since my DVDs are only like 4.7GB. I think I have to download the ISO then use the DVD/USB download tool (not sure of the sequence) and follow the directions.

Thanks for your response, I am a novice when it comes to "repairs" and appreciate that there are people sharing their expertise.
My System SpecsSystem Spec
07 Jun 2012   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

No problem. Let us know if you need any help or let us know how things run after the repair install.
My System SpecsSystem Spec
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 DXGI.DLL error related to Windows Live Movie Maker




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