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Windows 7: bsod cant figure this one out

06 Jun 2012   #11
spottydog10

windows 7 enterprise 64-bit
 
 

Hi writhdizen,

I have cariied out check disk on all disks and there were no problems.
I also ran memtest (dos) for 7 passes with no error.
Guess I'll have to wait for the next blue screen...
Thanks for your help so far,
Mike


My System SpecsSystem Spec
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18 Jun 2012   #12
spottydog10

windows 7 enterprise 64-bit
 
 

Writhdizen, I had another crash but just to clarify:

I have 2 OS, both Win 7 x64, one for audio recording and one for everything else.
It was the non music side that I attached the dump files for originally.
I did a clean installation of the non music side on the 10/june/12, no reg cleaners or optimisation
and have had no crashes so far (fingers crossed)

The music installation crashed today (it has before as well) so I enclose the dump files.
Any enlightenment on your behalf would be gratefully recieved.
Thanks
Mike
My System SpecsSystem Spec
19 Jun 2012   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

Same problematic software:
Code:
Start Menu\Programs\Free Registry Cleaner	music-PC\music:Start Menu\Programs\Free Registry Cleaner	music-PC\music

Your BugCheck 0xF4 crashes are probably related to the registry cleaning. You also have some Verifier enabled crashes due to the Creative OS Services Driver and due to the UAD-1 Powered Plug-Ins. by Universal Audio, Inc.

The Verifier enabled crashes may not be of concern. They could be false positives depending on your Verifier settings. We would have to set them up correctly to be sure, but the registry cleaning issue should be taken care of first.
My System SpecsSystem Spec
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19 Jun 2012   #14
spottydog10

windows 7 enterprise 64-bit
 
 

And another crash today, data attached.
I understand what your saying about the registry cleaner but the previous PC I had never crashed once and the registry cleaner was installed on that machine.

Is there a way to resolve the registry issue without a re-install?
The music software will take a couple of days to re-install and I'd rather not if there is an alternative.

Thanks
Mike
My System SpecsSystem Spec
19 Jun 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

You have the option to instead Repair Install Windows 7.

Steps 1-3 and 5-7 of Clean Reinstall - Factory OEM Windows 7 will help you get installation media, backup any important files (just in case), and obtain your license keys for software (just in case) and the Windows license key (you will need this key).
My System SpecsSystem Spec
19 Jun 2012   #16
spottydog10

windows 7 enterprise 64-bit
 
 

OK, that may be worth a shot.
When I started the repair installation, set up said I needed an updated driver for:ACQS7TU7 IDE Controller .
I have no idea what that is, the ide/atapi drivers look like this (see attachment)
My System SpecsSystem Spec
19 Jun 2012   #17
writhziden

Windows 7 Home Premium 64 Bit
 
 

I get no hits when I put that in Google. I question whether you have malware/a virus on the system now, unless you gave the wrong name...

See if this helps: Device Manager : Hidden Devices

Also look in all areas and not just the IDE ATA/ATAPI controllers; start in IDE ATA/ATAPI controllers, but look elsewhere afterward if you do not find the entry there.
My System SpecsSystem Spec
19 Jun 2012   #18
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Just a thought, would it help to isolate the problem by disconnecting the 2 hard drives and just use the ssd and see if the problems is still there. If not add 1 hard drive at a time to isolate the problem.
My System SpecsSystem Spec
20 Jun 2012   #19
spottydog10

windows 7 enterprise 64-bit
 
 

OK, I just did a full scan with malwarebytes and eset antivirus and everything was clean.
I cant do a repair install because I dont have enough space on the C drive (ssd, smallish) so a
full install would be the only way to go, which I'm reluctant to do.
Any other ideas to solve this blue screen issue?
Thanks
Mike

@Layback bear, yes, a good idea but I'm trying not to reinstall if at all possible.
My System SpecsSystem Spec
20 Jun 2012   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

I do not think your problem is applicable, but it may be worth a shot: Try doing a power cycle of the SSD. The following steps should be carried out and take ~1 hour to complete.
  1. Power off the system.
  2. Remove all power supplies (ac adapter then battery for laptop, ac adapter for desktop)
  3. Hold down the power button for 30 seconds to close the circuit and drain all components of power.
  4. Reconnect all power supplies (battery then ac adapter for laptop, ac adapter for desktop)
  5. Turn on the system and enter the BIOS (see your manual for the steps to enter the BIOS)
  6. Let the computer remain in the BIOS for 20 minutes.
  7. Follow steps 1-3 and physically remove the SSD from the system by disconnecting the cables for a desktop or disconnecting the drive from the junction for a laptop.
  8. Leave the drive disconnected for 30 seconds to let all power drain from it.
  9. Replace the drive connection(s) and then do steps 4-8 again.
  10. Repeat steps 1-4.
  11. Start your computer normally and run Windows.

The above steps were a result of: Why did my SSD "disappear" from my system? - Crucial Community

While that may not be your drive, a power cycle should be the same on all SSD drives. See how the system responds after the SSD power cycle.
My System SpecsSystem Spec
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