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Windows 7: bsod cant figure this one out

22 Jun 2012   #31
spottydog10

windows 7 enterprise 64-bit
 
 

Thanks layback bear, I put the decimals in the wrong place...


My System SpecsSystem Spec
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24 Jun 2012   #32
spottydog10

windows 7 enterprise 64-bit
 
 

Writhziden, can you take a look at the last crash dumps please?
Thanks
Mike
My System SpecsSystem Spec
24 Jun 2012   #33
writhziden

Windows 7 Home Premium 64 Bit
 
 

Also, the i-series Intel CPUs do not like voltages above 1.5 V. Take that into consideration as well.


Please remove any CD/DVD virtualization software, such as Daemon Tools/Alcohol 120%, as they use a driver called sptd.sys that is known to cause BSODs. Use add/remove programs to remove the software. After removing the software, use the sptd.sys uninstaller to remove sptd.sys from the system.

Many use MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor as well, which is free.


Quote   Quote: Originally Posted by writhziden
Your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
  • If you are overclocking any hardware, please stop.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.


Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For AMD:
    • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
    • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
      1. Click Start Menu
      2. Right Click My Computer/Computer
      3. Click Manage
      4. Click Device Manager from the list on the left
      5. Expand Display adapters
      6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      Alternatively:
      1. Login as an adminstrative user
      2. Click Start Menu
      3. Click Control Panel
      4. Click Hardware and Sound
      5. Click Device Manager (the last link under Devices and Printers)
      6. Expand Display adapters
      7. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  6. Restart your computer after uninstalling drivers for all display cards
  7. Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.

Have you tried the 11.7 drivers for your older graphics card?
My System SpecsSystem Spec
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24 Jun 2012   #34
spottydog10

windows 7 enterprise 64-bit
 
 

Writhzidden, I ran scannow without any violations.
Dxdiag ran and said no problems found.
I already did a clean install only days ago and used the wdm drivers and amd's latest.
I uninstalled Alcohol and used the clean up tool.

I'm a bit flummoxed by this whole situation, and suspect hardware or hardware incompatability somewhere.
The previous box was rock solid, (and using the software and more that you have marked as suspect) the parts that have changed are: intel i7 2600@3.4ghz, asus px68-v-lx
and ocz vertex 3 160gb ssd. The bits I've kept are: 8gb crucial ddr3:1300mhz, Ati radeon hd 4800 and the Emu 0404 soundcard. I suppose I could use the onboard graphics and see if that makes any difference. Have you any thoughts on my memory with this board?
Any other avenues I can explore?
Thanks
My System SpecsSystem Spec
25 Jun 2012   #35
writhziden

Windows 7 Home Premium 64 Bit
 
 

I need a bit more info to answer your question regarding the RAM: Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.


Also, in regards to the latest graphics card driver: A user contacted AMD the other day with a HD 4850 and was told that the newer drivers are designed more for 6000 and 7000 cards and he should revert back to 10.6. Newer games require 11.7, and Microsoft Windows Update also recommends 11.7, so that is why I mentioned that driver in particular. Newest drivers may not work for your card.
My System SpecsSystem Spec
25 Jun 2012   #36
spottydog10

windows 7 enterprise 64-bit
 
 

Hi Mate,
I have installed the 11.7 drivers for the ati (which gives a driver version of 8.56.1.16)
Incidently, on the music partition changeing the driver made Cubase crash so had to revert to the newer one.
I've enclosed the screenshots you requested.
Thanks for the help.

PS I have a work machine that's giving problems but will start a seperate thread.
My System SpecsSystem Spec
25 Jun 2012   #37
writhziden

Windows 7 Home Premium 64 Bit
 
 

See no problems related to the RAM. How is the non-Music partition running, by the way?
My System SpecsSystem Spec
25 Jun 2012   #38
spottydog10

windows 7 enterprise 64-bit
 
 

So far OK, but I use the music side much more so it's hard to tell.
I'd like to find someway of making it crash but without knowing the problem
I presume that's not feasable?

I'm still thinking hardware because my (maybe faulty) logic tells me that there are 3 different components from the non crashing machine, mboard, cpu and ssd.
Faulty cpu's arent that common and the ssd has passed the usual tests.
That leaves the mboard but I have no real way of testing it other than to swap out which I'm loath to do, it's such a pain in the arse to rebuild the whole PC and I cant prove if it's faulty or not. Could be the psu even.

I'll try and stress out the non music side tomorrow (run a few youtube videos simultaneously with photoshop or something) and hopefully have another crash dump for some light reading for you!
Cheers,
Mike
My System SpecsSystem Spec
26 Jun 2012   #39
writhziden

Windows 7 Home Premium 64 Bit
 
 

Sounds good. I think it is important to find out whether the non-music side works well. That would at least narrow things down to software if it is stable.
My System SpecsSystem Spec
30 Jun 2012   #40
spottydog10

windows 7 enterprise 64-bit
 
 

Well, I've had no more crashes on the non music side (or the music side)
I have a new cpu fan to install so I thought I'd check the temps for comparison
before I install it later this coming week.

I noticed the cputin had a pretty high temp.
Should I be concerned or do you reckon it's a mis reported temp?

Thanks
Mike
My System SpecsSystem Spec
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 bsod cant figure this one out




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